The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, excellent product.”

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Posted 5 years ago

“Great efficient service, brilliant personalisation, very clean and accurate”

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Posted 5 years ago

“I found the nib I was looking for, and they whole buying process was flawless. The nib arrived in perfect condition. I will definitely buy again from The Pen Company.”

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Posted 5 years ago

“First rate service with a good choice of options and prices that are competitive.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Arrived next morning ,really good ,will use first if I can R B”

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Posted 5 years ago

“speedy service”

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Posted 5 years ago

“Initially the wrong item was sent but this was quickly reolved by The Pen Company”

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Posted 5 years ago

“The items arrived quickly, given that they had to be shipped to a non-UK address. I was very satisfied with the products.”

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Posted 5 years ago

“Wonderful, kind, efficient, and speedy service by James. Really appreciated. Many Thanks & Best wishes”

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Posted 5 years ago

“While my order was unavailable during the pandemic for some time The Pen Company kept me updated in reasonable intervals on supplier developments. They always gave me the option to cancel at any time, if I chose not to proceed. When my pen order became available and was carried out, I received it in the US within 8 days.”

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Posted 5 years ago

“My orders was sen out on the same day of my order and all of my order have engraving as well. Im so satisfied with the product, price, and service.”

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Posted 5 years ago

“Good Service. God Price. Free Postage”

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Posted 5 years ago

“Very happy that you can still supply the refills for my DuPont pen which I have had for many years. Also very prompt delivery.”

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Posted 5 years ago

“Bought as a present grandson liked it very much . Good price . Arrived well packed next day . Would highly recommend .”

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Posted 5 years ago

“Gave the space pen as a gift to my daughter who is a forest service fire fighter and she loves it since she works in extreme situations. Delivery service, DHL was excellent and delivered as promised. Would order from The Pen Company again!”

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Posted 5 years ago

“Found the fountain pen that I wanted online - good value It arrived within a few days - very good service”

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Posted 5 years ago

“Excellent service. Quick and kind reply from Customer Service. I had a problem, and it was solved overnight.”

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Posted 5 years ago

“My order was delivered the following day, well packed and arrived in perfect condition. I was very pleased with the service.”

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Posted 5 years ago

“Very satisfied.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews