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The Panel Company Reviews

4.6 Rating 4,563 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 4,563 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Very good quality. 10x better than bq, price was exceptional was worried was going be low quality but was brilliant def order again
Helpful Report
Posted 7 months ago
Hi Kev, Thank you for the kind words about our panels! We appreciate the feedback. Kind regards, The Panel Company
Posted 7 months ago
Staff friendly helped when needed would use these again
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Posted 7 months ago
Hi Michelle, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 7 months ago
Great service. Excellent quality. Has totally transformed our shower. So pleased with the results.
The Panel Company 5 star review on 19th February 2025 The Panel Company 5 star review on 19th February 2025
Helpful Report
Posted 7 months ago
Hi Bernadette, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 7 months ago
Really pleased, love the panels and I’m sure the will look lovely in my En-suite. Delivered right on time. All ok.
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Posted 7 months ago
Hi Jennifer, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 7 months ago
Excellent tech info and delivery.
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Posted 7 months ago
Hi Alan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback Kind regards, The Panel Company
Posted 7 months ago
Very good quality.wall looks amazing.
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Posted 7 months ago
Hi, Thank you for the 5 star review! We appreciate the kind words! Kind regards, The Panel Company
Posted 7 months ago
Supplies are 1st class however my only useful comment would be for advice of delivery must be the PREVIOUS day or earlier and not 06:30 on the day of delivery by text because if I was still working I would have left for work by 06:00 and some times even earlier.
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to share your experience. We apologise for any inconvenience caused and value your feedback, which will be passed on to our Logistics Department. Kind regards The Panel Company
Posted 7 months ago
Good product thanks
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Posted 7 months ago
Hi Wayne, Thank you for the kind words and taking the time to share your experience. We appreciate it! Kind regards, The Panel Company
Posted 7 months ago
Bought 10 panels great product great price free delivery excellent service and quality what mote can l say apart from highly recommend The Panel Company
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Posted 7 months ago
Hi Thomas, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 7 months ago
Fantastic quality of panels. Very easy delivery service. Would recommend & use over & over again.
The Panel Company 5 star review on 18th February 2025
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Posted 7 months ago
Hi Nathan, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 7 months ago
Delivery is very poor second time I had to drive 50miles to collect myself. I want next day or even the day after that. But they say dispatched in 3-7 days. Have no communication on delivery dates. I love them but sort you delivery out.
Helpful Report
Posted 7 months ago
Hi Rob, Thank you for sharing your experience with us. The reason for our delivery timeframe is that we use our own drivers rather than relying on third-party couriers. However, we understand that this wait time may be frustrating if you want to receive your items sooner. We appreciate your kind words and continued custom, and we will ensure your feedback is shared to our Logistics Department. Kind regards, The Panel Company
Posted 7 months ago
Excellent service, will contact when I refurbish The property
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Posted 7 months ago
Hi Chris, Thank you for the kind words and sharing your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 7 months ago
Not what we wanted
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Posted 7 months ago
Hi Andy, Thank you for taking the time to share your experience with ordering samples from us. We hope you’re able to find a suitable alternative and would be more than happy to suggest other options if you contact us directly. Kind regards, The Panel Company
Posted 7 months ago
Excellent company another order already placed
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Posted 7 months ago
Hi Debbie, Thank you for the 5 star review! We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 7 months ago
This review is based on delivery -I haven't opened box yet as outside house waiting for decorator to install -it's , potentaill dangerous and no room inside to store. There should have been two men rather than one - your man could barely lift the 3 panels and bring them up the drive. I am 72 and a petite woman and couldn't help. He wasn't young either and he was very impatient almost rude with me - the job was too hard for him and you should be lookimg after your staff better. Health and Safety and Welfare at Work springs to mind.
Helpful Report
Posted 7 months ago
Hi, Thank you for taking the time to share your experience and for bringing this to our attention. We apologise that your experience fell short of the high standards of customer service we strive to deliver. Please be assured that we take this matter seriously and will promptly share your feedback with our Logistics Department for immediate review. Kind regards, The Panel Company
Posted 7 months ago
Not great I’m afraid. Delivered the wrong panels then I had to do all of the chasing to correct the error. One panel also slightly damaged but no energy to request a replacement. Quality of product overall however is excellent.
Helpful Report
Posted 7 months ago
Hi Matthew, We sincerely apologise for the damage to your replacement panel and for the inconvenience caused. Our customer service team has emailed you to offer a resolution that we hope will be most convenient for you. Kind regards, The Panel Company
Posted 7 months ago
Delivery felt a bit slow (took 9 days), £26 including delivery feels quite expensive but the product was as expected.
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Posted 7 months ago
Hi, Thank you for taking the time to share your experience. We appreciate your patience regarding the delivery and apologise that it did not meet the 4-7 day timeframe. Please be assured that we will pass your feedback on to our Logistics Department. Kind regards, The Panel Company
Posted 7 months ago
Great service and products from TPC from ordering right through to delivery. Spot on..! Wish all other companies were the same…
The Panel Company 5 star review on 18th February 2025
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Posted 7 months ago
Hi David, Thank you for the kind words and sharing this image with us. It's wonderful to see the panels in your space! Kind regards, The Panel Company
Posted 7 months ago
Still waiting for my order. Had a call to advise they were being delivered. The guy told me he would meet me outside. I came down he wasn’t there no one to be seen and my emails have been ignored.
Helpful Report
Posted 7 months ago
Hi, We sincerely apologise for the miscommunication. A member of our customer service team will call you today. Kind regards, The Panel Company
Posted 7 months ago
I’m giving the Fresno panels 10/10 for being extremely realistic in the tile effect and stunningly beautiful colours in the blue and ochre/gold spectrums (no red or green or yellow) The panel company did not deliver them along side the artic white panels and promised them the following week, it took 3 weeks for them to be finally delivered just in time as we needed them The panels are quite superb so this made up for inconsistency with the delivery The first delivery was in house driver, the second was a courier All in all a happy customer and 5 stars
The Panel Company 5 star review on 17th February 2025
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Posted 7 months ago
Hi Axon, Thank you for the kind words and taking the time to share your experience. We appreciate your patience regarding delivery. We’re so glad you’re happy with your new shower panels and thank you for sharing them with us! Kind regards, The Panel Company
Posted 7 months ago
The Panel Company is rated 4.6 based on 4,563 reviews