The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,444 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive on the phone. The bed is good factory, exactly like on the photo. Received very quickly in less than a week. Easy to install. Seems very strong.”

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Posted 5 years ago

“Very efficient ordering and delivery, the bed looks lovely. Would certainly use them again.”

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Posted 5 years ago

“Really good quality beds. I have now purchased 4 over the last few years for different members of the family and would not buy elsewhere. The designs are lovely and we have the Timolin in singles and the Chatsworth and Winchester as doubles. They all look amazing and add character to our bedrooms. Excellent service too.”

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Posted 5 years ago

“Was extremely pleased with Tanya who explained exactly what we had purchased and gave us correct delivery time. The bed and mattress are second to none would recommend anytime.”

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Posted 5 years ago

“What a beautiful bed! Ingenious to put together, once you've found where the bolts are.... A first class quality product. Under-bed storage extremely robust, however, it does require two people to put it together for stability.”

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Posted 5 years ago

“The customer service from OBC has been exceptional, from receiving email images of the bed finish we were considering, to the next day receiving physical samples by post (from Tanya). Having decided on the style and finish we wanted and the order placed, the bed was delivered within quoted timescale of 6-8 weeks and I have say, we are very pleased with it. Thanks OBC - easy purchase, great staff and a good product.”

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Posted 5 years ago

“I am very happy with our bed. We went for the Hamilton Solo in black. I'm not going to lie, it took us 3.5 hours to put together (including a phone call to the company, thanks guys!) But we eventually cracked it. We also purchased a mattress and it is super comfy! So we are very happy. :)”

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Posted 5 years ago

“I full heartedly recommend The Original Bedstead Company. The whole experience was wonderful and I would go there again should I ever need new beds again (which is unlikely at this stage really, given the exceptionally good quality of the beds we have just purchased from The Original Bedstead Company :-). The website is easy to navigate and gives good images of the available bed frames. I especially appreciate that the beds are made to order and that therefore there is a wide range of colour, and size options to choose from for every design. The most difficult thing was to choose one of the plenty beautiful designs! I ordered the wrong size accidentally online on a Sunday and rang the company Monday morning after I had realized my mistake. The order was changed promptly and without any fuss. After some weeks of waiting for our bed frames to be made they were delivered to the room where we needed them and easily assembled by my husband. They look as beautiful as the website promised. The beds are sturdy and comfortably high, even on the lower one of the two height settings to choose from on assembly. After a fortnight of use I can say with certainty that there is no creaking whatsoever and on our side nothing but trust and happiness that this will remain so for times to come. The best beds we have ever had! We bought two singles, 90 cm wide and 200 cm long. To our delight the frames are such that we even could put them next to each other and create a king size double bed without a real gap in the middle, which is an unexpected bonus for us.”

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Posted 5 years ago

“Bought our first bed from them about 15 years ago, then a secod3 years ago. Last week we got our third and final one for a 3 bedroomed home. Highly recommended, stylish well made beds.”

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Posted 5 years ago

“We are absolutely delighted both with service, delivery & quality of new bed! We LOVE it!! I have to say, I was a bit anxious about ordering on line without actually seeing the bed, but the reviews were really helpful, & we are SOOooo pleased!!”

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Posted 5 years ago

“The beds are study and look great, delivery was very efficient.”

The Original Bed Company 5 star review on 2nd October 2019

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Posted 5 years ago

“From start to finish the process of ordering a bespoke colour Solomon double metal bed was easy and efficient. The staff I spoke to couldn’t have been more helpful. Delivery was fast (considering that this was a bespoke order), on time, and the bed was assembled as per request and I was well informed every step of the way. Our adult son who has learning disabilities is thrilled with the bed with its very comfortable mattress. He had been asking for a red metal bed for several years and we were so pleased that finally he could have his wish.”

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Posted 5 years ago

“Bought a metal bed from OBC, looks great, very sturdy and extremely comfortable.”

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Posted 5 years ago

“Happy with my bed frame, the mattress is a little bit too firm.”

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Posted 5 years ago

“This is the 5th bed I have bought from OBC, and I haven’t had any issues except for broken slats in bed no4. (Which were replaced quickly by OBC). I would say however that the quality of the last two beds is not as good as the first three. I am hoping that they will both prove to be as long lasting as the first three.”

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Posted 5 years ago

“Excellent bed, sturdy and very comfortable. However, it came with an enormous amount of packaging which was mostly not recyclable.”

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Posted 5 years ago

“Just taken delivery of our new bed from OBC, a week earlier than estimated lead time and that was custom made to our required dimensions. Delivery was easy to arrange and courier arrived on time. The bed is of excellent quality and was easy to assemble. Would definitely recommend OBC to anyone looking for a bed to last a lifetime. So happy with our bed....Would definitely order again from OBC...Thank you 😊”

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Posted 5 years ago

“Excellent quality”

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Posted 5 years ago

“I originally saw the lovely cast iron bedstead in a shop, and decided to order it directly with the company. The ordering process was clear and easy and we were able to get the exact size we wanted. The bed arrived within the expected 5 weeks (non-standard size and delivered to Dublin). It took 2 people about 3 hours to put together but it was worth it! It looks great and is solid and great quality. Definitely worth the wait and it has had many compliments from everyone who has seen it so far! I would definitely recommend this company and the lovely cast iron beds.”

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Posted 5 years ago

“The bed was delivered within the stated delivery date and was very well wrapped. Requires two people to assemble. Assembly was straight forward following the instructions provided. This is the third bed frame I have purchased from the Original Bed Company one 3 years ago and the other over 5 years ago. I am very pleased with the look and quality of all 3 beds,”

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Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,444 reviews