The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,579 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th April 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money had an issue with a few panels having minor damage from transit. Issue was resolved and replacements sent within days brilliant service will use again.”

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Posted 3 months ago

Hi Paula, Thank you for your valuable feedback and kind words. We appreciate your time! Kind regards, The Panel Company

Posted 3 months ago

“Great product , helped us decide from sample the color we wanted”

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Posted 3 months ago

Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“What a great bunch of people. From the moment of placing the order I was informed with every step right up to two hours before the delivery. Would highly recommended”

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Posted 3 months ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

“Not happy, still have not received our panels which are required urgently.”

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Posted 3 months ago

Hi Kerrie, We sincerely apologise for the delay and any inconvenience caused. After reviewing our system, we can confirm that your panels were delivered this morning. We hope everything is now to your satisfaction, but if you have any further questions or concerns, please don’t hesitate to get in touch with us on 01709 828339. Kind regards, The Panel Company

Posted 3 months ago

“Excellent service, followed delivery instructions with the delivery driver being respectful of my property. Good product that is easy to fit and is well made.”

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Posted 3 months ago

Hi Benjamin, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 months ago

“Excellent company very professional, delivered my order on time well packaged Staff very great with good honest information”

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Posted 3 months ago

Hi Sean, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 3 months ago

“Excellent product and service.”

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Posted 3 months ago

Hi Andy, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Great Communication and arrived exactly as promised. Excellent product. Superb quality and looks Amazing. Have already recommended to friends.”

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Posted 3 months ago

Hi Adrian, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Precisely as I required for the small space that I needed to panels. Ideal for my requirements. Good product.”

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Posted 3 months ago

Hi Norman, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 months ago

“Terrible experience, they assigned my online order to a branch that didn’t have stock of the item I had ordered, I waited for an internal stock transfer, then delivery arrived, one panel was different to the rest, told customer services, waited for another internal stock transfer, delivery to me, delivered the wrong replacement item, told customer services again, no response, I followed up again, no response, eventually 3 weeks later a panel arrives at my house, no communication, no apology, 2 months later I can start the job. I think I’ll be avoiding in the future”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback, and please accept our sincerest apologies for your experience. While we generally keep large quantities of stock at each branch, high demand for the panel you ordered at our London distribution centre meant a stock transfer was necessary, and we fell short in keeping you informed. Sending the wrong panel and the subsequent delay in resolving this was unacceptable, and we deeply regret the inconvenience caused. Relevant managers and our operations team will investigate this to ensure it doesn’t happen again. We appreciate your patience and are committed to improving. If we can assist further, please feel free to contact us directly on 01709 828339. Kind regards, The Panel Company

Posted 3 months ago

“Excellent customer service, really good prices and very helpful knowledgeable staff. I would certainly recommend this company and I would buy again from here. Good service all round. Thankyou.”

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Posted 3 months ago

Hi Sohail, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

“Really helpful when I rang to amend the online order.”

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Posted 3 months ago

Hi, Thank you for the 5 star review and feedback! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“First class, second time we have bought panels, great staff and first class delivery”

The Panel Company 5 star review on 24th January 2025

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Posted 3 months ago

Hi Carol, Thank you for the kind words and sharing your new panels with us! We're so pleased that you're happy with them! Kind regards, The Panel Company

Posted 3 months ago

“Could only buy 3 samples at a time which isn't enough. Also the same boards are £4 cheaper on another site”

Helpful Report

Posted 3 months ago

Hi Shaun, Thank you for taking the time to share your experience with us. Our website allows customers to order up to four free samples of most of our panels with a £1.99 charge for postage. If you need any assistance with ordering additional samples, please don’t hesitate to contact us directly on 01709 828 339, and we will be happy to assist you. Kind regards, The Panel Company

Posted 3 months ago

“will be ordering shortly”

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Posted 3 months ago

Hi Paula, Thank you for the 5 star review! Kind regards, The Panel Company

Posted 3 months ago

“Excellent delivery well packed with absolutely no damage.”

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Posted 3 months ago

Hi James, Thank you for sharing your slat new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 months ago

“Excellent products, super quick delivery, would highly recommend this company”

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Posted 3 months ago

Hi Lesley, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Excellent panels and easy to install. The Terrazzo panels installed in the bathroom are a must and sets the scene. Photo attached. Thank you to all staff involved in this easy transition from start to finish.”

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Posted 3 months ago

Hi David, Thank you for sharing your new panels with us! It’s wonderful to see them in your space. Kind regards, The Panel Company

Posted 3 months ago

“Excellent all round from purchase to delivery to product fantastico really impressed will use sgain”

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Posted 3 months ago

Hi Ashfaq, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company

Posted 3 months ago

“Great quality panels and loved the colour options. Unfortunately 1 panel was damaged in transit where the box was damaged. Sent pictures via email and they responded and sorted it within 24hrs. Fantastic customer service. Will def use again!”

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Posted 3 months ago

Hi, Thank you for taking the time to share your feedback. We appreciate your kind words and patience while we arranged for a replacement panel to be sent. Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 3,579 reviews