The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,525 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 6th January 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication about delivery, really lovely bed which is well made and easy to construct. Very happy with my purchase”

Helpful Report

Posted 7 months ago

“Very happy with our new bed, Looks beautiful! Excellent service and overall experience, would highly recommend. Thank you!”

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Posted 7 months ago

“The Original Bed Company made me an oustanding mattress. It was beautifully crafted, made with excellent materials... ,a work of art really. I recommend.”

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Posted 7 months ago

“This bed is well made we put it together easily and its such a comfortable bed with my mattress. So glad i bought it. It was value for money.”

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Posted 7 months ago

“However good the quality of the beds, the customer service was unsatisfactory. I would return the frame had it been possible.”

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Posted 7 months ago

“I chose this company as I had an awkward bedroom space to fill, with a bed that needed to fit under a low beam. All the headboards were too high, so I asked if I could have two footboards instead - from two different styles of bed - and this was no trouble. The Original Bed Company were very helpful and accommodating, and kept me informed of the process. The bed is now installed and is perfect! I ordered the basic mattress, as it is a spare room, and this is extremely comfortable.”

Helpful Report

Posted 7 months ago

“This is our second purchase from OBC. The beds are sturdy,well made and easy to assemble. The only minor issue is that the wooden slats are a little rough and splintery in places and need to be rubbed down with sandpaper. We are pleased with our bed and would recommend this company.”

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Posted 7 months ago

“Excellent customer service, I ordered the wrong size and they changed my order quickly and without issues. The mattress is great, firm but not too much and turnable which is important to me.”

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Posted 7 months ago

“Great service, they were able to deliver from stock in just a few days. The bed is very well made and straightforward to assemble. It is rock solid, looks great, and the mattress is super comfy. I was glad I paid for the delivery guys to bring bed upstairs at it is heavy.”

The Original Bed Company 5 star review on 3rd June 2025

Helpful Report

Posted 7 months ago

“Ironically, I viewed my London flat only once, but went to the King's Road OBC showroom three times. Helpful staff, bed size as advertised, well-made, easy to construct, useful to be able to chose two mattress heights at assembly, UK-made OBC mattress (medium is plenty firm enough for a slim couple) very comfortable, bedstead well-finished and solid with no squeaks or rattles on vigorous peri-sleep exercise regimen. Happy to recommend 5*.”

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Posted 7 months ago

“Wow! If you want excellent service, going further than just good, then this Company has it. The queen size bed is just right, the quality more than excellent, the communication great! I highly recommend The Original Bed Company.”

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Posted 7 months ago

“An excellent experience all-round. From ordering to delivery was a quick and easy process, and I was able to have the bed delivered at a time to suit me. The bed itself was easy to construct and is sturdy and well-made. It was exactly what I was looking for and I'm delighted with my purchase.”

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Posted 7 months ago

“Excellent service as usual Quality brilliant - well packed and prompt delivery”

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Posted 7 months ago

“Excellent purchase. I love the simplicity of this design and the option of two heights. It doesn’t creak with every movement and feels solid throughout. And moving from a double to a single gives me two directions in which to roll onto the floor if I have a restless night 🤪 … just kidding; I’ve slept well in this bed.”

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Posted 7 months ago

“I needed a replacement piece for the base of my OBC bed (c. 15years old) and had the replace the whole base, but the design (no more plastic slat holders) is much better but… trying to get it ordered took 4 days of me chasing which was frustrating as my bed was broken and I wanted to fix it ASAP. This seemed unnecessary process to take my order! But delivery was quick and assembly easy.”

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Posted 7 months ago

“We already have two of your iron bed frames. Like many people we needed another two quickly however our first two selections were out of stock so we had to choose one that we thought was only ok.”

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Posted 7 months ago

“Great product. Arrived very well packaged. Solid well designed construction. We are very happy with both beds.”

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Posted 7 months ago

“Great bed very well made and sturdy. This is our fourth metal bedframe from the Original Bed Company. The packaging was absolutely filthy which made unwrapping the bed frame inside our home very difficult.”

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Posted 7 months ago

“Hi - I recently purchased a new King size bed and mattress. I went to the London store to review both in person, which I was pleased to do (as had a day out in London), but the bed was much as described in the literature. The bed was easy to assemble and the matress fitted beautifully. I am very happy with my purchases.”

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Posted 7 months ago

“Ordered the Iron and brass king size bed Absolutely stunning! It looks fantastic in my Victorian flat Excellent value for money”

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Posted 7 months ago

The Original Bed Company is rated 4.8 based on 2,525 reviews