The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,701 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent business. Never disappointed with products or services. I have purchased several pens from The Pen Company and they are all superb in terms of performance and cost.”

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Posted 1 month ago

“Thank you for a prompt delivery of my order. I will not hesitate to use you again”

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Posted 1 month ago

“Very quick and efficient delivery of refills”

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Posted 1 month ago

“Highest recommendation for The Pen Company! 🥰 Quick and Easy to order on their website, fast shipping, kind price for post office processing, perfect packaging to avoid damage. Very pleased with their customer care. Am most grateful. Am in E Europe, it took about 2 weeks from order date to arrival date.”

The Pen Company 5 star review on 26th September 2026

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Posted 1 month ago

“Very impressed with this company when they immediately got in touch with me to let me know the goods I had ordered were no longer available and gave me other options. Very good customer service!”

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Posted 1 month ago

“I was able to find the two refills I was looking for at a good price. I will most certainly return to The Pen company in the near future.”

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Posted 1 month ago

“THese were only re-fill. I had sample and ordered the correct refillls. I received the correct refills.”

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Posted 1 month ago

“Had a question, very promp reply, ordered and arrived quickly. Same price as my local store.”

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Posted 1 month ago

“They have been supplying me with diaries for years and always give excellent service.”

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Posted 1 month ago

“Thank you and good luck.”

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Posted 1 month ago

“The item I ordered came very quickly. Thank you!”

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Posted 1 month ago

“Beautiful pen quick delivery - wife very happy.”

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Posted 1 month ago

“I'd been searching for a specific refill cartridge for months and couldn't find one at a good deal (and most places didn't even have it in stock). I randomly found these folks and they had the best price and the cartridge was in stock. They had my order shipped in less than a day and it arrived early. Fantastic to work with, and great prices. Will be ordering again from them.”

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Posted 1 month ago

“Great service. Fast delivery and great communication. I will definitely come back to this shop. Thank you.”

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Posted 1 month ago

“Ordered my 2027 diary as I do every year from The Pen Company - easy to order and fast delivery as ususal.”

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Posted 1 month ago

“Very good service and quality products”

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Posted 1 month ago

“Quality responce/service for qualty products.”

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Posted 1 month ago

“Excellent and very efficient specialist supplier”

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Posted 1 month ago

“Very good service and product at a good price, very satisfied.”

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Posted 1 month ago

“Quick shipping the the US and exactly what I needed”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 9,701 reviews