The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,599 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,599 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering on line to receiving a very well packaged bed…all was done well. We had an early the original bed frame before which has been dismantled and remade a few times but the plastic holding the slats was breaking up. Love the fact that the frames are now solid metal and will last almost forever. Our new frame was so well packaged that no damage occurred during transit. A company that is proud of what it has made and delivered in great condition. Fantastic”

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Posted 7 months ago

“I wanted a well built bed, with character and quality. That's exactly what I got. This would last anybody for life it's so well designed and made. To give this sensational claim some context for credibility, my bicycle is 64 years old this year and going strong. If you believe in quality, you'll find it in these products. One slight issue though, the instruction book had no relationship to the product, at all. Luckily it wasn't needed.”

The Original Bed Company 5 star review on 26th September 2025

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Posted 7 months ago

“High quality bed and great service. Delivery service was excellent and good customer communication from start to finish”

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Posted 7 months ago

“So pleased I chose to spend a little more on this bed, it's gorgeous. Delivery was excellent, incredibly well packaged”

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Posted 7 months ago

“Love, love their beds and mattress is so comfy. Super value and high quality, especially for something that will last 10yrs +”

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Posted 7 months ago

“Top quality. Straightforward to put together. It's heavy and feels solid. I'm very pleased.”

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Posted 7 months ago

“Delighted either bed and mattress we ordered. Took a bit if time to build the frame but glad that the instructions were clear and all accessories were available”

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Posted 7 months ago

“We have purchased a single bed base and mattress prior and they were great so when needed new double mattress didn’t think of going anywhere else . Weren’t let down delivery great and are lovely made and excellent nights sleep . Thanks”

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Posted 7 months ago

“My lovely bed was delivered on Thursday 11th September . I am delighted with the bed and the delivery guys were great-very efficient and pleasant-and took great care in such little space for such big packages. The bed itself was so well packaged with felt etc and is perfect and so sturdy. I bought the Chatsworth metal bedstead which was in stock and was delivered on only 6days-which is really great service, given we live half way up the east coast of Scotland! It was a great price too, for such a great quality bed! I had reason to be in touch with the company prior to delivery as we had holidays coming up-and they were so helpful. My husband and I built the bed in an hour and a half-but could do it faster now that we know what we are doing! Instructions are very clear. It was so simple as many of the bolts are already in place for guidance. Many thanks for a lovely bed and best of service both from the Original Bed Company and BJS, the delivery team.”

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Posted 7 months ago

“Very happy with the bed. It took a long time to put together but the result is very stable. Like the way the mattress is held in place by the base, unlike many cheaper versions where it rests on top. The ivory colour is elegant. Only problem is that there was only one cap for the lase legs. Can you send me another, please. I received a replace cap as requested within 24 hours. Thankyou”

Helpful Report

Posted 7 months ago

Hi, Many thanks for your review, and sorry to hear you were missing a cap. I've put one in today's post and it should be with you in the next couple of days. Best wishes, The Original Bed Company

Posted 7 months ago

“Makes it very easy that they only offer one mattress that they believe in. The mattress is really comfortable and is a nice level of firm-ness. We couldn't find many reviews of the Juno mattress but would definitely recommend it, especially compared to many of the modern in-box mattresses only made of foam. The bed frame is really easy to put together, feels of great quality that will last. Delivery was also brilliant and so helpful. Highly recommend using this great company for your next bed.”

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Posted 7 months ago

“A wonderful bed and great mattress. Service from Matthew and tge team was superb from start to finish. Really happy with both the bed and mattress and quality is great.”

The Original Bed Company 5 star review on 12th September 2025

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Posted 8 months ago

“This is the 2nd bed I have purchased, 1st bed is still in perfect condition but needed a smaller for 2nd bedroom, absolutely built to last would highly recommend the product.”

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Posted 8 months ago

“Amazing quality, love the metal frame, and the mattress is heaven. Delivered in great time.”

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Posted 8 months ago

“Brilliant Bed, Excellent Customer Service and Fast Delivery, with the added peace of mind service of putting the bed together and taking the old frame away (done single-handedly by the impressive David). Very delighted!”

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Posted 8 months ago

“I'm very happy with my new bed”

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Posted 8 months ago

“Ordering was made easy. The bed was delivered on time and the construction was reasonably easy too. The bed is so comfortable, far better than our old divan and looks elegant.”

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Posted 8 months ago

“So happy with my new kingsize metal bed. Very comfortable, great quality. We will definitely be buying more beds from The Original Bed Company. Delivery was great and assembly of the frame was so easy. Brilliant”

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Posted 8 months ago

“Fantastic craftsmanship attention to detail very good nice selection of colours to suit all tastes had a small problem but was sorted asap overall would definitely recommend”

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Posted 8 months ago

“Excellent service from start to finish. We are very satisfied with our purchase.”

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Posted 8 months ago

The Original Bed Company is rated 4.8 based on 2,599 reviews