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The Panel Company Reviews

4.6 Rating 5,472 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,472 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th March 2026
Mike Gilbert
The Panel Company 5 star review on 29th March 2026
Mike Gilbert
The Panel Company 5 star review on 29th March 2026
Anonymous
The Panel Company 5 star review on 29th March 2026
Richard Taylor
The Panel Company 5 star review on 29th March 2026
Sephen Allsopp
The Panel Company 5 star review on 27th March 2026
Lorraine Barber
The Panel Company 5 star review on 27th March 2026
Mary Wilson
460
Anonymous
Anonymous  // 01/01/2019
Easy to navigate website good value great quality product arrived on time
Helpful Report
Posted 2 years ago
Hi, Thank you for sharing feedback and taking the time to leave us a 5-star review. Kind regards, The Panel Company
Posted 2 years ago
Fantastic
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Posted 2 years ago
Hi Michael, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company
Posted 2 years ago
Fantastic company to deal with, excellent products and great prices as well. Easy to order from and were really helpful when we changed the order at the last minute. Delivery was fantastic and nothing was too much trouble for the friendly delivery guy. All round great experience
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Posted 2 years ago
Hi Steve, Thank you for the kind words and taking the time to leave a 5-star review. We use our own fleet of drivers to give customers the best experience possible so really appreciate this feedback! Kind regards, The Panel Company
Posted 2 years ago
Good product good quality time from placing order to deliver needs improving
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with our products! I'm sorry the delivery didn't meet your expectations, we hand deliver on our own fleet of vans and avoid couriers so our products are handled correctly and delivered safely. Subsequently, we are not able to offer an express delivery however, if your require any further products quickly, please contact our customer services team and we will be happy to help. Kind regards The Panel Company
Posted 2 years ago
The sample panels we received are absolutely stunning, so much so, we are still deciding what one too choose !
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Posted 2 years ago
Hi Lynne, Thank you for taking the time to leave us a five-star review! I'm so pleased to hear that you are happy with your samples. Please don't hesitate to contact us if you need any assistance. Kind regards The Panel Company The Panel Company
Posted 2 years ago
Easy quick service, there was a slight problem with the delivery. Reported to them on Friday - replacement delivered Monday, can't fault service like that and at very competitive price.
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Posted 2 years ago
Hi Mike, Thank you for taking the time to leave a review. I'm sorry to hear that you had an issue with your delivery however, I'm please to hear the team acted quickly to resolve the issue for you. Thank you for leaving us a five-star review. Your feedback is greatly appreciated. Kind regards The Panel Company
Posted 2 years ago
Great price great service the slatted panels I chose were yhe cheapest on the net and included delivery I ordered the trims and adhesive too all came as per delivery schedule when I had fitted panels I needed another that was quickly despatched and once again delivery free and prompt all good would not hesitate to use yhem again or recommend them to family of friends
Helpful Report
Posted 2 years ago
Hi Phil, Thank you very much for your positive review. The slatted panels are a great choice and I'm pleased to hear that we were able to assist quickly when you needed an addition panel. We really appreciate your kind words! Kind regards The Panel Company
Posted 2 years ago
Quick delivery and product looks great
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Posted 2 years ago
Hello, Thank you for your five-star review! We are so pleased to hear that you are happy with our service. Kind regards The Panel Company.
Posted 2 years ago
Excellent products at unbeatable prices,with fast reliable delivery,carefullydelivered by friendly drivers
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Posted 2 years ago
Hi Stephen, Thank you for taking the time to leave us a review. We truly appreciate your positive feedback! Kind regards The Panel Company
Posted 2 years ago
Fantastic product at a good price. Really pleased with delivery and communication. Love the finish, fitting was ok once we got the hang of it. Would recommend.
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Posted 2 years ago
Hi, Thank you for the kind words and taking the time to share your experience! Kind regards, The Panel Company
Posted 2 years ago
This was my 3rd order from the Panel Company, no issues at all, good product, well packaged, proffessional and polite delivery staff, and good value, will be placing another order later in the year, thankyou.
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Posted 2 years ago
Hi Gary, We appreciate the kind words and you taking the time to leave us a 5-star review. Thank you for choosing and continuing to use The Panel Company! Kind regards, The Panel Company
Posted 2 years ago
Panels ordered 30/1/24. No communication received regarding delivery by 8/2/24 so I emailed Bristol. I received an answer within an hour stating that these panels are delivered direct from manufacturer, and I was given a delivery date for 16/2/24. This raises two questions; if the delivery is direct from the manufacturer and a date can be arranged within an hour, why was this not done when the order was placed to save me having to wait eight days, and then having to chase it; and secondly, if I had not initiated contact how long would I have been kept waiting before someone actually bothered to do something about arranging the delivery? The delivery is due tomorrow, we will see whether that happens.
Helpful Report
Posted 2 years ago
Hello Doug, Thank you for your feedback and we are truly sorry that you have received such poor service, this is not how we strive to treat our customers. We are also very sorry that you have had no choice to leave us a poor review on reflection. This kind of delay does not usually happen with orders and rest assured we will be investigating this further. Kind regards The Panel Company
Posted 2 years ago
Bought 3 panels delivered quickly. Under ordered so had to purchase another. Unfortunately despite giving the batch number the latest panel was a different shade but had to make doas there was at least 2 months between the deliveries. The lady dealing with my additional order was lovely. Helpful, friendly and professional. Lesson learned here , dont guess how many you need.
Helpful Report
Posted 2 years ago
Hello Angela, Thank you for taking the time to leave us a review. I'm so very sorry we didn't have the batch number you required. Due to popular demand on certain panels we will have sold out within the two months gap between orders. I am very happy to hear that your customer service experience was positive and I will pass the feedback on to our team. If you need any further assistance please don't hesitate to contact us. Kind regards The Panel Company
Posted 2 years ago
I have bought numerous shower panels from the Panel Company. The service has always been excellent and there as been no issue with anything being damaged and the price is cheap. I will be buying more for new projects soon. Thanks Panel Company. PJE DELANEY PLUMBING SERVICES
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Posted 2 years ago
Hello Phil, Thank you for taking the time to leave us a positive review. We really appreciate your kind words. Kind regards The Panel Company.
Posted 2 years ago
My items are still yet to arrive - over 12 working days (16 total). After no correspondence after 10, I called to find kut where they were, to be advised they were die to be delivered on Thursday, but that they didn’t know why it was so late. I was given the local depot in Bristol, who too didn’t know why it was so late, and advised they would call me back Monday to inform me why and if it could be delivered earlier - today is Wednesday and still no phone call. Furthermore, the website advises that ‘you will be contacted 24hrs prior to delivery’….with delivery advised to me by phone that it would be Wednesday, I al overdue this prior notification, so I am expecting that my delivery will not be made tomorrow…and will run deep into the 3rd week of waiting, maybe even the 4th
Helpful Report
Posted 2 years ago
Good morning Joshua, Thank you for taking the time to leave your review. Firstly please accept my sincere apologies for the delay with your order. I can see that your order is out for delivery today with our driver, a text message notification is sent the day before however, I can see we have a landline number for you so I'm very if you didn't receive this. I am also very sorry that you did not receive a further telephone call that you requested. Rest assured your customer experience is very important to us and the issues you have raised today will be looked into and raised with the manager of the branch handling your order so we can make improvements. If you require any further assistance please don't hesitate to contact our customer services on 01709 828339 or by email at info@panelcompany.co.uk Kind regards The Panel Company
Posted 2 years ago
went to the end to buy then £50 delivery…..no way
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Posted 2 years ago
Hello, Thank you for your feedback. We do offer free delivery on order overs over £75 however, there is a £50 delivery charge for any special order items such as "Showerwall". Unfortunately this is a standard delivery charge set by the supplier. We do have alternative solid core panels that we stock if you would like to email for more information at info@panelcompany.co.uk and I would be happy to discuss other options with you. Kind regards The Panel Company
Posted 2 years ago
Delighted with my panels the pattern is exactly as it looked online. Great price too
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Posted 2 years ago
Hi, Thank you for taking the time to leave us a 5-star review! We're thrilled that you're happy with your new panels. Kind regards, The Panel Company
Posted 2 years ago
These panels are brilliant used to redo inside of conservatory roof with insulation between them and the polycarbonate glass. Going to get some more for my en-suite shower. Really really pleased Thank You
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Posted 2 years ago
Hi, Thank you for the kind words! We're thrilled that you're happy with your new panels. Kind regards, The Panel Company
Posted 2 years ago
Prompt delivery, reasonably priced. Easy to use panels
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Posted 2 years ago
Hi Victor, Thank you for taking the time to leave us a 5-star review and sharing your experience. Kind regards, The Panel Company
Posted 2 years ago
I had an issue which was quickly resolved. The handover from the delivery driver was good,
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Posted 2 years ago
Hi Alan, Thank you for taking the time to share your positive experience with our customer services team and delivery driver. Kind regards, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,472 reviews