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The Panel Company Reviews

4.6 Rating 6,566 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,566 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Brilliant product Easy to install.cut with a fine tooth down cut jigsaw with a straight edge clamped to produce a perfect straight edge Measure more than twice and cut once for ie socket cut outs, I used a dewalt multi tool with fine blade, finished off with a very light sand of the cuts. Installed some leds to the tv which gives off a great glow to the panels . Def recommend the panel company , great communications from pre and post delivery”
The Panel Company 5 star review on 18th October 2024
Helpful Report
Posted 1 year ago
Hi Jim, Thank you for the 5-star review and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 1 year ago
“So impressed with this company. We visited their Bristol site where staff were really helpful and answered our many questions. They explained that they did not have stocks of panels we wanted but could obtain from other sites however it would delay delivery for 2 weeks. They kept in touch regularly by email and advised that we would get a text from the delivery company the day before advising of time of delivery. Delivered as expected by helpful driver. We haven't unpacked the panels yet but the labels are all correct. I'm really looking forward to getting these panels up in our bathroom to have the professional finish I've wanted for so long. Would highly recommend The Panel Company and will use them again should we need panels for another room.”
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Posted 1 year ago
Hi Heather Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service! Kind regards, The Panel Company
Posted 1 year ago
“Fantastic value and reasonable delivery timescales. Biggest disappointment was the poor contact information in that I had to phone twice to find out when delivery was actually going to happen. When planning things with tradespeople that is not ideal!”
Helpful Report
Posted 1 year ago
Hi Steve, Thank you for bringing this to our attention. We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide to all our customers. We have sent you an email for more information so your feedback can be communicated to the Branch Manager. Kind regards, The Panel Company
Posted 1 year ago
“Very pleasant and helpful with good customer service as checking with me when they intend to delivery of the items suits me and is convenient The products where really good quality finish to them and that was the ash white ceiling panels They only recommendation i would say is that the panels could of come with a bit more protection”
Helpful Report
Posted 1 year ago
Hi Gareth, Thank you for the kind words and for sharing your experience. We appreciate your feedback and will ensure it's shared with our Dispatch team. Kind regards, The Panel Company
Posted 1 year ago
“Very good company, the whole process from ordering to delivery was very smooth, staff very helpful.”
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Posted 1 year ago
Hi Mark, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
“good selection and service”
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Posted 1 year ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Excellent service - fast delivery and item well-packed. I did not order panels this time but would browse again.”
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Posted 1 year ago
Hi Patricia, Thank you for taking the time to share your experience and giving it 5 stars! We appreciate your feedback. Kind regards, The Panel Company
Posted 1 year ago
“Excellent advise and service at the store. Really pleased with the panel. Delivered on the day we requested”
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Posted 1 year ago
Hi Chris, Thank you for the kind words and giving your experience 5 stars! Kind regards, The Panel Company
Posted 1 year ago
“The quality is fair better than some others that I looked at and the price was a really good deal. I ordered 6 panels and they were fitted with a few plugs cuts etc in less than 4 hours.”
The Panel Company 5 star review on 16th October 2024
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Posted 1 year ago
Hi Neil, Thank you for the kind words and sharing a photograph of your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company
Posted 1 year ago
“Fantastic product, price and Service. Outstanding Cistomer Service and a pleasure to deal with. You have transformed my house with little cost and effort and my wife and I cannot praise you enough.”
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Posted 1 year ago
Hi Shaun, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company
Posted 1 year ago
“Excellent sparkle panels my bathroom looks great”
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Posted 1 year ago
Hi, Thank you for the 5 star review! We're thrilled that you're happy with your new sparkle panels!
Posted 1 year ago
“Great service & great products! Used this company many times!”
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Posted 1 year ago
Hi Adam, Thank you for the kind words and giving us a 5 star review! Kind regards, The Panel Company
Posted 1 year ago
“Excellent service and quick delivery.”
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Posted 1 year ago
Hi Laura, Thank you for the kind words and giving your experience 5 stars. We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“Good service.”
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Posted 1 year ago
Hi, Thank you for giving us 5 stars! We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“Received 2 panels, well packaged- no damage, delivery operation helped me into the house. Installation and looks great”
The Panel Company 5 star review on 15th October 2024
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Posted 1 year ago
Hi Martin, Thank you giving your experience 5 stars! We appreciate the feedback and love how you've styled your new panel! Kind regards, The Panel Company
Posted 1 year ago
“Decent looking panels and to be honest decent website so decided to order our panels from here. Placed the order because shipping was 3-5 days and that suited our builder, paid and then received an email informing us that the panels were actually out of stock at our local warehouse and and we would have to wait up to 4 weeks for delivery. Panels finally arrived 4 weeks later and 1 panel was damaged, we didn’t bother to contact the panel company just because and fortunately our builder was able to use the damaged panel on an end so it wasn’t seen. Personally I wouldn’t recommend the panel company but I’m sure it was just our bad luck and the person reading this review may have a better experience.”
Helpful Report
Posted 1 year ago
Hi, Thank you for bringing this to our attention. We sincerely apologise that your experience did not meet the high standards of customer service we strive to provide to all our customers. We understand your frustration with the four-week delay caused by the need to transfer stock to fulfil your order. Especially after our usual delivery timeframe was a key factor in your decision to purchase from us. Although you were able to use the damaged panel, we would like to offer you a replacement. To arrange this, please contact our customer service team directly at: T: 01709 828339 E: info@panelcompany.co.uk We sincerely appreciate your patience, and we will ensure your feedback is shared with our Logistics Manager.
Posted 1 year ago
“Good size samples, good communication. Quick delivery”
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Posted 1 year ago
“No fuss at all placed order on line collected the item all good I thought the 1mx2m would fit in my vw passat saloon but I was wrong If you purchase this size panel make sure you take a van to pick up the panel”
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Posted 1 year ago
Hi, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Spot on brilliant”
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Posted 1 year ago
Hi Gary, Thank you for the 5 star review. We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“Very helpful staff arrived quickly would highly recommend very good price and very good quality excellent”
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Posted 1 year ago
Hi Pauline, Thank you for the kind words about our customer service team and panels! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
The Panel Company is rated 4.6 based on 6,566 reviews