The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,618 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 8th May 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery Friendly customer service team if you need to use them always responded within 8 working hours and helpful. Panels slot together great and looks smart for once finished. To note: doorstep only delivery so make sure you have two people in on delivery date.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to share your experience. We appreicate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Just want to thank the panel company for these quality herringbone panels excellent service. Thanks karl”

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Posted 1 year ago

Hello Karl, Thank you for taking the time to leave your five star-review. We have to agree the Herringbone panels look fantastic! We truly appreciate your kind words. Kind regards, The Panel Company.

Posted 1 year ago

Hi Karl, Thank you for the kind words and giving us a 5-star review. We hope you love your panels even more once they're installed! Kind regards, The Panel Company

Posted 1 year ago

“We ordered 9 wallboards and when they were delivered which we paid extra for, they only sent 1 person to deliver them. The driver expected me to help him to unload and move the boards because each board was too heavy for 1 person to lift. This was not possible as I have heart failure. This cost us an over 2 day delay in our building work. If we had been told we needed someone to lift the boards we could have arranged to get someone.”

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Posted 1 year ago

Hello Mark, Thank you from bringing this to our attention and we are so sorry that your experience has been negative. The delivery was handled by our supplier and rest assured we will be passing your feedback on to them as this is not the low level of service we provide. We can see a refund has been issued for the delivery and please accept our sincere apologies once again for the inconvenience this has caused you. Kind regards, The Panel Company.

Posted 1 year ago

“Unfortunately my order was lost and so my order for shutters was then delayed. Gave three stars as once I contacted them, they did turn it around”

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Posted 1 year ago

Hello, We are so sorry to hear that your order was delayed however, we are please our customer service team have reacted quickly to this issue and that your delivery is now confirmed. If you need any further assistance, please don't hesitate to contact us. Kind regards, The Panel Company.

Posted 1 year ago

“This is the second time we've ordered bathroom panels from the panel company now. A great range and really good prices (and good sales!). And a very personal touch when the panel we'd ordered had to be changed due to a manufacturing error. The team couldn't have been more helpful! Always recommend to friends”

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Posted 1 year ago

Hi Ellie, Thanks for sharing this review! We loved hearing about your experience and appreciate the feedback about our customer service. Thank you for reccomending us! Kind regards, The Panel Company

Posted 1 year ago

“Fantastic service, updates are sent regarding delivery. Quality items at good prices. Even received phone call with delivery times. There customer services are also excellent having to call for advice prior to ordering. Would definitely recommend! Photos are not of complete bathroom still working on it”

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Posted 1 year ago

Hi Roz, Thank you for the kind words and sharing your experience. We appreciate the feedback about our customer service and hope you love your bathroom once the panels are installed! Kind regards, The Panel Company

Posted 1 year ago

“Good quality and efficient delivery. I placed an order and before delivery day I realized I am missing some other parts. I rang to customer service and they managed to add the item to my order to be delivered on next day.”

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Posted 1 year ago

Hi Anete, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 1 year ago

“Fantastic,thankyou created a wet room for my mam, great service from the panel company 👏”

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Posted 1 year ago

Hi Shaun, Thank you for the kind words and sharing this with us. We're thrilled that you are are both happy with the finished result! Kind regards, The Panel Company

Posted 1 year ago

“Quick delivery exellant value”

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Posted 1 year ago

Hi, Thank you for taking the time to share your experience. We appreciate the feedback! Kind regards The Panel Company

Posted 1 year ago

“Very Happy with my New sparkly grey panels, customer service is excellent, very good price, delivery man was very helpful, would highly recommend”

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Posted 1 year ago

Hello Sarah, Thank you for taking the time to leave us a five-star review. We are thrilled to hear of your positive experience! Kind regards, The Panel Company.

Posted 1 year ago

“Great advice and prompt assistance from Tyler, delivery a breeze, very impressed!”

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Posted 1 year ago

Hello, Thank you for taking the time to leave your review and for your kind words about Tyler! We will pass your fantastic feedback onto him. Kind regards, The Panel Company.

Posted 1 year ago

“From ordering to delivery very organised couldn’t fault and quality of the panels were excellent”

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Posted 1 year ago

Hello Robert, Thank you for your five star review! We truly appreciate your feedback. Kind regards, The Panel Company.

Posted 1 year ago

“Despite giving full delivery instructions over the phone and my mobile phone number for the courier as the panels needed to go to my back of the house entrance for storage in the garage, they got dumped on the gravel in my front garden!!! This was a nightmare as I was unable to carry due to the huge size of 2.4 metres each panel! I phoned customer care to ask why I had no phone call as requested. I was told they phoned a landline number which when I checked the number they had on the system, was where I lived 18 months ago! I assume that the debit card gives the phone number of where the card was first registered to. How pointless is that. What was the point of me giving special instructions and specifically giving my mobile number…. why would anyone be called on a land line anyway???? No support was given to me in anyway going forward. Being a lone female of 70, I had to phone a local handyman to come over to carry them all around to the next road where the garage is situated and pay him £20 for his call out time. I was not impressed !!!”

Helpful Report

Posted 1 year ago

Hello Kathy, Thank you for bringing this to our attention and we are sorry that your experience with your delivery wasn't positive. We are normally known for our great attention to detail and for providing a great experience both with our customer service and deliveries - we are sorry that we missed the mark on this occasion. We will speak with the branch concerned so improvements are made and please accept our sincere apologies. We will arrange for the customer service team to message you directly. Kind regards, The Panel Company.

Posted 1 year ago

“My experience with this company is very positive I placed an order for acoustic panels and received them on time also price was great I would certainly use this company again based on my experience”

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Posted 1 year ago

Hello Paul, Thank you for taking the time to leave us a five-star review. Feedback like this means the world to our team! Kind regards, The Panel Company.

Posted 1 year ago

“Very easy ordering system and delivery was within a few days. Very good quality and very happy with the panels supplied.”

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Posted 1 year ago

Hi Nicola, Thank you for taking the time to share your experience! We're thrilled that you're happy with our service and your order. Kind regards, The Panel Company

Posted 1 year ago

“Speedy delivery, quality product and reasonably priced”

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Posted 1 year ago

Hi Joan, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Excellent service good quality panels and amazing prices”

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Posted 1 year ago

Hi Kevin, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Good efficient service and high quality goods.”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 1 year ago

“Fast delivery, great communication with advise, panels are very solid. Only downside I ordered white end strips, the strips look grey against the white sparkle panels, didn't use them, purchased white end trims from B&Q.”

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Posted 1 year ago

Hi Mel, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback and will take your comments about the end strips onboard. Kind regards, The Panel Company

Posted 1 year ago

“Great service...delivered in time and delivery drivers very helpful...panels are beautiful....can't wait ti see my bathroom completed....thank you”

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Posted 1 year ago

Hi Lee, Thank you for the kind words about our driver and service. We appreciate the feedback and hope you love your bathroom once the panels are installed! Kind regards, The Panel Company

Posted 1 year ago

The Panel Company is rated 4.6 based on 3,618 reviews