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The Panel Company Reviews

4.6 Rating 5,429 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,429 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Great customer service, easy to talk to over the phone, panels look great and come well protected.
Helpful Report
Posted 1 year ago
Hi Javeed, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company
Posted 1 year ago
When ordered, the order said it would be delivered within 5 days. Got a messaged the next day saying it would be over 14 days. Which i accepted, so got a new date, on the date of delivery, I got a text, saying items are not being delivered but will reschedule for next couple days. Well, it was nearly another 2 weeks I was to wait, so I had enough, and cancelled order.. so be wary when you place order, as the timescale is not true.
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Posted 1 year ago
Good Morning, Thank you for the feedback. We have recently experienced very high order volume and unfortunately this has delayed deliveries. Warehouses do send a email to let you know of this delay, as you mention, but I am sorry that your order was then delayed further. This is unacceptable, I will contact the store who dealt with your order to ensure this does not happen again. I apologise for your experience. Regards Panel Company Customer Services
Posted 1 year ago
two of three panels were damaged. they said they would arrange a pick up or replacement of these and they never did. avoid.
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Posted 1 year ago
Thank you for bringing this to our attention, we understand your frustration, the customer experience you have received is unacceptable. Someone from the branch who fulfilled your order will be in contact today to arrange collection or replacement. Apologies, The Panel Company
Posted 1 year ago
I was very pleased with the service and delivery was first class as a bathroom fitter I need a service what they provide and will be using them again
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Posted 1 year ago
Hi Ian, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
I bought the plastic skirting, it was great. tall enough to cover the marks of the removed stuff. Delivery was easy had to wait a week I think but was kept well informed.
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Posted 1 year ago
Hi Cherry, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
Panels were deliverd very quickly with great care. Driver was super helpful and firendly. Would have no issues buying from The Panel Company again. Recommended. They are going to look great when my fitter pulls his finger out!!
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Posted 1 year ago
Hi Simon, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company
Posted 1 year ago
Originally told panels would be delivered to your depot on 2 December. Paid for goods when ordered. 2 December I rang Birtley depot, to be told they're being delivered to another depot and wouldn't be at Birtley until 9 December 🤷🏻‍♂️ we'll see!
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Posted 1 year ago
Hi David, Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by the delay, which was due to a stock transfer between our branches. Kind regards, The Panel Company
Posted 1 year ago
Excellent service, excellent product
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Posted 1 year ago
Hi Alan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company
Posted 1 year ago
Very good product at a good price . Delivery was a bit slow
The Panel Company 5 star review on 4th December 2024
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Posted 1 year ago
Hi Waheed, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Thank you for sharing a photo of your new panels with us! They look amazing! Kind regards, The Panel Company
Posted 1 year ago
During my bathroom renovation I wanted a maintenance free solution to cover the 70's stippled ceiling so I used the Matt white 8mm boards. They are great quality, very easy to install and look superb.
The Panel Company 5 star review on 3rd December 2024
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Posted 1 year ago
Hi, Thank you for sharing your new ceiling panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 1 year ago
Kept us informed and updated from the date we ordered. Delivery was as stated at the time. Goods were well packaged and product looks lovely when fitted.
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Posted 1 year ago
Hi Sandra, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Very impressed with the service provided by this company, come highly recommended.
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Posted 1 year ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! KInd regards, The Panel Company
Posted 1 year ago
I had an issue with my order and the lady was extremely helpful and resolved my issue. The gentleman who collected my items for refund was also very polite and efficient.I would recommend this company.
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Posted 1 year ago
Hi William, Thank you for your valuable feedback and kind words. We appreciate your time and insight Kind regards, The Panel Company
Posted 1 year ago
Price was amazing and delivery was really quick.
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Posted 1 year ago
Hi Michelle, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Delivered acoustic panels on time. Good price, good product the difference is amazing
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Posted 1 year ago
Hi Peter, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
We bought some panel samples to help us prepare and plan for our updated bathroom. Samples received promptly and we are impressed with the quality. Orders will follow when we have worked out the details.
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Posted 1 year ago
Hi Hugh, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
Very nice with an affordable price comparing to bnq and the rest
The Panel Company 5 star review on 1st December 2024
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Posted 1 year ago
Hi Chris, Thank you for the kind words and 5-star review! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 year ago
Very well selected stock at affordable prices. I was delighted with the seasonal fantastic reductions. However, as they do not deliver to the Channel Islands, the Sale did not benefit me much having to pay for a carrier company to deliver it. All the same, I am pleased with the cladding and look forward to see it in place, albeit having to wait longer and hoping it will arrive safely.
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Posted 1 year ago
Hi Maria, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company
Posted 1 year ago
Great quality panels Excellent communication regarding delivery
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Posted 1 year ago
Hi Zoe, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company
Posted 1 year ago
Great product, delivered on time.
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Posted 1 year ago
Hi Paul, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company
Posted 1 year ago
The Panel Company is rated 4.6 based on 5,429 reviews