The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,437 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 13th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was a bit apprehensive about ordering a bed online without seeing it first, however, when the bed arrived we were not disappointed, it is well made, very sturdy and looks great. Delivery was as quoted 8-10 weeks, would definitely use this company again.”

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Posted 3 years ago

“The customer service from start to finish has been exemplary. The quality of the bed frame and mattress absolutely 5 Star - fantastic products coupled with easy to reach customer service agents.”

The Original Bed Company 5 star review on 11th June 2022

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Posted 3 years ago

“Exceptional quality and at a great price. They even stored the beds for us until we were ready to take delivery (about 5 months later). The beds look great, are sturdy and the mattresses super comfy. I have nothing negative to say, we love the beds and are so glad we bought them.”

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Posted 3 years ago

“Your company was excellent and sent 2 guys to put beds together for me”

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Posted 3 years ago

“The Arran Brass Bed was well worth the wait. We are over the moon with it and it provides good value for money.”

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Posted 3 years ago

“Very impressed with the quality of both the Hamilton bed frame and the Juno mattress. We elected to assemble the bed frame ourselves and the thoughtful design and precise construction made this a really straightforward job, even with a super king size bed.”

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Posted 3 years ago

“I have bought two iron beds previously but that company is now too expensive for me. I wondered how the OBC could be so much more reasonable. The bed I bought is just as high quality as the previous two and looks gorgeous. I put it together, and naturally I didn’t read the instructions. There are some decorative brass pieces that need to be fitted at a certain point, not at the end. Still, I managed and every thing fitted really well, slotted into place and tools were provided. I chose it and my family were amazed at my good taste. It is definitely one of the best things I ever bought and so comfortable! It was also very well packaged so damage during transit is unlikely. The largest box was very big and a struggle to get into my car but I managed. Six stars not five.”

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Posted 3 years ago

“Great Company! Bed arrived quickly & helpful staff when called with an enquiry.”

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Posted 3 years ago

“Very happy with my bed frame, it’s well made, easy to put together and decorative.”

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Posted 3 years ago

“I first ordered from OBC over 10 years ago, I still have the bed I ordered and it’s still going strong. So much so that we ordered the same bed in super-king size when we needed a new bed frame for our bedroom. The bed was made to order and the deliver date stated was true to when we received the bed.”

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Posted 3 years ago

“Really happy with my new bed and mattress! It was easy to order, delivery was straightforward, the bed was easy to assemble and the mattress is really comfy.”

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Posted 3 years ago

“Purchased two single beds which we were very pleased with. Arrived when they said they would. Building them was easy and they are very sturdy, smart and well finished. Liked them so much we bought another for our daughter. Highly recommended.”

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Posted 3 years ago

“Great quality bed, arrived quickly, well packaged, undamaged, no marks or scratches, easy to follow instructions. Brilliant.”

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Posted 3 years ago

“We had no problems with either the ordering or delivery. We are very pleased with the bed frame and mattress. We found some very small scratches on the bed frame, but I rung and was immediately offered a replacement frame or touch-up paint. Excellent customer service.”

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Posted 3 years ago

“Good quality and value for money”

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Posted 3 years ago

“I have bought 5 of these beds for my Holiday Lets... they are great quality, easy to put together and were delivered quickly too. I might have to buy one fr myself next! Highly recommend - they look stunning and are very sturdy!”

The Original Bed Company 5 star review on 5th June 2022

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Posted 3 years ago

“My mattress is absolutely brilliant great service would definitely recommend.”

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Posted 3 years ago

“Perfect! I have an OBC bed frame which looks amazing, is of solid construction and never squeaks. I wanted a more traditional mattress with natural fillings and springs and having looked at the website video felt certain this is the one for me. I was a bit uncertain buying a mattress I hadn’t tried out but there is the option to return if not suitable I now have a Juno wool mattress purchased online.. since receiving it I have slept well every night, I think my previous mattress ( a combination of springs and latex ) was too firm. The actual mattress is far better than in the photos on the website. I had a query regarding my purchase and had speedy and helpful email responses. Extremely pleased !!”

The Original Bed Company 5 star review on 1st June 2022

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Posted 3 years ago

“Our bedstead was delivered by two very polite, cheerful and helpful young men. I am very pleased with the quality, and how easy it was to assemble between two people.”

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Posted 3 years ago

“Kept informed, prompt delivery, well packaged beautiful bed, so robust! The best bed we have every purchased! We will be replacing our others with these beautiful bedsteads over time.”

The Original Bed Company 5 star review on 26th May 2022

Helpful Report

Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,437 reviews