The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,377 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 10th September 2025

456

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were very helpful working out what I needed to do the bathroom and very polite thank you”

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Posted 3 months ago

Hi David, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

“The service I received was superb. To me you couldn’t improve anything. Thank you.”

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Posted 3 months ago

Hi Jenny, Thank you for taking the time to share your experience. We appreciate the kind words! Kind regards, The Panel Company

Posted 3 months ago

“Excellent service delivery could of been a little bit quicker but not a massive issue”

The Panel Company 5 star review on 17th May 2025

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Posted 3 months ago

Hi Maureen, Thank you for your valuable feedback and kind words. We appreciate your time and insight Kind regards, The Panel Company

Posted 3 months ago

“Great service, great quality. Really happy with the panels, would definitely recommend and will be coming back!”

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Posted 3 months ago

Hi Amanda, Thank you for giving your experience 5 stars! We appreciate your kind words about feedback. Kind regards, The Panel Company

Posted 3 months ago

“The range of panels is extensive and the showroom team enthusiastic and helpful. A point lost due to inflexibility with deliveries which might be improved if they ditch their own and use a courier.”

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Posted 3 months ago

Hi Philip, Thank you for the kind words about our panels and customer service. We appreciate your feedback about our delivery structure and will communicate it to the relevant department. Kind regards, The Panel Company

Posted 3 months ago

“Easy to fit and looks good. Would use them again.”

The Panel Company 5 star review on 16th May 2025

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Posted 3 months ago

Hi Malcolm, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 months ago

“We recently purchased some acoustic wall panels from the Panel Company. Their service was second to none. From going into order it in the showroom while we visited family, to the delivery was absolutely faultless. The quality of the panels are excellent and very easy to cut to size and put up on wall. I nearly forgot the fantastic price too, with free delivery. I would highly recommend this company”

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Posted 3 months ago

Hi Stuart, Thank you for the kind words and sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 3 months ago

“I’ve had 2 lots of panels from yourselves the first delivery was very good but the second batch of panels there a couple which are damaged when I phoned for replacement I was told they were out of stock”

Helpful Report

Posted 3 months ago

Hi Carol, We sincerely apologise that your panels arrived damaged and that we were unable to replace them straight away due to stock levels. We completely understand how disappointing this must have been, and regret the inconvenience caused. Please be assured that we will share your experience with the relevant department for immediate review, as we are committed to improving our service. Kind regards, The Panel Company

Posted 3 months ago

“No1 staff and shop”

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Posted 3 months ago

Hi Darius, Thank you for your kind words about our customer service and for taking the time to share these images with us! We appreciate it! Kind regards, The Panel Company

Posted 3 months ago

“Wasn’t the best experience. Took 8 days to arrive, when it did it had been picked wrong. The guy from the Huddersfield depot was pretty rude about it. Then took a further 2 days to get the correct stuff. So wouldn't order from them again. A shame really as the products are fine.”

Helpful Report

Posted 3 months ago

Hi Antony, We sincerely apologise that your experience did not reflect the level of customer service we strive to provide to all our customers. While orders can take 4–7 working days to dispatch, we completely understand how frustrating it must have been when your order arrived a day late and was incorrect. Please be assured that we will share your feedback with our Huddersfield branch for immediate review, as we are committed to continually improving our service. Kind regards, The Panel Company

Posted 3 months ago

“Purchased 4 samples of panelling which look very nice am liking one in particular but not ready to do the bathroom yet”

Helpful Report

Posted 3 months ago

Hi, Thank you for taking the time to share your experience with us. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 3 months ago

“Won’t ever bother buying from them again. Late delivery no customer service I chased them never once contacted me.”

Helpful Report

Posted 3 months ago

Hi Michelle, We sincerely apologise that you were not informed about the delay caused by stock levels. We completely understand your frustration and acknowledge that our customer service did not meet the standard we aim to provide to all our customers. Please be assured that we will share your feedback to the relevant department for immediate review, as we are committed to continually improving our service to ensure our customers receive the best experience possible. Kind regards, The Panel Company

Posted 3 months ago

“Purchased these a few weeks ago and although I'm happy with the outcome, as these really look good when installed properly. Fitting these are fairly simple, however, you have to keep in mind that they are only stapled in every foot or so, so any cutting involved for in-wall speakers or an in-wall fire as I did, the slats will move and you will have to replace the staples and it is a fairly difficult job, even when you use a slat for a spacer!. The only note I seen to inform you of this was a YouTube video explaining how to install. Could be doing with a foot note to inform customers of this. This is my only negative opinion about these.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your valuable feedback and kind words. We appreciate your insight regarding cutting the slat panels and will share your suggestion about communicating the information from our YouTube tutorial through additional channels to better support our customers. Kind regards, The Panel Company

Posted 3 months ago

“Great service, great office staff, really nice delivery driver.”

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Posted 3 months ago

Hi Paul, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

“Really happy with the panels they look really good was kept informed with dates for delivery so would definitely order again”

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Posted 3 months ago

Hi Derek, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 3 months ago

“Great product and fast and efficient delivery. On time and quick. The guy turned up in the company van. Identified the product in the back. Was like being in the shop Brilliant”

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Posted 3 months ago

Hi David, Thank you for the kind words about our products and delivery driver! We appreciate it. Kind regards, The Panel Company

Posted 3 months ago

“Very impressed with quality...no damaged boxes....pretty easy to hang....cut well with multi tool and none if the slats moved as stapled into felt very well. Will buy again”

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Posted 3 months ago

Hi Gary, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

“Amazing company very helpful. They were very quick to rectify a mistake and that was very helpful. Will definately use this company again.”

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Posted 3 months ago

Hi Mahamad, Thank you for giving your experience 5 stars! We appreciate the kind words and feedback. Kind regards, The Panel Company

Posted 3 months ago

“Very easy to order price was amazing and Panelling was good quality and easy to Put up. We are very pleased with it”

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Posted 3 months ago

Hi Tracy, Thank you for giving your experience 5 stars! We appreciate the feedback! Kind regards, The Panel Company

Posted 3 months ago

“Excellent price and quality highly recommend”

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Posted 3 months ago

Hi Tracey, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 3 months ago

The Panel Company is rated 4.6 based on 4,377 reviews