The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great delivery service”

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Posted 5 years ago

“Thank you beautiful family ❤️😉😛”

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Posted 5 years ago

“Although there was a problem meeting the agreed delivery date I was kept informed of the issues at all times. Customer service was personable, honest and straightforward. I much appreciated the direct telephone contact. Thank you James”

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Posted 5 years ago

“The correct items arrived quickly”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Despite a slight delay with my order due an erroneous shipment from the manufacturer to the Pen Company, I was kept well-informed by James from the Pen Company which was highly appreciated. My pens and stationery arrived in perfect condition. I’m extremely happy with my purchase and the customer service. Will definitely order from the Pen Company again and highly recommend the Pen Company to others.”

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Posted 5 years ago

“Fantastic personal service. Delivered quickly. Beautiful pencil and the engraving is just perfect. Highly recommend.”

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Posted 5 years ago

“excellent product, excellent service”

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Posted 5 years ago

“Very very happy and satisfied”

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Posted 5 years ago

“Excellent and speedy service. My orders were delivered within 1-2 working days. I would highly recommend The Pen Company.”

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Posted 5 years ago

“Excellent website. Found just the inks I wanted and they arrived quickly. Delighted with the inks - beautiful sheen, especially in sunlight. I shall order more colours soon. Many thanks!”

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Posted 5 years ago

“excellent service.”

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Posted 5 years ago

“good value prompt service so pleased I did a bit of internet searching”

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Posted 5 years ago

“Excellent service and very prompt! I shall definitely be using the pen company on a regular basis.”

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Posted 5 years ago

“Excellent product and service.”

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Posted 5 years ago

“Quick, efficient delivery. Bought a personalised engraved Schaeffer pen for a friend. She was delighted.”

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Posted 5 years ago

“I’m cery glad grom this transaction. Good contact, Very fast shipment.”

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Posted 5 years ago

“Good customer service and fast delivery!”

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Posted 5 years ago

“The service was very fast with no postage charge and the product was excellent value for money.”

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Posted 5 years ago

“Smashing! Fast delivery, great value!”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews