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The Panel Company Reviews

4.6 Rating 5,173 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,173 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Panels delivered on time and I was kept informed about time of delivery
Helpful Report
Posted 2 years ago
good price delivered on
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Posted 2 years ago
My second order with them delivered in excellent condition well worth doing there own transport.
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Posted 2 years ago
Tongue & groove wall cladding was delivered on time and I was really happy with my purchase. Would recommend this company. Good quality panels
Helpful Report
Posted 2 years ago
Everything arrived when it should have done, although because they will not be fitted until Jan 24 we have left everything in it’s original packaging to keep it clean.
Helpful Report
Posted 2 years ago
Purchased one Premium Large Astra Stone Gloss 1.0m x 2.4m Shower Panel, two tubes of EVO-STIK Solvent Free Grip Fill Adhesive - White, and 4 lengths of end trim - 10mm Trim For a 10mm Depth Panel - chrome/Silver finish. The items were delivered at the time stated with no issues. The shower panel was perfect and looks great. The evo stik did exactly what was expected. The end trim chrome/silver coating started to come away when removing the protective coating. Contacted the Panel Company who were very helpful & apologetic and offered a refund immediately. Although disappointed with the trim coating I found the panel prices were very reasonable, the correspondence and customer service first class, therefore I would have no hesitation on using the Panel Company again.
Helpful Report
Posted 2 years ago
Ordering was good the gentleman who I spoke to was very helpful and help me when I didn’t know which item I needed as there was two types and advised me which one to buy And then we went through all the items I needed payment was easy send me an email stating what I ordered and then I got anther email saying it was been pick out for delivery and it arrived on time The young man who delivered it was a happy person and chatty He liked that we had made a space for the delivery He was very polite and careful with the goods Excellent service will tell my family and friends to use your company
Helpful Report
Posted 2 years ago
I bought Shower panels, edging strips etc. Easy order, friendly efficient delivery and great quality 😊👍🏻
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Posted 2 years ago
Ordered 9 Matt white panels and 2 x packs of 4 were great but the odd 1 was gloss white. So I contacted them and they couldn't have been more helpful. They sent me 2 x replacement Matt white panels within 2 days. Thank you.
Helpful Report
Posted 2 years ago
Gaz in Bristol was really helpful in supplying and getting our cladding to us. The product was not in stock at other branches but he was super helpful in delivering it to us directly in a matter of days. Excellent service!
Helpful Report
Posted 2 years ago
Excellent customer service. Once items ordered received confirmation by e-mail straight away, with confirmed delivery date 2 days of order. Order was delivered as stated. This was the only place I could order a specific number of sheets, rather than full packs, but received full pack anyway. Not sure if this was deliberate as sheets as best prices I could find anyway and might easier to send full pack, rather than start splitting, but it was good to know I had spare in case of any mishaps! Panels look great and an excellent company.
Helpful Report
Posted 2 years ago
Best price online. The delivery was accommodated to my chosen day which was very helpful. Plenty text messages the day before drop-off and on the day each with different times for drop off! But apart from that…the panels look great!
Helpful Report
Posted 2 years ago
Has the best prices online, a simple easy ordering process and easily kept in the loop with my delivery. Driver arrived bang on time and was kept updated with text messages before and on the day. Panels were packaged well and although not yet up look great. Also ordered a sample of another for another room which I will be placing an order of shortly.
Helpful Report
Posted 2 years ago
Great customer service. Prices are very good. Delivery was as planned would buy from you again
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Posted 2 years ago
Very pleased with the product, it looks great and relatively easy to fit. The staff were helpful ands friendly - warehouse and delivery.
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Posted 2 years ago
Their shower panel tutorial made the job look so easy that I decided to buy them, the product is strong but light to handle, with a great selection of finishes, delivery was quick and professional, with the items taken virtually to the job, I would highly recommend the company and their products,great service all round
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Posted 2 years ago
Excellent quality panels at a great price. Delivery time was changed but I was emailed with enough time to organise. Just bought 1 panel to see how they looked. So happy! So easy to install. Buying more for a different room.
Helpful Report
Posted 2 years ago
I was not notified our panels were out of stock and not going to be delivered in time until I rang to see when they would be delivered. This resulted in us having to rush around sourcing panels in stock local to me and thereby cancelling my order with you. Very poor service, would not recommend.
Helpful Report
Posted 2 years ago
Good Afternoon, May I apologise for the service you have received. Some of our panels have a high turnover of stock so we rely on manufacturers supplying us in good time. On occasions there will be a delay but this should have been communicated to you at every stage. Your experience is not to the standard we expect and I will relay your comments to the branch and distribution manager. Regards, Panel Company | Customer Services
Posted 2 years ago
We are delighted with our panels !!white sparkle . Everything Exellent , from order to delivery. Would highly recommend The Panel Company.
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Posted 2 years ago
I have ordered from the company twice now and found the customer service second to none. Staff are so helpful, polite. I couldn’t of asked for better service I will be using them again
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,173 reviews