The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,325 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,325 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 3rd September 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seen these panels in b and q at 90 each came on line and seen these guys at less than half the price and much better quality I'll be ordering more delivery was spot on rang an HR before he got to mine to”

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Posted 2 months ago

Hi Adam, Thank you for the 5 star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Great to do business with the panel company. Won't be going to Bristol in person again because of the low emmission zones but otherwise very happy with the product and the service”

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Posted 2 months ago

Hi Graham, Thank you for taking the time to share your experience. We appreciate the kind words about our panels and customer service! Kind regards, The Panel Company

Posted 2 months ago

“I have had 2 orders recently. There was no issue with the first one, but the second one had been delivered on the 9th day from the order. It should have been within 5-7 days. I have not been notified of the delay. I called the company on the 6th day for an update, I was told it's coming on the next day at 1.30pm. I was at home and waiting. However, I had not received any message of the delivery or of the delay. I called the company again, and then I was told the van broken down and my delivery is coming on the Saturday only. I was very disappointed. I don't understand how the company can not let the customers know of the delay. I think it's not acceptable.”

Helpful Report

Posted 2 months ago

Hi Katalin, We sincerely apologise for the delay, as we aim to dispatch all orders within 4–7 working days. We completely understand your frustration regarding the miscommunication and will ensure your feedback is passed on to our customer service team for immediate review. We're always looking for ways to improve our service, and your comments are invaluable in helping us do so. Kind regards, The Panel Company

Posted 2 months ago

“Prompt delivery courier was very polite and helpful love it in my new media wall”

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Posted 2 months ago

Hi, Thank you for giving your experience 5 stars! We appreciate the kind words about our customer service and panels. Kind regards, The Panel Company

Posted 2 months ago

“Lovely panelling easy to fix on wall looks great. Well worth a go even for novice DIY ers ...”

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Posted 2 months ago

Hi Beverley, Thank you for sharing your experience. We're thrilled that you're happy with your new panels! Kind regards, The Panel Company

Posted 2 months ago

“Very helpful staff, good quality but marked a 4 star as delivery took a few days longer than I was told”

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Posted 2 months ago

Hi Benton, Thank you for taking the time to share your experience. We appreciate your patience and kind words. Kind regards, The Panel Company

Posted 2 months ago

“Great company great price for wall panels Super fast delivery Overall happy with purchase”

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Posted 2 months ago

Hi Gaynor, Thank you for the kind words about our customer service and panels! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Excellent product, excellent price, excellent delivery service, really impressed with this company and will definitely buy from them again. Keep up the good work guys.”

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Posted 2 months ago

Hi David, Thank you for the 5 star review! We're thrilled that you are happy with your panels and would order from us again. Kind regards, The Panel Company

Posted 2 months ago

“Delivery was good, communication was good. I don’t like the product looks cheap hard to cut without it splitting.”

Helpful Report

Posted 2 months ago

Hi, Thank you for the kind words about our customer service. We're sorry to hear that you were dissapointed by your order and will ensure that your feedback is communicated to the relevant department. Kind regards, The Panel Company

Posted 2 months ago

“Excellent service. Rang to ask about delivery and they were so helpful. Beautiful panelling, our fitted was so impressed he wanted details so to use on future jobs.”

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Posted 2 months ago

Hi Tracy. Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Delivered on time, good customer service”

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Posted 2 months ago

Hi, Thank you for the kind words and giving your experience 5 stars! Kind regards, The Panel Company

Posted 2 months ago

“Great product, fair price, delivered when expected”

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Posted 2 months ago

Hi Andy, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“The sound boards we ordered exceeded our expectation. Absolutely brilliant product photos do not do them justice. They arrived well packaged and on time and were great value. Not much more to add !”

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Posted 2 months ago

Hi James, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Lovely panels very good quality easy to put up only thing I would say hard to cut would be great if came to size”

The Panel Company 5 star review on 28th June 2025

Helpful Report

Posted 2 months ago

Hi Louise, Thank you for your valuable feedback and kind words. We appreciate your time and insight. Kind regards, The Panel Company

Posted 2 months ago

“Such good quality panels and at very reasonable prices. The Panel company kept me updated with the progress of the order from start to finish, highly recommended”

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Posted 2 months ago

Hi, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“Went to Crayford branch bought panels excellent service throughout”

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Posted 2 months ago

Thank you for sharing your experience! We appreciate the kind words about our customer service. Kind regards, The Panel Company

Posted 2 months ago

“Panels are okay, but as a bathroom fitter you can’t depend on them to tell you when the panels will arrive, 4-7 working days is ver vague.”

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Posted 2 months ago

Hi Robert, Thank you for taking the time to share your experience and feedback. Our orders typically take 4–7 days to be dispatched and customers are sent a text message the day before delivery with a one-hour time slot. This is because we use our own fleet of vans, rather than relying on a third-party courier. Kind regards, The Panel Company

Posted 2 months ago

“Great product, easy to use and looks great”

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Posted 2 months ago

Hi Sarah, Thank you for sharing your experience! We appreciate the kind words about our panels. Kind regards, The Panel Company

Posted 2 months ago

“WE PURCHASED THE STRIVO PREMIUM GREY OAK ACUSTIC BOARDS AND LIGHTING FOR OUR BEDROOM MAKE OVER. HAVING FITTED LIGHT OAK PANELS IN OUR LOUNGE. THESE BOARDS A OF REALLY GOOD QUALITY, LOOK AMAZING AND TRANSFORM A ROOM. THE STAFF AT THE ROTHERHAM AND THURNSCO BRANCHES WERE SO VERY HELPFUL. CANT RECOMMEND THEM TOO HIGHLY.”

The Panel Company 5 star review on 26th June 2025

Helpful Report

Posted 2 months ago

Hi, Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

“Good service and product”

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Posted 2 months ago

Hi Mike, Thank you for the 5 star review! We're grateful for the feedback. Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 4,325 reviews