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The Panel Company Reviews

4.6 Rating 6,297 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,297 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Product great and well made
Helpful Report
Posted 3 months ago
Hi Stephen, Thank you for the product feedback! We appreciate it. Kind regards, The Panel Company
Posted 3 months ago
Great company to buy from kept me upto date with delivery details good very well packed and super quality and the price i could not beat anywhere thankyou
Helpful Report
Posted 3 months ago
Hi Julie, Thank you for the 5-star review! We appreciate the kind feedback about our delivery service and panels. Kind regards, The Panel Company
Posted 3 months ago
What a great customer experience, the website was very informative and we ordered a sample which arrived quickly. Placing the order was easy and it was delivered in a timely manner, the inhouse delivery driver was very friendly and offered advice on fitting the panels. Also just to say the pricing is very competitive and the quality of panels (we had acoustic panels) is first class.
The Panel Company 5 star review on 29th April 2026
Helpful Report
Posted 3 months ago
Hi Andy, Thank you for the kind words about our service and panels! We're pleased to see that you're happy with your purchase. Thanks for sharing an image with us! Kind regards, The Panel Company
Posted 3 months ago
Quick delivery. Great product. Will be prdering from here again soon
Helpful Report
Posted 3 months ago
Hi Adam, Thank you for the 5-star review! We're pleased to hear that you've decided to place an order with us. Kind regards, The Panel Company
Posted 3 months ago
The panel look good but I was disappointed at the delivery services. It should be made clear on payment section and not on a separate page that delivery is only to ground floor and not the property door. If a vulnerable or a single person orders, this will cause a really serious issue.
Helpful Report
Posted 3 months ago
Hi, We’re sorry to hear that your experience didn’t meet expectations. We aim to be as clear as possible about our delivery process and appreciate you taking the time to share your feedback, as it helps us improve how we communicate our delivery information. Kind regards, The Panel Company
Posted 3 months ago
I ordered 5 panels, they only sent 3, which I had to wait several weeks for, and now I am waiting for a new set of 5, and for them to take the first 3 back. Also taking a very long time. Luckily I hadn't installed any, or new and old would not have matched. The survey has come out before my paid for panel delivery has been corrected.
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Posted 3 months ago
Excellent service the panels were so easy to put up and look fabulous
Helpful Report
Posted 3 months ago
Hi Robert, Thank you for the kind words about our service! We're delighted to hear that you're happy with your new panels. Kind regards, The Panel Company
Posted 3 months ago
The panels are of very good quality and quite easy to fit, they are heavy though because of the quality, i would buy from them again. The delivery driver wasn't very helpful he just left them at the door and i had to drag them into the house i am a pensioner and found them quite heavy,but overall i am quite pleased.
The Panel Company 5 star review on 28th April 2026
Helpful Report
Posted 3 months ago
Hi Mark, Thank you so much for your feedback and for sharing your new slat panels with us. We’re really sorry to hear that our delivery process didn’t meet your expectations. We always aim to communicate our delivery process as clearly as possible on our website, including that deliveries are made to the door. We apologise for any inconvenience caused. Kind regards, The Panel Company
Posted 3 months ago
Poor delivery service, making my 20-year-old daughter carry panels over 2 meters tall from the ground floor to the 4th floor. Shameful. So many companies around selling the same panels.
Helpful Report
Posted 3 months ago
Hi Nelson, We’re sorry to hear that your experience didn’t meet expectations. We aim to be as clear as possible about our delivery process, which is outlined on our website. For customers living in blocks of flats, our drivers are only able to leave orders in the ground-floor foyer or entrance area. We understand this may have been frustrating, and we appreciate you taking the time to share your feedback, as it helps us improve how we communicate our delivery information. Kind regards, The Panel Company
Posted 3 months ago
Delivery was on schedule the panels look fab. I’m delighted . My mum ended up ordering panels too after she seen mine
Helpful Report
Posted 3 months ago
Hi Gail, Thank you for the 5-star review! We're happy to hear that you're pleased with your new panels and the service you recieved. Kind regards, The Panel Company
Posted 3 months ago
Great service! Very pleased with my panels and look great. Very easy to cut and put up. Bought from my local branch
Helpful Report
Posted 3 months ago
Hi Jane, Thank you for the kind review! We're delighted to hear that you're happy with your new panels. Kind regards, The Panel Company
Posted 3 months ago
The free samples that we received, was very helpful. And the quality of the panels were excellent. And the prompt delivery service , which they kept us up to date with.
Helpful Report
Posted 3 months ago
Hi Pete, Thank you for reviewing our sample service and panels! We appreciate your feedback. Kind regards, The Panel Company
Posted 3 months ago
Lovely product, fantastic delivery service, great value for money
Helpful Report
Posted 3 months ago
Hi Claire, Thank you for the kind words about our panels and delivery service! We appreciate your feedback. Kind regards, The Panel Company
Posted 3 months ago
I was kept up to date when my orders was due. The drivers were both helpful and polite and both orders where delivered within the time slot given.
Helpful Report
Posted 3 months ago
Hi Carol, Thank you for sharing your experience. We appreciate the kind feedback about our delivery driver! Kind regards, The Panel Company
Posted 3 months ago
Haven’t finished with building work yet, but the panelling looks fantastic..🙋🏼‍♀️
Helpful Report
Posted 3 months ago
Hi Ruth, We're pleased to hear that you're happy with your new panels! Thank you for the product feedback. Kind regards, The Panel Company
Posted 3 months ago
Skirting boards purchased never been delivered. When I rang customer services at 3.20pm about the items not delivered, respond was I am leaving in 10 minutes, I won't have time to find out what happened. We let you know on monday. This was on Friday when they gave me three different times for eta but never turned up. I had to ring on monday to find out what happened to my delivery. The lady on the phone said let me find out and I will ring you back. She never rang back. After a few hours I rang back and ask for a refund. Then she said I cannot find your items . So I can give you a refund. If you are treated like this would you say anything good about this company.
Helpful Report
Posted 3 months ago
Hi Gozde We’re very sorry for the miscommunication and understand how frustrating this experience must have been. Your feedback has been shared with the relevant team for review to prevent this from happening again. Thank you for taking the time to bring this to our attention. Kind regards, The Panel Company
Posted 3 months ago
Good quality panels. Very good delivery experience, good communication throughout, delivered on time and the tracking was really useful as no one wants to sit in all day for deliveries.
Helpful Report
Posted 3 months ago
Hi, We're delighted to hear that you were happy with our delivery service and panels! Thank you for reviewing your experience. Kind regards, The Panel Company
Posted 3 months ago
We are extremely happy with our panels, although we had to wait longer than anticipated, I can promise you it was worth the delay....so SO happy.
The Panel Company 5 star review on 25th April 2026 The Panel Company 5 star review on 25th April 2026
Helpful Report
Posted 3 months ago
Hi David, Thank you for sharing images of your new slat panels! We're delighted to hear that you're happy with them and appreciate your patience regarding delivery. Kind regards, The Panel Company
Posted 3 months ago
Staff great helpful and never rushed even though could not decide on the colour,received order amazing quality
Helpful Report
Posted 3 months ago
Hi Deborah, Thank you for sharing your in-store experience and product feedback! We appreciate it. Kind regards, The Panel Company
Posted 3 months ago
Received panels within a week. Excellent quality and would thoroughly recommend.
Helpful Report
Posted 3 months ago
Hi Mano, Thank you for the kind words about our panels! We're pleased to hear that you're happy with them and would recommend us to others. Kind regards, The Panel Company
Posted 3 months ago
The Panel Company is rated 4.6 based on 6,297 reviews