The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,710 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,710 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product itself was good. Instead of delivering to the delivery address the product I ordered was delivered to the billing address. I had to drive all the way to the delivery address to deliver the product. Pretty disappointed because of this.”

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Posted 4 years ago

“Good choice. Efficient delivery. Happy with my purchase”

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Posted 4 years ago

“24 hour turnaround for the order, which turned up the next day. Better than expected, as the clutch pencils also came with free Staedtler rubbers. Very pleased. Have used The Pen Company before, and they will be my first port of call in the future.”

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Posted 4 years ago

“Bought a pen as a gift for someone who was delighted with it. The pen was personalised and it looked lovely. I was very pleased that there was a variety of options for where I could add the personalisation. I emailed The Pen Company to ask a couple of questions and they replied very quickly with the information I needed that was very helpful. All in all a great experience and a very reasonable price and I would recommend the company to others.”

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Posted 4 years ago

“speedy delivery of requested item. well packaged and courteous communications”

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Posted 4 years ago

“The Pen Company had exactly what I wanted and it was easy to find on their website (in contrast to others I tried). The price was reasonable and delivery very quick. A first-class service.”

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Posted 4 years ago

“Great company with exceptional pricing and its free engraving service. I would highly recommend buying for The Pen Company!”

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Posted 4 years ago

“Usluga za svaku pohvalu.”

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Posted 4 years ago

“Excellent service. Very speedy delivery. Competitive price.”

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Posted 4 years ago

“Great Service ! They have exactly what I want and the prices are very competitive.”

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Posted 4 years ago

“Immediate response, hooray”

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Posted 4 years ago

“Excellent, clear, enthusiastic service.”

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Posted 4 years ago

“So delighted to at last find a source for Pelikan 4001 cartridges! They fit the fountain pens I bought in France, and I had run out of the stock I purchased at the same time.”

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Posted 4 years ago

“Excellent communication and really helpful when I called with a query”

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Posted 4 years ago

“I don't usually do reviews but, in this case, I wanted to. Ordered my new 2022 diary online. the choice was excellent and I received it the next day, and at no cost to me.”

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Posted 4 years ago

“No BS, nice pens for less!”

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Posted 4 years ago

“I appreciate how quickly you located an item I couldn't find in my country.”

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Posted 4 years ago

“excellent service.”

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Posted 4 years ago

“Brilliant service at the best price for my brass Kaweko sport pen. Can't go wrong.”

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Posted 4 years ago

“Premium product supplied within 24 hours of order.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,710 reviews