The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,719 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the pen as a gift. I’m very pleased with the engraving and the packaging.”

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Posted 5 years ago

“E !xcellent service, I will be sure to order the diary for 2023”

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Posted 5 years ago

“Excellent product, excellent service.”

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Posted 5 years ago

“I love this company and have used them every year for years to buy my Paperblanks diary”

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Posted 5 years ago

“I absolutely love the nibs I had ordered. They were marked which one was for which and they are fantastic to use.”

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Posted 5 years ago

“Very user-friendly internet platform! Delivery is very quick.”

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Posted 5 years ago

“Great service, order arrived the next day”

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Posted 5 years ago

“Highly recommend the Pen Company. My limited edition pencil arrived the next day after I ordered it which was amazing. Wonderful service, great product! I did write an email to say how pleased I was.”

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Posted 5 years ago

“Fantastic service. Thanks to them I’m using my fountain pen everyday.”

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Posted 5 years ago

“I received perfect in perfect condition and time.”

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Posted 5 years ago

“A lot better than the others and way cheaper”

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Posted 5 years ago

“I found the The Pen Company to be easy to reach and quite responsive with my questions and needs. Upon ordering my Pelikan ballpoint I was notified almost immediately of shipment and received the pen within one week, which was must faster than the receipt within her in the USA. I will certainly purchase from them again....”

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Posted 5 years ago

“Really excellent service. Bought a Graf von Faber Castell Guilloche pen with a medium nib, but found it too broad for my liking. The Pen Company were super responsive and changed over the nib to a fine with no hassle at all. Wonderful experience.”

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Posted 5 years ago

“Very good and reliable. Great range of products and really quick delivery.”

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Posted 5 years ago

“Very Good Service.”

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Posted 5 years ago

“Excellent service!”

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Posted 5 years ago

“Excellent service, product delivered as anticipated in good packaging. Thank you”

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Posted 5 years ago

“Very helpful when I phoned for advice. Polite and efficient. I redrew a product and it arrived the following day. It is as described. Very pleased.”

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Posted 5 years ago

“Fast shipping and Nice quality.”

The Pen Company 5 star review on 15th September 2021

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Posted 5 years ago

“Cheaper than amazon and free shipping when buying a few items - whats not to like?”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,719 reviews