The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.56

4.6 Rating 222 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product. Unfortunately staff were no use when it came to delivery.”

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Posted 2 years ago

“Excellent customer service and product quality.”

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Posted 2 years ago

Thank you for the 5 stars, about our service and products :)

Posted 2 years ago

“Communication via Instagram messenger with Ellie was great, prompt, clear and friendly. The Amazon foliage tiles looks great straight out of the box, nice variety of leaves and more dense than I expected. Looking forward to getting them up. The delivery was also really fast, the very next day after I ordered. Great stuff”

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Posted 2 years ago

Hi Stuart Thank you for the two lovely reviews they have both made the team smile reading those this morning. Glad you are pleased with the product and the speed of delivery too

Posted 2 years ago

“Driver delivered bang on time in Edinburgh this morning and carried decking to side of house - good service from a very helpful individual. Thanks!”

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Posted 2 years ago

Hi David Thank you for your 5 star review. We shall pass this onto the driver today

Posted 2 years ago

“Excellent Service a great product well deserved 5*****”

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Posted 2 years ago

thank you for that smashing review :D

Posted 2 years ago

“Very nice and helpful nothing was a problem”

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Posted 2 years ago

Thank you for your great feedback

Posted 2 years ago

“Prompt delivery great quality”

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Posted 2 years ago

“Beautiful panels. Great quality.”

The Outdoor Look 5 star review on 17th May 2021

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Posted 2 years ago

Thank you for the lovely review and gorgeous photo. The hedging tiles look amazing

Posted 2 years ago

“Dear Sir / madam we have still not received our Decking Samples. Can you please advise. Regards, Rob Higham.”

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Posted 3 years ago

Hi Robert, Thank you for making us aware of this, sorry to hear that the sample has not arrived, we send all our samples via RoyalMail. I have just packed a new sample for you and this will be heading out later today. We will also refund you your sample order bringing you to zero cost. Kind regards, The outdoor look

Posted 3 years ago

“I ordered some composite decking on line excellent service excellent product and very fast delivery I would have no hesitation recommending outdoor look to others and would order products in the future”

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Posted 3 years ago

Hi Shaun, Thank you so much for taking the time to leave us this amazing review.

Posted 3 years ago

“A Great service Great Price Delivery I was kept up to date on drivers arrival time, which was spot on. The product was great to put down nice and simple Will be using again”

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Posted 3 years ago

Hi Tom, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Posted 3 years ago

“Excellent service and good advice.”

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Posted 3 years ago

“Great product and quick service, all in all very pleased”

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Posted 3 years ago

Hi Ian Thank you for your review, we are pleased you like the product

Posted 3 years ago

“Super fast delivery this is our second lot of composite decking excellent quality!”

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Posted 3 years ago

“As my order is on back order and not in until 5th May i don't feel qualified to write a review about the quality of the tiles i have ordered and paid for,this isn't a problem as i knew i would have wait but i can say i was impressed with your site and the look of the product, i am eagerly awaiting delivery and will be happy to rate the tiles once they are in my hands, until then thank you”

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Posted 3 years ago

“Service excellent very quick delivery. The box hedge was Excellent we had lots of lovely comments about it.”

The Outdoor Look 5 star review on 27th April 2021

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Posted 3 years ago

“We was very pleased with the service we received from the outdoor look. The quality of the products were fantastic. Thanks”

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Posted 3 years ago

“Just had a sample of the jungle panel delivered. I’m very impressed with the quality and standard of finish. We’ll definitely be ordering the full size product. Thank you again for your excellent service.”

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Posted 3 years ago

“Excellent customer service, sadly I had to cancel my order but full refund within a couple of days”

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Posted 3 years ago

“Super happy with our purchase of composite decking. Super friendly staff and speedy delivery all arrived in perfect condition and fantastic quality, would recommend 100%”

The Outdoor Look 5 star review on 26th April 2021

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Posted 3 years ago

The Outdoor Look is rated 4.6 based on 222 reviews