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The Panel Company Reviews

4.6 Rating 5,211 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,211 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Been really great working with the Bristol team on sorting out some issues, none of which was their fault, but they were very helpful and we've hopefully got it all sorted now. The delivery driver was great, very friendly and helpful too, and I think my daughters made his day by giving him a homemade chocolate crispy!
Helpful Report
Posted 2 years ago
Hi Simon - It's wonderful to hear that you had a positive experience with the Bristol team and that they were able to help you resolve the issues you were facing. Furthermore, it's heartwarming to know that the delivery driver was friendly and helpful, and that your daughters were able to brighten his day by giving him a homemade chocolate crispy! Thank you for sharing your experience, and if there is anything else we can help you with please do not hesitate getting in touch with us. The Panel Company
Posted 2 years ago
Further to my previous review, the company got straight in touch to explain that my order had gone missing between IT systems. They were very apologetic and have fast tracked delivery for tomorrow- all good in the end, thank you very much
Helpful Report
Posted 2 years ago
Hi - Thank you for leaving another review with regards to your previous 1 star review, once again we apologise about this, and we are glad that we could rectify this swiftly and to your satisfaction, The Panel Company
Posted 2 years ago
2 weeks later, I still haven't received my order
Helpful Report
Posted 2 years ago
Hi - I do apologise about the delay in getting your order to you. I have since contacted the depot where this order is coming out from and someone will be in touch with you very shortly. If you want to get in touch with the depot please use the following contact details > E: bristol@panelcompany.co.uk T: 0117 244 1999 The Panel Company
Posted 2 years ago
Fantastic product, great service, great prices. Always resisted using the plastic wall cladding as usually a gloss finish and I wanted wood effect. This is a realistic wood grain effect and a matt finish. Simple to install, highly recommended
Helpful Report
Posted 2 years ago
Hi David - Thank you for taking the time to write such a positive review! We're delighted to hear that you're happy with the product you purchased, as well as our service and prices. We're glad that we were able to provide you with the wood effect cladding that you were looking for and that the installation process was hassle free for you. We appreciate your recommendation and are thrilled to have exceeded your expectations. Thanks again for your support, and please don't hesitate to reach out if you need anything in the future. The Panel Company
Posted 2 years ago
Excellent product fast friendly delivery top notch very recommendable thanks guys
Helpful Report
Posted 2 years ago
Hi Frank - Thank you for taking the time to leave such a positive review! We're thrilled to hear that you're happy with our product and the delivery experience you received. It's always our goal to provide excellent service to our customers, and we're glad to see that we've met your expectations. We appreciate your recommendation and look forward to serving you again in the future. The Panel Company
Posted 2 years ago
Very happy with my product, the panels are beautiful Excellent customer service Super fast delivery
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Posted 2 years ago
Excellent panels, good value and excellent service from delivery staff
Helpful Report
Posted 2 years ago
My order came when scheduled but unfortunately there was a mix up at the warehouse for which panel type I’d ordered, rang company to explain and this was put right the next day, excellent service would recommend
Helpful Report
Posted 2 years ago
Hi Pete - Thank you for taking the time to write this review! We apologise for the mix up at our warehouse that caused your order to be incorrect, but we are pleased to hear that we were able to resolve the issue quickly and to your satisfaction. At our company, we always strive to provide excellent service to our customers, and we appreciate your understanding and patience in this matter. We are grateful for your recommendation and hope to have the opportunity to serve you again in the future. Thank you for your business! The Panel Company
Posted 2 years ago
Order arrived with a bit of damage to one corner but replacement arrived in good order in the same week.
Helpful Report
Posted 2 years ago
Hi - Thank you for your review and for letting us know about the damage to your order. We apologise for any inconvenience caused and are glad to hear that we were able to send you a replacement promptly. At our company, we always aim to provide high-quality products and services to our customers, and we take any issues with orders very seriously. We appreciate your patience and understanding in this matter, and we hope that you are now completely satisfied with your order. If you have any further concerns, please do not hesitate to contact us. Thank you for your business! The Panel Company
Posted 2 years ago
The panel company in Rotherham I would 100% recommend. Nick always goes above and beyond.
Helpful Report
Posted 2 years ago
Hi Matt - Thank you for taking the time to write this review and for recommending The Panel Company in Rotherham! We are thrilled to hear that Nick provided exceptional service and went above and beyond your expectations. At our company, we always aim to exceed our customers' expectations, and we are delighted that we were able to achieve this with your experience. We appreciate your business and your recommendation, and we look forward to serving you again in the future. The Panel Company
Posted 2 years ago
Great prices and the delivery man was so kind and helpful. I would gladly use this company again and highly recommend
Helpful Report
Posted 2 years ago
Hi Nikki - Thank you for your review! We are delighted to hear that you were pleased with our prices and that our delivery man provided excellent service. We strive to ensure that our customers have a seamless and pleasant experience with our company, from start to finish. We appreciate your recommendation and are grateful for your business. We look forward to serving you again soon! The Panel Company
Posted 2 years ago
Great service all round fast delivery
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our company and that our fast delivery service met your expectations. At our company, we always aim to provide the best possible service to our customers, and we are happy to hear that we were able to achieve this with your order. The Panel Company
Posted 2 years ago
Excellent price, ordered and delivered in 5 days, can't ask for more, very pleased
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to write this review! We are delighted to hear that you are satisfied with your purchase and that the delivery process was efficient. At our company, we strive to provide quality products and excellent customer service, and we are glad to have met your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. The Panel Company
Posted 2 years ago
Delivery between 5-10 working days, ordered 9th March and still not delivered!!
Helpful Report
Posted 2 years ago
Hi - I do apologise that you still have not received your order, I have sent an email to the depot where this order is coming out from and someone will be in touch with you shortly. The Panel Company
Posted 2 years ago
Excellent product, looks beautiful and easy to use. Delivered on time with courteous driver. What more can you want!
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to share your positive experience with our product and delivery service. We are thrilled to hear that you found the product to be beautiful and easy to use, and that the delivery was prompt and courteous. Customer satisfaction is our top priority, and we are grateful for your kind words. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for choosing our product! The Panel Company
Posted 2 years ago
Excellent product and company, service and delivery as promised, very competitive price. Highly recommend
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our product and company. We take great pride in delivering excellent service and ensuring that our customers receive their orders as promised. We appreciate your recommendation and hope to continue to exceed your expectations in the future. Please do not hesitate to contact us if you have any further needs or questions. Thank you again for choosing our company! The Panel Company
Posted 2 years ago
The panel boards I bought a few weeks ago have now been installed & I am more than pleased. Two years ago I have very similar boards installed in my downstairs shower room & wanted the same in my upstairs shower room. Unfortunately they were unobtainable locally & an internet search gave me The Panel Company. The facility to a swatch clinched it!
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to share your positive experience with The Panel Company. We're thrilled to hear that you're more than pleased with the panel boards you purchased from us. We take pride in providing our customers with a wide range of high-quality products and we're glad to know that we met your expectations. Thank you for choosing The Panel Company, and please don't hesitate to reach out to us if you have any further questions or concerns. The Panel Company
Posted 2 years ago
Fantastic company to deal with, great customer service, and brilliant quality products, have bought panels from elsewhere ,but don’t come close to the quality of the panel company’s quality panels, the panels look amazing in our bathroom ad will be recommending this company to our friends and family. Honestly you might save a few pennies elsewhere but you will see the difference and our fitter says that the quality of the panel company’s meant they were easier to fit with less waste and damage , delivery was excellent the driver professional and friendly and carried the panels in to the house , all items were well packaged and arrived intact. Well done guys and keep up the good work
Helpful Report
Posted 2 years ago
Hi Stu - Thank you so much for taking the time to leave such a positive review of our company. We are thrilled to hear that you are satisfied with the quality of our panels, as well as our customer service and delivery. We take pride in providing our customers with the best possible experience from start to finish, and we are glad that we were able to exceed your expectations. It's fantastic to hear that our panels look amazing in your bathroom, and that you will be recommending us to your friends and family. We appreciate your loyalty and support, and we are confident that they will be just as pleased with our products and services as you are. Thank you for choosing our company for your panel needs, and for trusting us to deliver high-quality products and excellent service. We look forward to serving you again in the future. The Panel Company
Posted 2 years ago
Great sale price for us, Delivery was great considering were it had to come from, got here at the time and date expected. Hoping that the local recycling tip will except the off cuts
Helpful Report
Posted 2 years ago
Hi - Thank you for your review and feedback! We're thrilled to hear that you were able to take advantage of our great sale price and that the delivery arrived on time and as expected, even though it had to come from a distance. We understand that off cuts can be a concern for some customers, unfortunately PVC panels can not be recycled, as they are more a long life plastic that isn't throw away after one use, as they last for many years to come. However many customers do use their cut offs for other projects around the home, in particular for creating basin splash backs etc. We appreciate your business and value your feedback. If you have any further needs or questions in the future, please don't hesitate to reach out to us. We would be more than happy to assist you with any further requests. Thank you again for your review, and we hope to serve you again soon! The Panel Company
Posted 2 years ago
Delivered on time, a good product at a good price and staff were very helpful
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Posted 2 years ago
Hi John - Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our company and that you were satisfied with the product, price, and customer service you received. At our company, we always strive to provide excellent service and support to our customers, and we're glad to hear that our staff was able to assist you and answer any questions you may have had. We appreciate your business and value your feedback. If you have any further needs or questions in the future, please don't hesitate to reach out to us. We would be more than happy to assist you with any further requests. Thanks again for your review, and we hope to serve you again soon! The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,211 reviews