The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, price and service”

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Posted 5 years ago

“Customer service was responsive and very helpful. I will definitely make additional purchases through The Pen Company. Top Notch! I'm very pleased with the outcome.”

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Posted 5 years ago

“Kind, professional and knowledgeable. I have ordered several pens from across the pond and will do so in the future”

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Posted 5 years ago

“Great price on Pelikan M1000. Was out of stock and with COVID the Pelikan factory was down. James at the Pen Co. Was great with providing updates! Great communication! Thanks James! M1000 is a great pen to round out my collection of Pelikans. The broad nib writes very smoothly and lays down a lot of ink!”

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Posted 5 years ago

“Good value and service as promised.”

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Posted 5 years ago

“Received everything v promptly and just as ordered.”

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Posted 5 years ago

“Great service and quick delivery. I could not be happier with the product.”

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Posted 5 years ago

“Great company, excellent service. I bought this as a gift for my wife. It was delivered the next day. Would definitely use again 😊 👍🏻”

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Posted 5 years ago

“The knowledge and help of James help make the sale. Simplistically, James did what he promised, the order arrived as promised and the product exceeded expectations. I have been using my Cross pen for over 30 years and the Lamy pen James sold me exceeded my expectations and could become my number 1 pen Thank you”

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Posted 5 years ago

“Best Kaweco Dealer in the world. Absolutely recommended. Excellent customer experience”

The Pen Company 5 star review on 13th April 2021

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Posted 5 years ago

“I'm very pleased with the quality of the products and services!”

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Posted 5 years ago

“An excellent range of pens, inclusive engraving and fair pricing. I will be coming back.”

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Posted 5 years ago

“Excellent service. Kept me informed on the progress of the order. Once dispatched delivery was very quick and efficient”

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Posted 5 years ago

“Order received the following day.”

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Posted 5 years ago

“All was easy and the order arrived much quicker than expected”

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Posted 5 years ago

“Great service and a fantastic range of products.”

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Posted 5 years ago

“Staff are knowledgeable and provide excellent customer service.”

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Posted 5 years ago

“Great shopping experience. Very timely delivery - thank you. Enjoying writing again.”

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Posted 5 years ago

“Excellent quality and beautifully engraved. Perfect present for my coffee mad partner! Very fast delivery. Will recommend.”

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Posted 5 years ago

“Item as described and delivered very quickly to the US. Thank you!”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews