The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,049 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,049 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 month ago

“I always use The Pen Company for refills for my pens. They are always in stock and arrive really promptly. I never look elsewhere now as they have also always been the best priced in the past. Thoroughly recommend. Keep up the good service!”

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Posted 1 month ago

“The ink cartridges were as described and arrived in double quick time. An excellent service all round. Thank you.”

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Posted 1 month ago

“Purchase and delivery was so easy and reasonable given the custom engraving service. The lettering was excecuted perfectly too!”

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Posted 1 month ago

“Very helpful when I telephoned to order 3 packs of blue/cartridges. I am unable order on line as there is no one here to help me so was very grateful the order was taken by telephone. It was delivered promptly. Thank you. Marjorie Gadd”

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Posted 1 month ago

“Excellent service. Fast and efficient.”

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Posted 1 month ago

“Excellent service. Thank you.”

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Posted 1 month ago

“Very good service in shipping and packaging. Simple and prompt in transaction. Will definitely buy again.”

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Posted 1 month ago

“Have bought three pens from this company. A very professional, organised, honest and efficient company with competitive pricing. Couldn't find fault.”

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Posted 1 month ago

“Very good service and product also. Great business to deal with. Fast corrective actions. Overall great experience.”

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Posted 1 month ago

“Very good prices and surprisingly quick shipping to the USA.”

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Posted 1 month ago

“Good price and had the pen in the colour - and ink - I wanted. Quick delivery, well packaged. What’s not to like!”

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Posted 1 month ago

“I have used these pen refills for several years, and they have always been the highest of quality.”

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Posted 1 month ago

“I purchased a Dupont Pen through The Pen Company. It was an excellent experience and the team at The Pen Company were very prompt and helpful. I have no hesitation in recommending Them. Akaash (Sydney)”

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Posted 1 month ago

“Very swift service and I now have a fab little Kaweco black pen and copper pen holder. As a writer I need a very fine nib and my other pen went AWOL - emergency! So it's being used day and night and will be safely tethered by the holder which fits tight and looks stylish.”

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Posted 1 month ago

“No problems or delays. I'll be back.”

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Posted 1 month ago

“Everything was as promised. Delivery was uneventful. Packaging was sufficient.”

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Posted 1 month ago

“Quick delivery and a great price and great customer service”

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Posted 1 month ago

“Perfect service!! They actually called me to check when I needed help, I cant recommend them enough!”

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Posted 1 month ago

“Brilliant every time”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 9,049 reviews