The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.56

4.6 Rating 222 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 222 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent site, secure payment, superb quality product, delivery spot on, driver really helpful. Why go anywhere else (no, I don't work for them!!).”

Helpful Report

Posted 3 years ago

“Quality product. Not over impressed with the delivery charge, even less so when I went to order more decking clips (a relatively small box) and a £40 delivery was added for the sort of thing Amazon prime would be free. Would look elsewhere next time for that reason alone”

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Posted 3 years ago

“I have already sent a review”

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Posted 3 years ago

“Some colour matched screws were missing from the original delivery, after me chasing them up via phone and email eventually they were posted out a couple of weeks later. I was unable to finish my job until they arrived. Nothing offered at all for the inconvenience experienced. The composite boards are good. The company would only communicate via email.”

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Posted 3 years ago

“Excellent service and kept well informed regarding the delivery time. Delivery cost was quite high but the quality and cost of decking was very competitive which compensated for this.”

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Posted 3 years ago

“Seems like a decent product but they delivered wrong colour nosing, then charged £40 to deliver the alternative option. Then delivered scratched/marked board. Delivery driver moody and complained about being tired.”

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Posted 3 years ago

“Very good quality products and fit for purpose. Prompt delivery.”

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Posted 3 years ago

“Composite decking brilliant and staff very help full”

The Outdoor Look 5 star review on 13th April 2021

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Posted 3 years ago

“Really good company to deal with very communicative and gave good responses to queries.”

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Posted 3 years ago

“Great service, high quality product. Highly recommend.”

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Posted 3 years ago

“Extremely good quality very impressed”

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Posted 3 years ago

“Great quality product and quick delivery”

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Posted 3 years ago

“Great price fast delivery 😊”

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Posted 3 years ago

“Good quality decking. Thank you.”

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Posted 3 years ago

“Really good service, quick response to emails and fast dispatch of products.”

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Posted 3 years ago

“I ordered some decking which I’ve not laid yet but service and delivery were great - the product looks good too.”

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Posted 3 years ago

“Very pleased with the service and product. Delivery man was so helpful and very friendly. I would highly recommend their services.”

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Posted 3 years ago

“These look fab !”

The Outdoor Look 5 star review on 5th April 2021

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Posted 3 years ago

“Speedy and friendly delivery. Good looking product. Quality feel. Very happy.”

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Posted 3 years ago

“Great product, but unfortunately very poor customer service, I had to chase to ask what was happening and they were very vague in their answers, really expensive delivery (£120 for 8 boards) and really bad communication on delivery day which meant losing half a days work when it was totally unnecessary.”

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Posted 3 years ago

The Outdoor Look is rated 4.6 based on 222 reviews