The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Very good service and quality of ink. Thank you.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Excellent range of products, competitive pricing, more flexible engraving options than other suppliers and rapid delivery”

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Posted 5 years ago

“Very quick and efficient delivery, definitely will use again.”

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Posted 5 years ago

“Todo perfecto. Mandaron la mercancía muy rápidamente, perfectamente embalada y protegida. Definitivamente volveré a comprarles más productos.”

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Posted 5 years ago

“Pleasant and fast service from The Pen Company, thanks!”

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Posted 5 years ago

“Excellent site. Everything arrived as ordered. Only drawback is that I sent a question regarding a purchase, and I never received a reply.”

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Posted 5 years ago

“I couldn't get the refills I wanted in Australia so ordered them from The Pen Company in the UK. At the same time I ordered another type from Australia (not as good and 3 times the price). Interestingly they both arrived at the same time! Well done Pen Company, I will continue to order from you in the future.”

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Posted 5 years ago

“Wonderful pen, fast delivery”

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Posted 5 years ago

“High quality product and quick shipping!”

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Posted 5 years ago

“I really enjoyed my experience with the Pen Company. The products arrived on time and were packed with due care and attention. Since it was an international shipment, there were some particular instructions regarding customs. The company followed the instructions and this contributed to an easy identification and tax collecting.”

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Posted 5 years ago

“I ordered a Sailor 1911 realo, short delay on the order but well worth the wait. This fountain pen is absolutely fantastic. It writes perfectly and is a real pleasure to use. The pen company service was fantastic.”

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Posted 5 years ago

“Brexit somehow delayed my Sailor pen from Japan, but I was duly informed about the whole situation - which I found quite exotic. And of course, the Sailor 1911 large is excellent.”

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Posted 5 years ago

“Quality product and service!”

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Posted 5 years ago

“Booked refill for a pen, the refill arrived safely in Norway about a week after ordering.”

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Posted 5 years ago

“Excellent service, ordered an engraved pen which arrived on time”

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Posted 5 years ago

“Good service e mails answered immediately and very helpful”

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Posted 5 years ago

“Very friendly and helpful people. Pens arrived when they said they would and were great quality. Made the perfect gift.”

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Posted 5 years ago

“Very good very fast”

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Posted 5 years ago

“Brilliant service and a good range of products - a go-to company! Many thanks”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews