The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,620 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,620 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th May 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great communication with advise, panels are very solid. Only downside I ordered white end strips, the strips look grey against the white sparkle panels, didn't use them, purchased white end trims from B&Q.”

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Posted 1 year ago

Hi Mel, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and will take your comments about the end strips onboard. Kind regards, The Panel Company

Posted 1 year ago

“Great service...delivered in time and delivery drivers very helpful...panels are beautiful....can't wait ti see my bathroom completed....thank you”

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Posted 1 year ago

Hi Lee, Thank you for the kind words about our driver and service. We appreciate the feedback and hope you love your bathroom once the panels are installed! Kind regards, The Panel Company

Posted 1 year ago

“Great product, excellent delivery time frame.”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience! We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“easy ordering via online - delivery as planned - helpful pleasant delivery guy - the panels easy to fix using the bond glue and screws - feature wall in conservatory looks smart and modernised- great product at a reasonable price- recommend the panel company”

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Posted 1 year ago

Hi Janet, Thank you for the kind words and taking the time to share your experience. We hope you love your new feature wall! Kind regards, The Panel Company

Posted 1 year ago

“Really excellent price for the bathroom panels. Haven’t got them up yet but hopefully all ok. Delivery was excellent and the driver helped me up with them.”

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Posted 1 year ago

Hi Pam, Thank you for the 5-star review and kind words about our delivery driver. We hope you love the panels once they're installed! Kind regards, The Panel Company

Posted 1 year ago

“I purchased wall, ceiling and floor panels along with all the trims. Excellent service and very pleased with the finished installation.”

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Posted 1 year ago

Hi Chris, Thank you for the kind words and sharing your experience ordering from us. Kind regards, The Panel Company

Posted 1 year ago

“Sent a pack of the wrong panels and the instructions are as poor as instructions come. Have to be careful screwing stuff into them as they can crack. Good idea and look great just not convinced they will remain water tight for a long time but may be down to lack of experience as first time fitting them hence why a good set of clear instructions accounting for all wall types and shapes would have helped. The company have agreed to swap panels so no issues with ordering from here.”

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Posted 1 year ago

Hello Dan, Thank you for taking the time to leave your review. We are sorry that the wrong panels were delivered but we are happy to hear that our customer service team have dealt with this quickly for you and arranged an exchange. Rest assured all of our shower and wall panels are 100% waterproof and are suitable for long term use in bathrooms. Please don't hesitate to contact us if you need any further assistance when fitting the panels and our customer service team will be happy to help. Kind regards, The Panel Company.

Posted 1 year ago

“My initial order for 6 packs of mosaic panels was not available however on contacting Keith after a delay in our delivery i was offerd the same panels but in the larger size, these were delivered first thing on Tuesday morning by 2 pleasant delivery Guys, My wife was at home to take delivery and they put the large panels exactly where she wanted them,without any fuss. Now my go to place for flooring and panels, Thanks Guys.”

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Posted 1 year ago

Hi Brian, Thank you for the kind words and sharing your experience. We appreciate the feedback about our driver and are happy to hear that you will order from us again in the future! Kind regards, The Panel Company

Posted 1 year ago

“Delivery took s few days longer than expected but the panels are lovely and I’m thrilled with the end result. Highly recommend.”

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Posted 1 year ago

Hi Nikki, Thank you for taking the time to share your experience. We appreciate the feedback and are happy to hear that you love the finished result of your panels! Kind regards, The Panel Company

Posted 1 year ago

“Guys at the Panel company were great. You can have a product, but nothing beats great customer service. Brilliant”

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Posted 1 year ago

Hi Shana, Thank you for the kind words about our customer service and taking the time to share your experience. Kind regards, The Panel Company

Posted 1 year ago

“Panels were delayed to begin with and I emailed to check where they were. Was told they’d be delivered Friday so arranged for them to be fitted on the Saturday. Got a text Thursday evening with the time slot. Then had a text Friday morning to say the delivery had been cancelled. Called to find out why and they weren’t sure the first woman I spoke to was lovely and said she’d get it sorted. The second woman called and was very sharp saying they’d been damaged so couldn’t be delivered and were now out of stock so unsure when I’d get them. In the end I just had a refund. If the First Lady was my only communication with the company then it would have been fine as she was apologetic and helpful”

Helpful Report

Posted 1 year ago

Hello, We are deeply sorry for your experience and thank you for bringing this to our attention. We are so sorry to hear that the delivery was cancelled and we appreciate your honest feedback regarding both members of staff that you spoke with. On this occasion we regret that we were unable to fulfil your order and we will investigate this further with the branch that handled your order. Please accept our sincere apologies once again for the inconvenience this may have caused you. Kind regards, The Panel Company.

Posted 1 year ago

“Customer service brilliant, price you pay for the quality of the slats which looks amazing on the walls. The delivery was prompt and the driver was pleasant. Thankyou”

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Posted 1 year ago

Hi Tracey, Thank you for the kind words and taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Looks lovely and will be so easy to care for. I chose reddy brown wall panel as feature wall but with light marble around for my small bathroom which now seems bigger. My good installer has used this company a few times so he is happy with product”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience and bathroom choice with us! We hope you love the finished look. Kind regards, The Panel Company

Posted 1 year ago

“Ordered shower panels and trims. Absolutely excellent products, easy to fit and great value for the money, they look great! Company easy to deal with via website. Had no problems or returns, delivery as quoted.”

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Posted 1 year ago

Hi Barry, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 1 year ago

“Delivery bang on time. One panel has a small puncture but was in the cut off area so didn’t cause any issues.”

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Posted 1 year ago

“Lovely panels😍”

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Posted 1 year ago

Hi, Thank you for the feedback and 5-star review! Kind regards, The Panel Company

Posted 1 year ago

“great customer service and delivery cheaper than B and Q”

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Posted 1 year ago

Hi Sophia, Thank you for the 5-star review and taking the time to share your experience! Kind regards, The Panel Company

Posted 1 year ago

“Very easy to order online. It suggests all the things required for the job you're are doing including trims and the type of adhesive required. Delivered on the expected date. Good communication. There was a slight damage to one of the panels, however didn't impact the job. You will need jigsaw to cut panels. Really difficult to cut with a saw or Stanley blade.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Good product at reasonable price. Driver delivered in good order with no damage.”

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Posted 1 year ago

Hi, Thank you for leaving us a 5-star review and sharing your experience with us! Kind regards, The Panel Company

Posted 1 year ago

“Good quality product and speedy delivery . Good price”

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Posted 1 year ago

Hi, Thank you for the kind words and taking the time to share your experience with us. Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,620 reviews