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The Panel Company Reviews

4.6 Rating 5,840 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,840 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Shower panels and accessories arrived on time as promised. Well protected and packaged Panels all installed and look terrific Would recommend
Helpful Report
Posted 8 months ago
Hi, Thank you for the 5 star review! We appreciate the kind words about our panels and service. Kind regards, The Panel Company
Posted 8 months ago
VERY HAPPY WITH THIS PRODUCT Delivery date was not told to us until the morning of delivery which was a bit of a pain as we had another appointment already for that time , Delivery driver kindy left the package in a safe dry place as we where not in. Panels where nicely packed and where straight and unwarpped very nice , We had to cut them down to size which was easy using a circular saw with a mdf blade in it which made a nice cut. Look good now we have got 4 panels up on the wall using plaster board screws.
Helpful Report
Posted 8 months ago
Hi Nigel, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback and sincerely apologise for any inconvenience caused by delivery. You should have recieved a text message with an hour time slot the day before delivery. Kind regards, The Panel Company
Posted 8 months ago
Very good on price, not too keen with the shade the white comes as, more like a pale grey, but still looked nice
The Panel Company 4 star review on 6th September 2025
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Posted 8 months ago
Hi, Thank you for taking the time to review your experience and sharing images of your new bathroom! We appreciate the product feedback. Kind regards, The Panel Company
Posted 8 months ago
Have not received goods yet!
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Posted 8 months ago
Hi Carole, Thank you for making contact with us. All orders are dispatched within 7 working days and we deliver using our own fleet to ensure your order is handled with care. After looking into this I can see we are still within that time frame and rest assured your order is a priority to us. I will request that our customer service team contact you with a confirmed delivery date. Kind regards, The Panel Company.
Posted 8 months ago
Purchased strivo premium panels and lume light set. Great quality for the price and lights easy to fit. Definitely order from here again.
The Panel Company 5 star review on 6th September 2025 The Panel Company 5 star review on 6th September 2025
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Posted 8 months ago
Hi Stephen, Thank you for sharing your new slat panels with us! We appreciate the kind words and feedback. Kind regards, The Panel Company
Posted 8 months ago
Excellent efficient and reliable service. Really good touch on the delivery being able to track the vehicle. From order to delivery it was excellent.
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Posted 8 months ago
Hi Darren, Thank you for the 5 star review! We appreciate the kind words and feedback about our service. Kind regards, The Panel Company
Posted 8 months ago
Excellent service, will definitely be ordering again.
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Posted 8 months ago
Hi Mr Garlick, Thank you for the 5 star review! We're thrilled that you would choose to order from us again. Kind regards, The Panel Company
Posted 8 months ago
We’re absolutely delighted with the panels we chose for our garden room – they’ve transformed both the acoustics and the overall feel of the space. Instead of using adhesive, we opted for black plasterboard screws and plugs, which provided a really strong and secure fixing (though I’d recommend wearing gloves to avoid splinters!). The panels arrived well-packaged and delivery was smooth, with the items brought directly into our house. Overall, a fantastic experience, and we’ll definitely be returning to this company for future room upgrades.
The Panel Company 5 star review on 6th September 2025 The Panel Company 5 star review on 6th September 2025
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Posted 8 months ago
Hi, Thank you for taking the time to share your experience and sharing images of your new slat panels. We're delighted that you're happy with your panels and would choose to order from us again! Kind regards, The Panel Company
Posted 8 months ago
Superb service, great prices quick delivery, we ordered over 70 panels and the guy carried them in and placed them where we wanted them. Did offer to help but he was a star did them himself, probably scared I would drop them which was very astute of him. We even went back for more, they look so good in place we have done more rooms
The Panel Company 5 star review on 6th September 2025 The Panel Company 5 star review on 6th September 2025 The Panel Company 5 star review on 6th September 2025
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Posted 8 months ago
Hi Anthony, Thank you for taking the time to review your experience! We appreciate the kind feedback and are thrilled that you were happy with our service. Kind regards, The Panel Company
Posted 8 months ago
I just loved it. They transformed my living room completely. Amazing service. Easy to install. I'd strongly recommend.
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Posted 8 months ago
Hi, Thank you for the 5 star review! We appreciate the kind words about our service. Kind regards, The Panel Company
Posted 8 months ago
Panels arrived on time and the two hour time slot for delivery was handy…easy to cut and install time will tell how durable they are…overall very happy
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Posted 8 months ago
Hi David, Thank you for the 5 star review! We appreciate the feedback on our service. Kind regards, The Panel Company
Posted 8 months ago
Great delivery service. Delivery time was a bit to long, but tracking was top notch. Panels as expected
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Posted 8 months ago
Hi Simon, Thank you for taking the time to share your experience. We appreciate the feedback on our service. Kind regards, The Panel Company
Posted 8 months ago
Have ordered from the panel company twice and no issues both times. Good product and fast delivery. Would recommend.
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Posted 8 months ago
Hi Hasan, Thank you for taking the time to share your experience. We appreciate the kind words about our service and are delighted that you choose to order from us again! Kind regards, The Panel Company
Posted 8 months ago
The panel are absolutely amazing the only problem is external and internal corner are too big they should be adapted to size into a small corner is almost impossible to fit in.
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Posted 8 months ago
Hi Emil, Thank you for taking the time to share your experience. We appreciate the product feedback. Kind regards, The Panel Company
Posted 8 months ago
Quick delivery good quality and price
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Posted 8 months ago
Hi Stephen, Thank you for the 5 star review! We appreciate the feedback on our panels and delivery. Kind regards, The Panel Company
Posted 8 months ago
Original order was delayed without any communication until I made contact. When it was finally delivered the adhesive was missing again without any communication or apology. I got a refund after pointing out the event later delivery would mean we were unable to continue already delayed work. Once we were actually able to start work on our now much delayed bathroom the finish on the trimming came straight off. Yet again more delays until we finally got some replacement trims. I would definitely not use this company again. Communication and customer service stinks.
Helpful Report
Posted 8 months ago
Hello Lindsey, Thank you for taking the time to share your experience with us and we are so truly sorry to hear that this was negative. Our customer satisfaction is of high importance to us and rest assured we take your comments seriously. We will investigate and pass feedback on to the relevant branch so this does not happen again. Our customer service team will be in contact with you directly and please accept our sincere apologies. Kind regards, The Panel Company.
Posted 8 months ago
It’s the best panelling by far that we’ve looked at
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Posted 8 months ago
Hi Sandra, Thank you for the 5 star review! We appreciate the kind words about our panels! Kind regards, The Panel Company
Posted 8 months ago
Excellent company panels look great ,arrived when they said and good customer service, hope to buy more in the future
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Posted 8 months ago
Hi Andrew, Thank you for the feedback on our panels and customer service! We appreciate it. Kind regards, The Panel Company
Posted 8 months ago
Great service, excellent quality, fast delivery
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Posted 8 months ago
Hi Lukasz, We appreciate the kind words about our service! Thank you for the 5 star review! Kind regards, The Panel Company
Posted 8 months ago
Good Communication if you have any issues is excellent, the customer service team are excellent Not so good Delivery date commitments and communication, delivery lead times are vague. You get told your delivery has been assigned to a depot and then you just have to wait for an unconfirmed amount of days for shipping confirmation so don't plan your projects around the 2-7 days lead time. And if you're ordering ceiling panels only order them in multiples of 4, that's the pack size from the supplier. Outside of the multiples of 4 are unpacked and badly packed & shipped which causes marks and damage.
Helpful Report
Posted 8 months ago
Hi Benjamin, Thank you for taking the time to share your experience with us. We appreciate your kind words about our customer service. We're sorry to hear that you were disappointed with the delivery service. As we operate our own fleet of vans, dispatch can take up to seven days, which is why we recommend that customers wait until their items have arrived before scheduling any fitters. Please be assured that your feedback regarding the packaging will be passed on to the relevant team, as we are always looking for ways to improve our service. Kind regards, The Panel Company
Posted 8 months ago
The Panel Company is rated 4.6 based on 5,840 reviews