The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,875 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Quick delivery good products and prices”

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Posted 10 months ago

“Exellent sevice.”

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Posted 10 months ago

“Whether you want a pen or a carry on travel bag, as I did, the Pen Company delivers”

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Posted 10 months ago

“Excellent service. Quick delivery and great prices.”

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Posted 10 months ago

“Had the item I wanted and were very helpful on the phone with a query. The delivery was satisfactory and safe/”

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Posted 10 months ago

“Awesome customer service! My questions were quickly answered! I was kept aware of how my order was on back order but, was notifed immediately. You guys are awesome!”

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Posted 10 months ago

“Shipment is fast and cust support is good.”

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Posted 10 months ago

“Excellent service and a good value pen.”

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Posted 11 months ago

“The Pen Company have a great range of pens and clutch pencils. I love the Kaweco range. The site is easy to use and delivery is prompt.”

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Posted 11 months ago

“Thank you for well packaged service and speedy delivery.”

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Posted 11 months ago

“Great pen/pencil combo, writes smoothly. Delivered quickly.”

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Posted 11 months ago

“Delivered exactly what they promised.Good quality stuff as well”

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Posted 11 months ago

“Great customer service.”

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Posted 11 months ago

“I'm sure I'll enjoy the ink as soon as USPS finds my package. :).”

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Posted 11 months ago

“Easy to order and delivered quickly.”

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Posted 11 months ago

“excellent service, went above and beyond and even engraved our company logo which i didn't think was even possible, really good customer service and quick delivery!”

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Posted 11 months ago

“great customer service, and a better price than offered by the manufacturer (montegrappa).”

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Posted 11 months ago

“I contacted The Pen Company because I had difficulty identifying the correct refil for a pen that I had. By sending some pictures they were able to identify the refil I needed with a recomendation on which brand to buy. Excellent service in regard of a relatively small purchase.”

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Posted 11 months ago

“very pleased with items quick delivery and well packaged”

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Posted 11 months ago

“The pen arrived at the advised date and it works (as expected) very well. Many thanks for the expedient sesoatch.”

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Posted 11 months ago

The Pen Company is rated 4.9 based on 8,875 reviews