The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,638 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great prompt service.”

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Posted 1 year ago

“Great communication, prompt shipping, quality product.”

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Posted 1 year ago

“Excellent choice of pens. Great service. Prompt delivery and good price.”

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Posted 1 year ago

“From ordering to delivery an excellent service and refills were exactly what I was looking for.”

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Posted 1 year ago

“Surprisingly quick shipping all the way to Texas. My order was packed well, and everything was as expected.”

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Posted 1 year ago

“A really excellent company to deal with which sells wonderful products for some of the best prices on the web. Highly recommend.”

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Posted 1 year ago

“Professional attitude, very helpful customer service, fast shipping and delivery, great experience!”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“Excellent service, I was kept informed at every stage of the purchase and I was delighted with the pencil when it arrived.”

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Posted 1 year ago

“lovely caran d’arche pens for gifts.”

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Posted 1 year ago

“The purchase of this rollerball pen completes my collection of Graf von Faber-Castell pens and pencils and I enjoy using each of them daily. Excellent quality product. Excellent pricing and speedy delivery. My only gripe is that I should have ordered a fine refill at the same time to replace the medium that came with the pen, but that's on me and doesn't detract from the Pen Company. I wouldn't hesitate to make another purchase.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

“Quick service. Quality products”

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Posted 1 year ago

“Excellent service and quality”

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Posted 1 year ago

“They had what I needed and it was delivered on-time.”

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Posted 1 year ago

“Website easy to navigate, order came quickly, pen was beautifully engraved. A little disappointed that Lamy's EF is so much fatter than Pilot's, but the size and feel is amazing!”

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Posted 1 year ago

“The item was shipped promptly and arrived in good time.”

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Posted 1 year ago

“I am super happy with the Pen Company. Shipping was lightning fast and packaging superb. Dollar for dollar the value one gets from the Pen Company cannot be beat. Thank you for your oustanding products and service!”

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Posted 1 year ago

“Perhaps the best online purchase I have ever made. I found them while searching for a specific product and the sale and delivery were swift and superbly handled. Clear process, ample documentation and excellent packaging and delivery. Kudos !”

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Posted 1 year ago

“I was very impressed by the friendly personal service offered by The Pen Company and I love the pen I purchased - a beautiful Pilot Capless Graphite fountain pen. The fine nib is superb. Very high quality.”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,638 reviews