The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.60

4.6 Rating 3,848 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,848 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 19th June 2025

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not yet decided on a shower unit and extras but will be using the Panel Company when we go.”

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Posted 3 months ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback! Kind regards, The Panel Company

Posted 3 months ago

“All good no problems went as sweet as a nut always great stuff from panel company thank you once again”

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Posted 3 months ago

Hi Ian, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 3 months ago

“It took a while for the panels I ordered to be dispatched and there wasn't much communication until I emailed to ask for an update. Communication was much better and they were delivered right on time the next day. Unfortunately as my bathroom installers began using the panels, nearly every single one was damaged in some way. There was no damage to the boxes so they must have been damaged before they were packaged. I understand that the panels are cheaper than most places however, I didn't expect that to mean that the items would be sent out in that condition. My bathroom installers did an amazing job with what they had but it was very disappointing.”

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Posted 3 months ago

Hi Grace, We sincerely apologise that your panels arrived damaged and for the inconvenience caused. The experience you had, from communication to the delivery of your panels, is not the standard of service we aim to provide to all our customers. Please be assured that your feedback will be passed on to the relevant department for immediate review, and a member of our customer service team will contact you shortly. We appreciate you taking the time to highlight your experience, as this kind of feedback helps us to continually improve our service. Kind regards, The Panel Company

Posted 3 months ago

“Ordered two panels in grey oak delivered on time really well made and easy to cut and screw to the wall very pleased with them would order again”

The Panel Company 5 star review on 5th March 2025

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Posted 3 months ago

Hi Linda, Thank you for the kind words and sharing your new panels with us. It's great to see them in your home! Kind regards, The Panel Company

Posted 3 months ago

“Updates on delivery good, driver who delivered very good. Sorted out missing order as soon as possible”

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Posted 3 months ago

Hi Lesley, Thank you for taking the time to share your experiene. We appreciate the kind words and your patience while we worked to correct your order. Kind regards, The Panel Company

Posted 3 months ago

“Really impressed with the panel company! Super quick delivery (which was free!), competitive and cheapest price on the products that I have found. Delivery slot communicated, product is in perfect condition. I would 100% recommend, I’m so happy with my wall panels!”

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Posted 3 months ago

Hi Taylor, We appreciate the kind words about our service. Thank you for the 5 star rating! Kind regards, The Panel Company

Posted 3 months ago

“great service great product”

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Posted 3 months ago

Hi John, Thank you for taking the time to share your experience and rating it 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 3 months ago

“All good. I will be ordering more soon.”

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Posted 3 months ago

Hi David, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 3 months ago

“I lined a wall in my conservatory with oak panels. I’m delighted with it.”

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Posted 3 months ago

Hi Muriel, Thank you for the kind words and sharing your new slat panels with us! It's great to see them styled in your home. Kind regards, The Panel Company

Posted 3 months ago

“Excellent service coupled with quality product and fast delivery times. Highly recommended.”

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Posted 3 months ago

Hi Neil, Thank you for the kind words about our customer service and products! We appreciate the feedback. Kind regards, The Panel Company

Posted 3 months ago

“Ordered four samples. What arrived was very good but unfortunately the package was split open and one sample was missing”

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Posted 3 months ago

Hi Tim, Thank you for your kind feedback regarding our samples. We sincerely apologise for the damage to your parcel and the missing sample. As we use a third-party courier for sample deliveries, we are somewhat limited in addressing issues with the original parcel. However, we would be more than happy to send you the missing sample. Please feel free to contact us at info@panelcompany.co.uk, and we will arrange this for you. Kind regards, The Panel Company

Posted 3 months ago

“Excellent service”

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Posted 3 months ago

Hi Andrew, Thank you for the 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Fantastic company, Thank You!”

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Posted 3 months ago

Hi Damian, Thank you for the kind words and review. We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“I am happy with the service.”

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Posted 3 months ago

Hi Julie, Thank you for taking the time to share your experience and rating it 5 stars! Kind regards, The Panel Company

Posted 3 months ago

“I ordered 7 Abstract Grey panels but received 8 Brush Grey, which I can't find on the website. I decided to accept the order after giving it some thought. I have now started to fix the panels to the kitchen wall to cover the old tiles. They look quite good, but I think the mat finish of the Abstract Grey would have looked better than the gloss finish of the Brush Grey panels. The joints show up more, due to the reflective surface. Time will tell whether I made the right decision!”

Helpful Report

Posted 3 months ago

Hi Alan, We sincerely apologise for the mix-up with your panels. Had we been made aware of the issue, we would have promptly corrected our mistake and delivered the style you originally selected. We hope you continue to be satisfied with your choice, and once again, we apologise for any inconvenience this may have caused. Kind regards, The Panel Company

Posted 3 months ago

“Good product good service”

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Posted 3 months ago

Hi John, Thank you for the kind words and 5 stars! We appreciate your feedback. Kind regards, The Panel Company

Posted 3 months ago

“Excellent value for money, really good communication about delivery. There is only 1 delivery person though who is not allowed to enter your property so take note it is a doorstep delivery. I would still highly recommend though as I do think this company is excellent value for money with high quality products.”

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Posted 3 months ago

Hi Jayne, Thank you for the kind words and taking the time to share your experience. We're grateful for the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Great products but takes almost 2 weeks for delivery”

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Posted 3 months ago

Hi Lisa, Thank you for your kind words about our products. Orders made with us can take up to 4-7 working days to dispatch, as we use our own drivers rather than relying on third-party couriers. We appreciate your feedback regarding the delivery times and will be sure to share it with our logistics department. Kind regards, The Panel Company

Posted 3 months ago

“My bathroom looks stunning.”

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Posted 3 months ago

Hi Andrew, Thank you for sharing your new panels with us! It’s wonderful to see them in your bathroom! Kind regards, The Panel Company

Posted 3 months ago

“Very good servive Ordered and delivered straight away room never looked as good everyone loves it”

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Posted 3 months ago

Hi Melvyn, Thank you for the kind words and taking the time to share your experience. We're so happy that you're pleased with your panels! Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 3,848 reviews