The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,662 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th September 2026

365

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress is fantastic and we are really pleased with the quality and the price. Easy to order and delivery prompt. My only small complaint is that the delivery men were a bit grumpy and non communicative. They were not happy about taking the mattress upstairs even though I had requested it .”

Helpful Report

Posted 10 months ago

“We ordered a bed frame and mattress after previously having had a positive experience. Yet again, we weren’t disappointed. The quality is superb and the mattress is incredibly comfortable. I’d happily recommend them to anyone!”

Helpful Report

Posted 10 months ago

“I was refunded for the bedframe which was excessively rusty and I sent photographs of this as it was all over my carpet, hands and clothing. They have not refunded/compensated the delivery cost of £35 for a badly defective item, the cost of £20 for the bed repackaged, as required for returns, nor the £20 I had to pay to dispose of the dirty and mouldy packaging I did not want in my house. This was observed by delivery men as they reluctantly took it to room of choice in fear the dirt would mark the white walls. I felt I should have been compensated for the expense and inconvenience, and damage to my carpet and clothing. The rust literally fell out of the tubing when the already damaged plastic foot cap fell off. The rusty smaller parts were only partly unpacked to avoid more mess. They have deducted £20 from refund they initially gave as gesture of good will. My emails were extremely polite and mostly ignored. This site will not accept/upload my photos of excessive rust.”

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Posted 10 months ago

“great well made sturdy bed / love the height adjuster / easy to assemble / very good delivery / highly recommend / Thank you”

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Posted 10 months ago

“I was looking for a bed that didnt have a middle leg as I wanted to store another matress underneath. This bed was perfect as it also has an adjustable height position! The bed came super quick and was very well packaged. The instructions were clear and we had it up in an hour. Its a great bed that will last for years and years. My daughter is delighted with it. Thank you! I would recommend in a heart beat.”

Helpful Report

Posted 10 months ago

“We are extremely pleased with the look, the delivery, the material quality, clear instructions. In fact it continues to be a delight for us.”

Helpful Report

Posted 10 months ago

“Good communication both on the phone and by email, helpful and freindly staff that understood what we needed. Bed arrived on time and within promised timescales. Bed was packed extremely well, and arrived without damage. Bed is very sturdy, no wobbles or movement. Assembly was very easy with 2 people, less that 1hr and it was fully assembled, a hex key and small spanner is provided and is all you need, no special skills or tools required. Bed is comfortable and looks fantastic. (Hamilton low foot-end, satin black/gold). Happy to recommend the service and the bed.”

The Original Bed Company 5 star review on 25th October 2025

Helpful Report

Posted 10 months ago

“Nice bed, but took quite a while to put together. No squeaking when getting into, big bonus. Comfy. We paid the extra on delivery, but ridiculous as the delivery men only carried it a few metres from the van into house. I should have asked for them to take all the packaging away and put it up in place as being elderly it took hours to complete putting g the bed together and getting all the packaging cut up and removed. Plus we both damaged our back. Thr bed was great, but a service needs to be put in place to help those who need assistance.”

Helpful Report

Posted 10 months ago

“Beautiful bed frame, pretty and strong. It was straightforward to build and I was able to construct it myself. I’d highly recommend the bed and will be happy to buy from the Original Bed Company again 😊”

Helpful Report

Posted 10 months ago

“Loving my Tulsk low footend bed! Your customer service was so helpful. It meant I could have an appropriate date for the delivery. I was impressed with the thoughtful packaging, easy to follow instructions and how comfortable it is to sleep in. Every time I walk in my bedroom it makes me happy!”

The Original Bed Company 5 star review on 24th October 2025

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Posted 10 months ago

“This is the second bed I have bought from you , it's as comfortable as my single bed , and I'm extremely happy with it , excellent quality , thank you”

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Posted 10 months ago

“Great quality!! Well made ..”

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Posted 10 months ago

“The Bed is Gorgeous really good quality, looks so nice in my Daughter’s room I’m very happy with it”

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Posted 10 months ago

“Good sold bed,easy to put together,and looks good.”

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Posted 10 months ago

“Excellent service and quality beds at an affordable price”

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Posted 10 months ago

“Great customer service along with quick delivery. I love my bed! Fantastic quality and value for money.”

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Posted 10 months ago

“Very happy with the new bed, extremely well packed fir delivery and good price”

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Posted 10 months ago

“Thanks the bed is wonderful and the man that assembled it was so polite and a wonderful”

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Posted 10 months ago

“Excellent sturdy beds with comfortable mattresses. We now have four in our B&B and will be buying more!”

Helpful Report

Posted 10 months ago

“This is now our second bed from the OBC: both are well built, sturdy and beautiful. A quality product. The medium Juno Cotton mattresses are actually fairly firm, but still comfortable. I have added a down topper, and that works perfectly. Delivery to an obscure spot in Kent was efficient, and the men had it all out of the truck and up to the bedroom in no time.”

Helpful Report

Posted 10 months ago

The Original Bed Company is rated 4.8 based on 2,662 reviews