The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,173 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 16th October 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find had what i want delivered as sad”

Helpful Report

Posted 2 years ago

“Great panels, ordered both shower and ceiling panels, Great after sales service, delivery excellent, would recommend The Panel Company to everyone!”

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Posted 2 years ago

“The order process was easy. The panels were as described and the server was spot on and delivered by a very helpful chap. Thanks”

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Posted 2 years ago

“customer service staff were so helpful and went above and beyond to ensure I had my panels on time .”

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Posted 2 years ago

“Good choice of panels . Regular updates of delivery time . Arrived on time no damage good quality .”

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Posted 2 years ago

“We order for customers requiring ceilings in their bathrooms. No issues at all.”

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Posted 2 years ago

“Ordered wall panels for a headboard, paid for them, waited and waited. No cantact from The Panel Company, I had to contact them after a week, to be passed on to another warehouse who did not phone back. I was eventually informed they were out of stock and I was given a full refund. I then purchased the exact same panels from a different company, saved about £100 and received them the very next day. Took less than an hour to install, so the items were exactly right for me. Very disappointed.”

Helpful Report

Posted 2 years ago

Good Afternoon, May I apologise for the customer service you received. We take great pride in our customer services and it really matters to us so to read about your experience is disappointing. When ordering an upholstered panel we have to request them from a central warehouse and this can impact the lead time BUT we should have communicated this to you at every stage. I have requested further details from the branch that was dealing with your order and we will do everything possible to ensure we improve our internal systems. Thank you for letting us know.

Posted 2 years ago

“Very happy with the panels, service and price. I would buy them again. Good choice of colours etc.”

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Posted 2 years ago

“Everything absolutely perfect from start to finish. Had dealings with Adam previously and he couldn’t do any more to help. Would 100 percent recommend. Quality of product is first class as was delivery and everything about the panel company. Keep up the excellent work. Thank you 😊”

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Posted 2 years ago

“Showroom staff very informative in a way easy for the layman to understand. Prices very competitive. Delivery on time, very friendly and placed where requested.”

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Posted 2 years ago

“Great service, delivery was very efficient, great price”

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Posted 2 years ago

“A really nice helpful company to deal with. Order arrived on time, panels easy to cut, fit etc and finished job looks good. Loved the videos which were most useful when planning the installation. Would recommend!”

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Posted 2 years ago

“Excellent product and looks very nice. Much better than tiles and quicker to install. Panel Company are very helpful and easy to deal with. I would recommend them good product range and good price.”

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Posted 2 years ago

“Brilliant,I'm renovating the bathroom and this covers up the old ceiling great. The service was very good too, had delivery within a week”

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Posted 2 years ago

“Very good quality and value for money”

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Posted 2 years ago

“Excellent seller. Delivered all items on time and securely.”

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Posted 2 years ago

“very nice cladding and coving easy to fit will order again and delivery was fast”

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Posted 2 years ago

“I ordered on line and it said it would be 4 to 5 days and I would recieve 24 hours notice .3 days later I recieved a message at around 6 am to say the would arrive that day at 9 p.m I was in work so had to wait and give up when they had not arrived by 9.30 .Aneubour took them in saying they arrived after 10 am .I will not be recommending your company as I lost 2 hours pay for nothing”

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Posted 2 years ago

Good Afternoon, We do apologise for any inconvenience caused. Looking at your order, a text message was sent to a landline number the day before delivery and this would have offered advance notice. We operate an automated delivery notification system from the time of the last delivery and in this instance it didnt calculate your delivery window accurately as your order was delivered at 09:53 Our customer delivery experience is very important to us and I have relayed the issues you experienced to the relevant distribution hub.

Posted 2 years ago

“Excellent customer service from Huddersfield branch after mix up with order, well made product, will certainly consider for my next project”

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Posted 2 years ago

“Prompt and efficient delivery. Very friendly and helpful driver. Delivered on time. Not yet installed , but panels look good.”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,173 reviews