The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,875 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,875 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Got my order exactly as depicted. All Good!”

Helpful Report

Posted 9 months ago

“Good communication, hard to find product. Easy purchase, quickly delivered and well packaged. Highly Recommended.”

Helpful Report

Posted 9 months ago

“It you want a personal service for your pen then look no further. I wanted a spare for a not expensive pen and hey! My pen is now perfect and cheaper than a new pen.”

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Posted 9 months ago

“The Pen Company had exactly what I wanted, and they delivered it very quickly to the U.S.”

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Posted 9 months ago

“Easy to use website - product available and fast safe delivery.”

Helpful Report

Posted 9 months ago

“unusual pen like it and all the different thicknesses”

Helpful Report

Posted 9 months ago

“It has been a pleasure working with the staff, especially from a small community hosptial in the US. They made the ordering process very simple and easy to navigate, including providing assistance with customs to ensure we received our order on time.”

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Posted 10 months ago

“Bought four pens, specifically for top end autograph opportunities, metallic gold, metallic silver, blue and black. Could not be happier - fast delivery and great service throughout.”

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Posted 10 months ago

“A Great Pen,Great service- Thank you.”

Helpful Report

Posted 10 months ago

“A good comapny to deal with and decent prices. My order was rapidly despatched and arrived in time. very happy with the genuine new products I received. All items were well packed and in a box so arrived safely. The only thing that confused me was i expected i would have to open an account but couldn't find a way to do so but to buy without one is simple enough.”

Helpful Report

Posted 10 months ago

“Ordered and arrived as expeced - no issues”

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Posted 10 months ago

“I ordered several inks and a pen from The Pen Company. I'm very happy with my order. I'd updated them when it arrived and got a quick response.”

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Posted 10 months ago

“I am a new customer to the Pen company. I was impressed with their rapid response and delivery of an expensive ballpont biro. DEelivery was quick and the company kept you informed on the delivery process. A very good company to deal with and they responded very rapidly to the order that I placed. Product well packaged and stood the long transport betwwen the UK and NZ. I cannot report any negatives on the transaction or delivery. Everthing was first class.DElivery time reflects the distance between UK and NZ. It was a fast delivery because of the courier service they selected.”

Helpful Report

Posted 10 months ago

“Very elegant mechanical pencil and it writes very well.”

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Posted 10 months ago

“I purchased some spare parts for a couple of my pens. The service was great and delivery across the world was quick.”

Helpful Report

Posted 10 months ago

“The seller is reliable and trustworthy as the product is delivered as promised and the package is wrapped safely. The items I bought were not available elsewhere too. So you are highly recommended to keep an eye on the collections provided by The Pen Company to see if you can find what you failed elsewhere!”

Helpful Report

Posted 10 months ago

“Ordered Kaweko Dia2 pen. Arrived in time and at a great price. Will shop here again!”

Helpful Report

Posted 10 months ago

“Excellent customer service. Very polite and kept me informed of the status of my order. I would happily order from here again. Once they had stock of the item I received it within 24 hours.”

Helpful Report

Posted 10 months ago

“I ordered several medium and fine point Fisher Space Pen cartridges in blue and black ink. I live in the US, and Pen Company web site made ordering easy and shipping from the UK to the US via the Royal Post was trouble free. Customs was handled by the shipper and my order arrived within a week. The e-mail communication from The Pen Company as my order progresses was timely and helpful. I recommend The Pen Company for its wide variety of writing instruments and ink refills as well as it prompt and professional service.”

Helpful Report

Posted 10 months ago

“Very good value and competitive prices. Staff very helpful. Nothing was too much trouble, and a lot of efforts was spent by them in finding a solution to a problem I had. First class service, thoroughly recommended.”

Helpful Report

Posted 10 months ago

The Pen Company is rated 4.9 based on 8,875 reviews