The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.62

4.6 Rating 6,090 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 6,090 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 2nd July 2026

461

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good products, well made, I choose the hexagon panels and they look great, also good value. The delivery was well organised and on time. Will definitely be purchasing again from the company.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your wonderful review! We're delighted to hear you're happy with the quality and value of your hexagon panels, and that they look great in your space. We really appreciate your kind words and are thrilled to hear you'll be purchasing from us again. Thank you for choosing The Panel Company, we look forward to helping with your next project! Kind regards, The Panel Company

Posted 1 week ago

“Excellent customer service and the product is outstanding quality, the delivery driver was brilliant 👏”

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Posted 1 week ago

Hi Dean, Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience with both our customer service and the quality of your panels. We'll also be sure to pass your kind words on to our delivery driver, they'll be thrilled to hear your feedback. Thank you for choosing The Panel Company, and we really appreciate your support! Kind regards, The Panel Company

Posted 1 week ago

“Not happy with the thickness of the new sample sent, so I’ll be buying from somewhere else.”

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Posted 1 week ago

Hi Shaun, Thank you for taking the time to leave your feedback. We're sorry to hear that the thickness of the sample didn't meet your expectations. We understand that choosing the right panel is important, which is why we offer samples to help customers make an informed decision before purchasing. Although we're disappointed we weren't the right fit for your project this time, we appreciate your feedback and wish you all the best with your renovation. Kind regards, The Panel Company

Posted 1 week ago

“Excellent quality and very fare price. Delivery, was postponed but informed when the next delivery would be. Delivery was then prompt with a very friendly driver.”

The Panel Company 4 star review on 7th July 2026

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Posted 1 week ago

“The staff are very friendly and knowledgeable and offer advice if required.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your kind review! We're delighted to hear you found our team friendly, knowledgeable, and happy to offer advice when needed. Thank you for choosing The Panel Company, we really appreciate your support! Kind regards, The Panel Company

Posted 1 week ago

“No consideration taken into account who is coming to you to buy , we bought 7 panels of a dearer panel but did ask about any kind of discount & was told no discount is given Just my opinion for future business if a small discount count have been given Ian Reading MD”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you for taking the time to share your feedback. We're sorry to hear you were disappointed that we weren't able to offer a discount on your order. We always aim to offer competitive pricing across our range, which means we aren't always able to provide additional discounts. That said, we really appreciate your feedback and will take your comments into consideration as we continue to review our customer offering. Thank you for choosing The Panel Company, and we hope you enjoy your new panels. Kind regards, The Panel Company

Posted 1 week ago

“Not used this company before. Having fitted wall panels in previous properties I knew the problems regarding quality of panel fitting and damaged corners during transit. This company produce a precision quality product that is well packed so no damaged corners. More than satisfied with my purchase.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your fantastic review! We're delighted to hear that your first experience with The Panel Company exceeded your expectations. We're pleased to hear your panels arrived without any damaged corners. Thank you for choosing The Panel Company. We really appreciate your support and hope to welcome you back again in the future! Kind regards, The Panel Company

Posted 1 week ago

“After searching online for acoustic wall panels, I found The Panel Company to have a great range and value, as well as being conveniently located in Bristol. After ordering by phone and collecting from the showroom, the panels were easy to cut with saw and knife, and attach to the wall with black screws and wall plugs. The only warning would be that the wood slats create a lot of fine black dust when cut with a saw, which gets EVERYWHERE. Face masks should be recommended in the instruction sheet, as well as using dust sheets to cover your surroundings.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your review! We're delighted to hear you found our range, pricing, and collection service convenient, and that the panels were easy to install. We also really appreciate your helpful feedback about the dust created when cutting the slats. That's a valuable tip, and we'll certainly review our installation guidance to include recommendations such as wearing a dust mask and protecting surrounding areas with dust sheets. Thanks again for choosing The Panel Company,we hope you enjoy your finished project! Kind regards, The Panel Company

Posted 1 week ago

“The panels look good in the pics...but they are very delicate and easily damaged. We have a couple of panels which now look unsightly.”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to share your feedback. We're so sorry to hear that some of your panels have become damaged. If the damage occurred during delivery, installation, or after fitting, we'd really appreciate the opportunity to help. Please get in touch with our customer service team with a few photos, and we'll do our best to find a suitable solution. Kind regards, The Panel Company

Posted 1 week ago

“Ordered 4 panels for delivery within 7 days, all completed as confirm with a very helpful experiance”

Helpful Report

Posted 1 week ago

Hi Kim, Thank you for your kind review! We're delighted to hear your order arrived within the promised timeframe and that you had a helpful experience with our team. We really appreciate you choosing The Panel Company and hope you enjoy your new panels! Kind regards, The Panel Company

Posted 1 week ago

“Efficient and easy to do business with”

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Posted 1 week ago

Hi Richard, Thanks so much for your review. We really appreciate your feedback and suppport. Kind regards, The Panel Company

Posted 1 week ago

“Had a great experience with the company. Good prices and great customer service.”

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Posted 2 weeks ago

Hi Reyffer, Thank you so much for your kind review. We really appreciate your support! Thanks again for choosing us. Kind regards, The Panel Company

Posted 1 week ago

“cant give a review i have not recieved my order yet?”

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Posted 2 weeks ago

Hi Tony, We're sorry for any confusion caused by the review request. The email you received was sent for your sample order rather than your main purchase, which we can see has now been delivered. We hope you're pleased with your new panels! If you have any questions or if there's anything we can do to help, please don't hesitate to get in touch. Kind regards, The Panel Company

Posted 5 days ago

“Pleased with purchase. Efficient service.”

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Posted 2 weeks ago

Hi Jackie, Thank you so much for your kind feedback. We're glad that you're happy with our product and service. Kind regards, The Panel Company

Posted 1 week ago

“Great quality Panels, ordered for grandson bedroom, looks great, grandson very happy with them. great quality, fast delivery, would definatley recommend the panel company for all wall panels”

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Posted 2 weeks ago

Hi Lynn, Thank you so much for your wonderful review! We're thrilled to hear you're happy with the quality of the panels and that your grandson loves his new bedroom. We really appreciate your recommendation and thank you for choosing The Panel Company! Kind regards, The Panel Company

Posted 1 week ago

“Incredibly helpful and great products. Will order again!”

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Posted 2 weeks ago

Hi Michael, Thank you for your feedback. We're so glad that you're happy with our products and service. We're looking forward to serving you again in the future. Kind regards, The Panel Company

Posted 1 week ago

“Fab company to deal with, I got 10 panels and then changed my mine on the colour. Could not have been more helpful. Would definitely recommend.”

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Posted 2 weeks ago

Hi Danielle, Thank you so much for your wonderful review! We're delighted to hear you had such a positive experience with us. Thank you for your recommendation, it means a lot to our team. Kind regards, The Panel Company

Posted 1 week ago

“What a fantastic company, I originally ordered samples these were quickly dispatched. On ordering the full panels the process from start to finish was fantastic very informative and great product and quality.”

The Panel Company 5 star review on 3rd July 2026

Helpful Report

Posted 2 weeks ago

Hi, Thank you so much for your fantastic review! We're delighted to hear you had such a positive experience. Thank you for choosing The Panel Company, we really appreciate your support. Kind regards, The Panel Company

Posted 1 week ago

“Very good quality of the product, and very good customer service too Highly recommended”

Helpful Report

Posted 2 weeks ago

Hi Mihaela, Thank you so much for your kind review! We're thrilled to hear you're happy with both the quality of our products and the customer service you received. Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience. Thank you for choosing The Panel Company! Kind regards, The Panel Company

Posted 1 week ago

“Good quality product but a few areas could be improved around website and stock. - I used the calculator on the website and it said I needed 4 panels and so I ordered 4 panels but this was about 15cm too narrow. Not a big issue but was unexpected. What was sad is that the "Natural Oak" version was no longer being stocked so I couldn't order more. This wasn't clear as the product was removed entirely from the site so I spent a while thinking I was going mad and hallucinating this product 😂 - Installation guide was provided with the panel however I lost this and wanted to find the video again but this wasn't easy to find on the website. I tried clicking on similar products to view the installation guide but there was a lack of consistency across them. Eventually I did find the video but I can't remember where. This was also a similar experience with the dimenions of thickness and other metrics - Product lead time was about a month which I understand if the product was made in-house to order. However when I was trying to find another stockist of this "natural Oak" Strivo panel, I saw the brand is stocked at B&Q and therefore as it's from another supplier, my thoughts are that it would be been shorter as you are not manufacturing them yourself. Perhaps I'm wrong with my thoughts here, just my impression - Everything about the product came as described. I would have loved to know more about the acoustic frequency deadening protperties. Some competitors show a chart showing what it's good for. This would allow me to know what other products I need to buy to treat my room with. Perhaps the manfucaturer could provide this? It would also make it appear like it's more than just a "Felt/Foam" panel (obviously it's not). Would shop with the business again as their prices are competitive and their accessories are interesting and unique. Hopefully the lead time with the accessories isn't that long!”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to leave such a detailed review. We really appreciate you sharing both the positives and the areas where you feel we could improve. We're pleased to hear you're happy with the quality of the panels, found our prices competitive, and liked our range of accessories. We're sorry to hear about your experience with the panel calculator and the confusion around panels. We understand how frustrating that must have been, and we'll certainly share your feedback with our team to review both the calculator and how discontinued products are communicated. We also appreciate your comments about the installation guides and videos. Making these easier to find and ensuring consistency across our product pages is something we'll look into, as we want customers to have all the information they need throughout their project. Thank you as well for your suggestions regarding acoustic performance information. We're grateful for your honest feedback and are delighted to hear you would shop with us again. We hope we can provide you with an even better experience on your next order. Kind regards, The Panel Company

Posted 1 week ago

The Panel Company is rated 4.6 based on 6,090 reviews