The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,060 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 16th October 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service from this company. Will definitely use them again”

Helpful Report

Posted 3 months ago

Hi, Thank you for the 5 star review! We appreciate the kind words about our customer service and are delighted that you would choose to order from us again! Kind regards, The Panel Company

Posted 3 months ago

“I ordered 6 ceiling boards for a small bathroom. 2 arrived damaged. I contacted The Panel Company and Dee responded immediately and ensured that I had, not only replacement of the 2 damaged boards, but a replacement of my entire order of 6 boards by express delivery. Excellent service. Thank you.”

Helpful Report

Posted 3 months ago

Hi Kevin, Thank you for taking the time to review your customer service experience. We sincerely apologise that two of your panels arrived damaged and appreciate your patience while our team worked to resolve this. Kind regards, The Panel Company

Posted 3 months ago

“Excellent service totally recommend”

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Posted 3 months ago

Hi Stephen, Thank you for taking the time to review your experience! We appreciate the kind words. Kind regards, The Panel Company

Posted 3 months ago

“Excellent products. Arrived on time.”

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Posted 3 months ago

Hi Hayley, Thank you for the 5 star review! We're grateful for your feedback! Kind regards, The Panel Company

Posted 3 months ago

“From start to finish. It was a simple on line process. The panels are excellent quality, they are relatively easy to work on. And the delivery man could not have been more helpful.”

The Panel Company 5 star review on 23rd September 2025

Helpful Report

Posted 3 months ago

Hi Stephen, Thank you for the kind words about our delivery driver and slat panels! We're thrilled that you're happy with your purchase! Kind regards, The Panel Company

Posted 3 months ago

“Excellent service and product. Fully recommended”

Helpful Report

Posted 3 months ago

Hi Ian, Thank you for the 5 star review! We appreciate the feedback on our customer service and panels! Kind regards, The Panel Company

Posted 3 months ago

“Really pleased! And half the price compared to some other shops. Great quality and looks great.”

Helpful Report

Posted 3 months ago

Hi Charlotte, Thank you for sharing an image of your new slat panels! We're thrilled that you're happy with them. Kind regards, The Panel Company

Posted 3 months ago

“I’ve just received a sample panel & like this very much. I’m still deliberating on this & how it will work for me. What is the minimum number of panels I can order. Thank you.”

Helpful Report

Posted 3 months ago

Hi Alma, Thank you for reviewing our sample service! You can order as few as one panel. If you have any questions or need assistance, feel free to contact us at info@panelcompany.co.uk Kind regards, The Panel Company

Posted 3 months ago

“ok sample only”

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Posted 3 months ago

Hi Henry, Thank you for taking the time to review our sample service! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 months ago

“Brought the wall panels and couldn't be more happy the quality is superb twice the quality of band q and half the price the backing was really thick easy to install”

Helpful Report

Posted 3 months ago

Hi Peter, Thank you for sharing an image of your new slat panels! We're thrilled that you're happy with them and your experience. Kind regards, The Panel Company

Posted 3 months ago

“Overall very happy with the service. Could improve frequency of delivery to the South West instead of one day a week.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your kind words about our service and for taking the time to share your experience. Our deliveries can take up to 7 working days as we use our own fleet of delivery vans, allowing us to ensure better care and service, rather than relying on third-party couriers. Kind regards, The Panel Company

Posted 3 months ago

“Great company, excellent service”

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Posted 3 months ago

Hi Sarah, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Ordered six panel one came damaged leaving it unusable m. No damage on the outer packaging so looks like it was damaged before transit. Disappointed”

Helpful Report

Posted 3 months ago

Hi Dean, We're very sorry to hear that your panel arrived damaged and sincerely apologise for the inconvenience this has caused. Please contact us directly at info@panelcompany.co.uk so we can promptly resolve this. Kind regards, The Panel Company

Posted 3 months ago

“Fantastic service - and price is even better for Acoustic panels - 10 out of 10 !”

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Posted 3 months ago

Hi Tracey. Thank you for the 5 star review! We're grateful for your kind words and feedback. Kind regards, The Panel Company

Posted 3 months ago

“Brilliant prices compared to other suppliers, and delivered within a week. All in all a very good service.”

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Posted 3 months ago

Hi Stephen, Thank you for taking the time to share your experience! We appreciate the kind words about our service. Kind regards, The Panel Company

Posted 3 months ago

“Excellent product and prompt delivery. Easy to install. Great feature!!”

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Posted 3 months ago

Hi Andrew, Thank you for the kind words and 5 star review! We appreciate your feedback. Kind regards, The Panel Company

Posted 3 months ago

“Great product. Well packaged on delivery. Easy too install .”

Helpful Report

Posted 3 months ago

Hi Jon, Thank you for the 5 star review! We appreciate your feedback. Kind regards, The Panel Company

Posted 3 months ago

“The panels look amazing! They aren’t flimsy and are well built, the price is even better! Only £40 for a full panel where many other big companies like B&Q and Wickes are selling the same thing for twice the price. Will definitely be buying again and looking forward to trying the bath panels as well.”

The Panel Company 5 star review on 20th September 2025

Helpful Report

Posted 3 months ago

Hi Thomas, Thank you for sharing an image of your new slat panels! We're delighted that you're happy with them and your experience! Kind regards, The Panel Company

Posted 3 months ago

“Good product at a fair price but……. My wife ordered 4 walnut acoustic panels. We were kept updated with delivery and they arrived on time on Thursday the 18/09. That evening i opened both packages and immediately noted a colour difference. Both packages had different product codes. I let them know 19/09 at 8.30 as they opened as we had a chap booked to install them on Saturday 20/09. Its a fiddly job around a corner with cut outs for a few sockets. A chap called David said that we should receive them by 1pm 20/09. Our man installed the first 2 correct panels by mid day. I progress chased only to be told that a van was going to Gateshead then bringing them to Leyland, Lancashire. Should be here in a couple of hours. Our man had to go at 2.30 to another job and will not be free for a couple of weeks. When i called again at 3pm asking for an update i was told that the collection and delivery was outsourced to a courier and there was no way of confirming when they would arrive. As of 6pm, no show. The irony of this is that we recommended you guys to a neighbour and gave them our sample panel. They ordered and received their chosen panels in good time and as ordered. They were delighted with the product and service. So in addition to the disruption of re arranging a bedroom twice to allow room for the install and cleaning another area in the house twice due to the mess created by cutting the panels, and to cap it all i’m now going to have to have to pay twice for the fitting. All in all this has turned out to be a disappointing experience. Careless picking at depot or lack of diligence at the first delivery followed by a poor and misleading attempt at addressing the situation. Please have a think as to how you want to look after us. Order number PC4364883”

Helpful Report

Posted 3 months ago

Hello Richard, Thank you for bringing this to our attention. We are so sorry to hear of your negative experience with your recent delivery. Please accept our sincere apologies for the inconvenience and frustration that you have experienced. Rest assured our customer satisfaction is of high importance to us and we would like to put this right for you. A member of our customer service team will contact you directly. Kind regards, The Panel Company.

Posted 3 months ago

“We bought 4 shower panel. We fitted then are self they look great in the new loft conversion with shower room.”

Helpful Report

Posted 3 months ago

Hi Shaun, Thank you for the kind words and for taking the time to share your experience. We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 5,060 reviews