The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,625 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 3rd July 2026

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , extremely well made beautiful bed , definitely a five star Company Thank You”

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Posted 3 months ago

“Good product once you manage to put together”

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Posted 3 months ago

“Excellent quality mattress Very happy with it”

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Posted 3 months ago

“We love our new bed! It was so simple to put together and even thought we fluffed up the assembly at first with our own stupidity, the Original Bed Company were super helpful and provided the tools to correct our error. The quality is superb and it arrived so quickly too.”

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Posted 3 months ago

“Without a doubt my favourite mattress and bed combination ever. I have an iron frame with a drawer for storage and a firm mattress on top, and my spare bed has the medium- both are incredibly comfortable and give us the best nights sleep.”

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Posted 3 months ago

“Brilliant Bed, Brilliant service, I messed up with the wrong size bed, Original bed swapped it over with no quibbles, Thank you.”

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Posted 3 months ago

“What a beautifully crafted bed! it was fairly straighforward to assemble (small double) but does need two people. the Mattress is so comfortable and is also well made. Evertyhing arrived well packed (and barely any plastic which is a bonus!). Bed is in my guest room and looks so lovely. i spent ages going through hundreds of different company sites but glad i chose this one.”

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Posted 3 months ago

“Very happy with my purchase and with OBC for helping me to resolve delivery issues.”

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Posted 3 months ago

“I must remember to check multiple review platforms before I use a new website Ordered a bed on 26th December, quoted 9-11 weeks delivery. 11 weeks are up on 13th March. Called to find out where the bed was after being told it would be with them on March 10th. Now supposed to be delivered to them next week, all the person I spoke to insisted on is that it was within the 11 weeks- clearly can't count, just wound me up to the point of me losing my temper, then they hung up. Upon reading a lot of reviews, I am certainly not the first person who has commented on the poor attitude. I am not surprised I got angry, nor am I the first. How hard is it to supply what was ordered on time, and communicate if it is going to be late- not difficult! Thankfully a credit card purchase, so if it fails to appear, I can claim my money back.”

Helpful Report

Posted 3 months ago

Hi Nick, I do apologise for the frustration and the miscommunication. We do aim to get everything out on time and to customers as soon as possible. I must apologise for the issues and for the delay. Of coures, you are completely correct that the 11 weeks would be up on 13th March. I have checked on the system and it says that your product has indeed already been dispatched. It has already left us and you should get a message from our couriers to confirm a delivery date. I apologise once again for the issues and I hope your bed reaches you in the next few days. If there is any issue do get in touch and I'd be happy to help with a quick resolution. Best regards, OBC Team

Posted 3 months ago

“Love our new single beds, they are lovely and high so really easy to get in and out. Very solid frame and pretty easy to assemble. Especially like the look with the ‘brass’ bed knobs 🤗🤗”

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Posted 3 months ago

“Great bed ,great company would definitely recommend them 👌”

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Posted 4 months ago

“Excellent bed & service, this is 2nd bed I've purchased , mattress extremely comfortable. Delivery arrived on time, with added bonus of new year deal. Cannot fault.”

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Posted 4 months ago

“Bought a wool & cotton Superking mattress. Best decision ever. Lovely and firm. Nice blue ticking fabric and ALL natural. Exceptionally comfortable and temperature regulating. There is a smell - the wool I’m assuming as it smells like a really fabulous pure wool sweater. The smell fades gradually & it’s not unpleasant. It’s a great mattress at a super competitive price. All in all we are VERY happy with our purchase. 🤩”

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Posted 4 months ago

“Outstanding beds. This is the second time we bought an iron bed. Classy, great quality, very solid. This time we also bought a mattress. Again, great quality, attention to detail, great sleep. Very happy with the purchase. Customer service helped with a delivery issue (the delivery company made a mistake). Very good customer service.”

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Posted 4 months ago

“This is my second bed from this company. Ordering and delivery to an upstairs bedroom very easy. The excellent packaging took sometime to remove. I did need help to put the frame together and put in storage drawers. They offer a lot of space and better than wooden ones as in rails and flexible. Really pleased with the result. The medium mattress works well.”

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Posted 4 months ago

“Excellent quality bed and arrived well packaged in sustainable materials. Fourth bed purchased from OBC and all are still being used. The latest is to replace a timber single bed for our youngest child who now has the same double bed frame as his older brother.”

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Posted 4 months ago

“Wonderful service Beautiful bed and mattress well designed and sturdy Great delivery service with friendly helpful delivery team who communicated well”

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Posted 4 months ago

“I bought this bed for my son as a forever bed that could last from now (age 6) and well into the future. I wanted something classic and well made and I wasn’t disappointed. This is such a gorgeous bed, incredibly sturdy, beautiful, and will last him years. I can’t wait to buy my younger son one to match!”

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Posted 4 months ago

“I have two OBC beds. One from 2020 which is still flawless showing minimal wear and tear and another delivered recently. Both times the beds are well wrapped and arrived without any damage. Great value for money. Would recommend”

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Posted 4 months ago

“Perfect bed and mattress delivered as said. It took two of us to put together. So pleased with outcome.”

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Posted 4 months ago

The Original Bed Company is rated 4.8 based on 2,625 reviews