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The Panel Company Reviews

4.6 Rating 5,429 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,429 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Our panels arctic sparkle is beautiful and looks gorgeous. We will use these panels for our bathroom again. Easy to fit.
Helpful Report
Posted 1 year ago
Hi Deborah, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company
Posted 1 year ago
Had to go and collect as delivery wasn’t met timescales but the panels are very good quality the flooring had some defects but was replaced easily.
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Posted 1 year ago
Hi Hollie, Thank you for the kind words and 5-star review. We appreciate the feedback and apologise that your order was not delivered within our 3-5 working day timeframe. Kind regards, The Panel Company
Posted 1 year ago
Very good quality and a brilliant price 👌🏼
The Panel Company 5 star review on 30th November 2024
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Posted 1 year ago
Hi Danielle, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 1 year ago
I installed acoustic panels from The Panel Company. Absolutely superb. Great product, easy to install, does a great job of reducing noise and looks really good. Very happy with the price, the quality of the product and the service. Highly recommended..
The Panel Company 5 star review on 30th November 2024
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Posted 1 year ago
Hi John, Thank you for the kind words and sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company
Posted 1 year ago
The panels were damaged when they arrived but I have to say that the customer service was excellent. They were very quick to respond and tried to resolve the problem immediately.
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Posted 1 year ago
Thank you for sharing your experience with us. We’re sorry that the panels arrived damaged, this is something that should not happen and I will pass on this experience to the logistics manager to ensure it does not happen again. I'm happy our customer service team were able to resolve the issue. The Panel Company
Posted 1 year ago
Kept up to date with delivery, driver very helpful can't complain about anything
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Posted 1 year ago
Hi John, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
Great product, great prices and prompt delivery
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Posted 1 year ago
Hi Sandra, Thank you for the kind words and 5-star review! We appreciate the feedback Kind regards, The Panel Company
Posted 1 year ago
Good communication from the panel company regarding delivery date. The acoustic wall panel came well packaged and looks great. Just a small area behind my sons gaming desk. The panel was easy to cut and looks seamless when fitted side by side.
The Panel Company 5 star review on 29th November 2024
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Posted 1 year ago
Hi Lee, Thank you for the kind words and sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 1 year ago
Pearlescent shower panels delivered on time. Nice quality and look fantastic now fitted.
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Posted 1 year ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
very good for the money
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Posted 1 year ago
Hi Michael, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
I was slightly dubious as the price was so competitive, however it turns out my reservations were unfounded. Product looks absolutely amazing, sounds odd but we used it in conjeunction with black wallpaper from Dunelm for a cinema room and it looks amazing. Delivery was good, took very slightly longer than hoped for, (we all live in a world of "I want it NOW"), and it was well packaged too. Wouldn't hesitate to recommend.
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Posted 1 year ago
Hi Margaret, Thank you for the kind words and sharing your experience with us. Your new cinema room sounds fabulous! Kind regards, The Panel Company
Posted 1 year ago
Great service and excellent, competitive prices
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Posted 1 year ago
Hi Mike, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Quality panels after a little issue with damaged panels.the follow up service I received was excellent.order was replaced & rushed out for delivery 2 days later .. delivery was on time & prompt .with a helpful & cheery driver
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Posted 1 year ago
Hi Dean, Thank you for taking the time to share your experience. We appreciate the kind words and your patience while we replaced your panels. Kind regards, The Panel Company
Posted 1 year ago
Excellent service as usual
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Posted 1 year ago
Hi Elaine, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
Excellent product and so easy to use, the panel looks very attractive.
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Posted 1 year ago
Hi Karen, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
Fantastic product. Customer Care excellent, I had a wee issue with delivery however this was sorted out promptly and efficiently. Would definitely recommend purchasing from The Panel Company.
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Posted 1 year ago
Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and appreciate your patience regarding delivery. Kind regards, The Panel Company
Posted 1 year ago
Terrible customer service. Had a delivery arranged for a particular day 3.30pm, had a 40 minute drive to property (was empty as being done up for a customer), rang at 4.30pm, 'oh sorry driver has been delayed, will be with you around 6pm'!! It was only because i rang up i was told, otherwise would have just been sat there! As we were only theer cetain days/times tried to rearrange delivery for then but no luck. Ended up cancelling the order and went elsewhere.
Helpful Report
Posted 1 year ago
I am deeply sorry to hear about your disappointing experience, it is unacceptable that we failed to communicate the delay promptly. We take feedback like yours seriously. I will pass on your experience to the customer service manager and your local branch manager to ensure this does not happen again. We regret losing the opportunity to serve you and hope you will consider giving us another chance in the future. If you’d like to discuss this further or share additional feedback, please don’t hesitate to contact us at 01709 828339.
Posted 1 year ago
I requested samples and they came promptly and are very useful and look good
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Posted 1 year ago
Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
Several missed delivery dates and very poor communication, left hand doesnt know what right is doing.
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Posted 1 year ago
We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide. I will pass on your experience to the relevant departments. The Panel Company
Posted 1 year ago
Delighted with my wall panels. Delivered on day l was told they would be which is a bonus nowadays. Great quality as looked at B&Q first to check the colour and they were a lot thinner and practically double the price. So no brainer we made the right choice. Will definitely use the company again you won't go wrong using them. Thanks
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Posted 1 year ago
Hi Janice, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
The Panel Company is rated 4.6 based on 5,429 reviews