The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,618 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th May 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, What a brilliant company to deal with. Due to illness my wife is no longer able to use the bath so I've now removed the bath and installed a walk in shower. Not just a new shower but a comprehensive bathroom makeover too. New gloss white plain ceiling panels meaning no more ceiling to paint. New Matte white V groove ceiling panels about to be installed up to dado height and two lovely shower panels which look wonderful. All these panels are easy to install by following the instructions. Buying in store at Huddersfield was a pleasant experience and also buying online having panels & mouldings delivered was also very easy. All the panels are in perfect condition with no damage whatsoever. The Panel Company two delivery drivers were both pleasant and extremely helpful; absolutely no problems; my wife and I can highly recommend the panel Company; we've bought three orders from them. Well done everyone at The Panel Company; it makes a refreshing change to receive this high class service.”

The Panel Company 5 star review on 28th April 2024

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for the kind words about the customer service you and your wife recieved in-store and from our delivery drivers. We appreciate the feedback and hope you're happy with the finished result! The shower looks great! Kind regards, The Panel Company

Posted 1 year ago

“Customer service and delivery good friendly driver Would use again”

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Posted 1 year ago

Hi, Thank you for sharing your experience and giving us a 5-star review! We appreciate the feedback and are thrilled that you will choose to order from us again. Kind regards, The Panel Company

Posted 1 year ago

“Delivery was on time and items received in good condition. The products exceeded my expectations and worked well for my needs. Highly recommended for anyone needing a change from tiling.”

The Panel Company 5 star review on 27th April 2024

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Posted 1 year ago

Hi Moses, Thank you for the kind words and taking the time to share this image with us. The panels look great! Kind regards, The Panel Company

Posted 1 year ago

“Don’t rely on the delivery service - in the end I drove to Bristol to pick my panels up. One of the corners had some damage, too; luckily I got around the problem.”

Helpful Report

Posted 1 year ago

Hello Greg, Thank you for taking the time to leave your review. We are very sorry to hear that the corner of the panel was damaged, we will always replace any damaged panels once this has been reported however, we are pleased to hear that you could work around this and that it didn't hold your project up. We deliver on our own fleet and aim to dispatch orders within 4-10 working days, we understand this is not as fast as a courier however, we have complete confidence that your order will be handled with the correct care. In the event that you have a delivery deadline, please don't hesitate to contact our customer services before placing the order and we will do our best to accommodate. T:01709 828339 E:info@panelcompany.co.uk Kind regards, The Panel Company

Posted 1 year ago

“The delivery took far longer than I expected but I was told it’s usually 10 days.”

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Posted 1 year ago

Hello, Thank you for taking the time to leave your review. Our goal is to always dispatch orders within 4-10 working days. We can see that your order was delivered on the 6th working day, we pride ourselves in offering a more personal delivery experience and use our own fleet of vans and drivers- this ensures that your order is handled with complete care to reduce damages and also enables us to tailor the deliver to a day that suits the customer if requested. Unfortunately, this does mean that our deliveries are not as quick as with a courier but we have complete confidence that your order will reach you safely. We are sorry we didn't meet your delivery expectations on this occasion however, if you require any future orders from us please don't hesitate to contact us and we will always try and accommodate a faster delivery where we can. Kind regards, The Panel Company.

Posted 1 year ago

“Great product at competitive price. Customer service very helpful after a problem with delivery, sorted things out very promptly.”

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Posted 1 year ago

Hi Nicholas, Thanks for the kind words about our customer service and products. We appreciate the feedback and love reading about your experience. Kind regards, The Panel Company

Posted 1 year ago

“Product was exactly what I wanted and easy to install. The order was delivered on time, and within the advised time frame. What's not to like?”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5-star review! We appreicate the kind words and feedback. Kind regards, The Panel Company

Posted 1 year ago

“Brilliant wall panels go way and beyond to help what you need”

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Posted 1 year ago

Hi, Thank you for the kind words and sharing your experience! Kind regards, The Panel Company

Posted 1 year ago

“After purchasing few samples decided on the Carrara marble,, really good choice,, has been fitted quite easily, and the edgings finish it off, really pleased with it, would recommend”

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Posted 1 year ago

Hi, Thank you for sharing your experience and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“I can only speak positively about this company & the people who work for them, very responsive with any queries & always a knowledge you! Very refreshing.”

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Posted 1 year ago

Hi Peter, Thanks for the kind words about our customer service! We're happy to help and appreciate you taking the time to share your experience. Kind regards, The Panel Company

Posted 1 year ago

“Great product, fast delivery , great service. Strongly recommend.”

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Posted 1 year ago

Hi, Thank you for the kind words and taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“Great company, quick delivery great products would definitely buy from again 😀 👍”

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Posted 1 year ago

Hi Lynsey, Thanks for the 5-star review! We appreciate the feedback and thrilled that you'd choose to order from us again. Kind regards, The Panel Company

Posted 1 year ago

“Tile panels look great and so easy to install recommend , covered old tiles so no ripping out mess !”

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Posted 1 year ago

Hi, Thank you for the 5-star review and sharing your experience! Kind regards, The Panel Company

Posted 1 year ago

“Has and the team in Bristol have always gone above and beyond to help and assist. Used them last year to redo our bathroom and their skill knowledge and support was excellent. So much so I’ve been back today to collect panels for the kitchen refurbishment. Keep up the excellent work.”

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Posted 1 year ago

Hi, Thank you for taking us on a virtual tour of your bathroom! It looks great! We appreciate the feedback and kind words about our Bristol team. Good luck with your kitchen restoration! Kind regards, The Panel Company

Posted 1 year ago

“Product is very good ,easy to fit ,and looks great the service ,delivery ,and price are very competitive.all in all a great product I highly recommend the panel company and will use them again the next time I carry out any DIY. Well done the team”

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Posted 1 year ago

Hi David, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and are thrilled that you'll choose to order from us in the future! Kind regards, The Panel Company

Posted 1 year ago

“Looked online at range to give a bit of an idea of what I wanted. Went in to Rotherham branch, fairly good selection on display. Staff really helpful in explaining what was what with different panels and showed different samples on request. Ordered items in store but didn't actually need them for a month so staff arranged to delay the delivery until I needed them. Free delivery. Delivered on time on date requested, carried into house by delivery man. All products were great, good quality and no damage. Turned out I didn't need some of the trims I'd ordered, I rang the store, who were more than happy for me to return them and receive a refund. Excellent, professional company. Would recommend and use again.”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Ordered 6 panels but later found I should have ordered 7. Ordered another and asked for it to be from the same batch. Batch number given when ordered. It wasn't until it was fitted that I realised that it was totally different in shade and colour. However, too late now. Very disappointed.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review. We are sorry that the same batch wasn't available for your recent order, due to the substantial amount of time between both orders unfortunately, we no longer held that batch however, our team will send the closest match out in these circumstances. If the panel hasn't yet been installed, if you would like to contact our customer services and we can arrange for an exchange with a different batch to see if this is a closer match for you. E: info@panelcompany.co.uk T: 01709 828339 Kind regards, The Panel Company.

Posted 1 year ago

“Great quality, really happy and great service.”

The Panel Company 5 star review on 19th April 2024

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Posted 1 year ago

Hi, Thank you for taking the time to share this image with us. Your new slat panels look great! Kind regards, The Panel Company

Posted 1 year ago

“Ordered the grey ceiling boards a few times now. Recently had a batch that were a completely different finish and sheen. They also have started being delivered without square edges resulting in extra wastage having to trim them square before install. Orders received since have been back to the original quality...”

Helpful Report

Posted 1 year ago

Hello James, Thank you for taking the time to leave your review. We appreciate all feedback both positive and negative. We are sorry to hear that you have had an issue with a recent batch of panels, rest assured this is most unusual and our quality control is of high importance to us. We are pleased to hear that you are happy with your recent panels and we will pass this feedback onto the branch that's handled your orders and we will ensure that we investigate this further. Kind regards, The Panel Company.

Posted 1 year ago

“Not fitted the boards yet, but opened to check. First class service, and informed all the way from ordering to delivery. Excellent product, would highly recommend.”

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Posted 1 year ago

Hi Gary, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,618 reviews