The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,421 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 23rd July 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted with the superb quality of both the bed and the mattress - an excellent company to deal with.”

Helpful Report

Posted 2 months ago

“Every time I have needed to approach this company for help, or whatever, they have been excellent. They replaced broken parts free of charge (albeit small parts) even when well out of warranty and when these parts were not available anymore (my bed is 20+ years old and still going strong), I had to buy a replacement base. The cost was less than I would have thought and the service and delivery were perfect. I can't praise this company enough and will definitely buy from them again when I have to replace.”

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Posted 2 months ago

“Really beautiful bed. (Isabelle). Mattress (Juno cotton) is so comfortable. And excellent customer service from Jamyang who advised on ordering. I highly recommend this company.”

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Posted 2 months ago

“Corby showroom were excellent, gave me very good advice. I am very pleased with the bedstead and would highly recommend the company. Delivery speedy and very well wrapped, From my first phone called to Corby showroom to the delivery men, all the service was exceptional. Thank you The Original Bed Company.”

Helpful Report

Posted 2 months ago

“Bed looks great and comfy mattress (Juno cotton mattress & Camden Bed frame)”

Helpful Report

Posted 2 months ago

“What a superb quality bed!!! Beautiful colour and so well made. Well worth the money”

Helpful Report

Posted 2 months ago

“Always wanted an OBC bed for years finally was able to purchase one absolutely delighted with my bed frame and the super service provided, Ordered my bed and it arrived exactly on time no hanging around given a time slot it was delivered in the slot”

Helpful Report

Posted 2 months ago

“A beautiful looking bed. We found building it quite challenging and couldn’t get the head and foot ends completely connected with the vertical long screws. Therefore it is a bit squeaky! We bought the most expensive mattress/ medium softness but it is really very firm and smells of chemicals.”

Helpful Report

Posted 2 months ago

“The quality of this iron bed is not as good as one I bought from OBC about five years ago. It seems much lighter and of inferior quality. It also took much longer to assemble as the instructions were extremely difficult to follow. The print was small and the diagrams hard to decipher. However I cannot fault OBC for their excellent customer service. I needed to change the delivery date twice and this was done for me without any problems.”

Helpful Report

Posted 2 months ago

“We purchased 2 beds from the Original Bed Company and have been thoroughly impressed with both of them. The quality speaks for itself and definitely proves for great value for money as we are 100% convinced these beds will last many many years. The only area of improvement could be the instructions as they weren’t that clear for installing the brass kit. But my Wife and I managed to decipher and install quickly once we had figured them out. If we need a 3rd bed we will be back to purchased from the Original Bed Company. Thank you”

Helpful Report

Posted 2 months ago

“Very impressed by the quality of the bed. It was packed extremely well - possibly overpacked. (I've had beds which were lighter than the packing.) The bed was made to order and took time to make. This was 6-weeks, and in line with what was said on the website. The delivery was organised simply and quickly for me. My only criticism is that it would have been nice to have some more information about how things are going - or a way of checking - that the production of the bed is going as planned and that the order came through as is being actioned. But with all of that, it is a very nice bed and I'm very please.”

Helpful Report

Posted 2 months ago

“Lovely bed.. took 3 months to arrive after payment. Nightmare to put together. Still have plasters on numerous fingers!”

Helpful Report

Posted 2 months ago

“We ordered our bed and it was delivered five working days later. Delivery was good and within time slot. Packaging was excellent. The bed is beautiful, good quality, we are so pleased with it. Would highly recommend.”

Helpful Report

Posted 2 months ago

“The bed frame from The Original Bed Comany is of exceptional quality and looks beautiful in my bedroom. The frame arrived in 2 flat parcels, with all pieces well wrapped with easy to follow assemby instructions. When put togehter, the frame is supper steady and looks like it will last. Metal frame in back is in beautiful mat finish. It took a while to get it after it was ordered (5 weeks), but it was worth to wait. I simply love this bed.”

Helpful Report

Posted 2 months ago

“THIS COMPANY, THESE BEDS, THE LEVEL OF SERVICE IS SUPERB. I NOW HAVE PURCHASED 4 BEDS FROM OBC AND AM THRILLED WITH THEM. THE CONSTRUCTION IS FAR AND AWAY ABOVE CHEAPER MAKERS. I WOULD HAVE NO HESITATION IN RECOMMENDING THESE BEDS AND THIS COMPAY TO EVERYONE.”

Helpful Report

Posted 3 months ago

“Honestly love my bed. Ordered a metal frame bed in black. Came very well packaged. The bed is excellent quality. Very pretty. Easy to put together. Delivered on time. Looks lovely in my bedroom. I have a small room and it doesn't overwhelm the room (king size). Would definitely recommend.”

Helpful Report

Posted 3 months ago

“This bed is very well made, in my opinion the best on the market, modern but still with nice original style detail. Odering and delivery all went well. The slats were too long, easier to cut than wait for replacements hence only four stars.”

Helpful Report

Posted 3 months ago

“I purchased the 2’6” Edwardian bed frame recently and am delighted with the quality and appearance. Perfect guest bed for my little box room. I was kept updated as to its eta, it was packaged beautifully and my son found it straightforward to assemble.”

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Posted 3 months ago

“Excellent service, kept us informed all along the buying process 👍 Recommend to anyone. Most important, the bed is made of exceptionally high quality metal. Thank you, The Original bed company.”

Helpful Report

Posted 3 months ago

“Our new bed is beautiful! It is so heavy and well made it will last several lifetimes, I'm sure. The packing was incredilble. The biggest box arrived in Salt Lake City, Utah, U.S.A. during a sloppy wet snowstorm. It was drug up our driveway and left on the porch it the snow. We managed to get it into the garage to unpack it. There was no damage at all! The others boxes arrived soon after the first. Once we got the new mattress ordered, assembly took less than a day.”

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Posted 3 months ago

The Original Bed Company is rated 4.8 based on 2,421 reviews