The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,489 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

Write Your review

Tell us how The Original Bed Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Original Bed Company 5 star review on 25th October 2025

358

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received a bed which arrived in damaged and dirty packaging. It looked like it had been lying around in a warehouse for years. The bed inside was scratched, damaged and stained and we had to buy a solvent to clean off the many stains on the metal pieces. The instructions were photocopied too dark and were barely readable. We eventually managed to assemble the bed ourselves using our own skills. The company promised me a 10% refund because of the issues raised. To this day and after almost 2 months, there has been no refund even though I have chased it twice. Appalling experience!”

Helpful Report

Posted 3 months ago

Hi, Thanks for writing your review. I do apologise for the issues you've had and I can confirm that the refund has been done. I've written to you privately as well to explain what happened and how we've taken steps to make sure this doesn't happen in the future. Once again, apologies for the issue. Best regards, OBC

Posted 3 months ago

“I have been totally satisfied with my bed for many many years and recently recieved excellent service by the team, helping me keep my bed in good shape well into the future. These beds are a good investment.”

Helpful Report

Posted 3 months ago

“A beautifully crafted bed, easy to assemble and first class quality design and materials, highly reccomended”

Helpful Report

Posted 3 months ago

“My new bed is everything I expected - it’s great. The service and delivery was super - many thanks”

Helpful Report

Posted 3 months ago

“I ordered the Chatsworth small double bed and juno wool mattress and they didn't disappoint, fantastic quality and value the bedframe is solid its the finishing touch in my newly decorated cottage bedroom. Chris”

Helpful Report

Posted 3 months ago

“The quality of the beds I ordered are great quality - very sturdy and solid. The matresses also are very good quality and extremely comfortabe. i would recommend the company highly”

Helpful Report

Posted 3 months ago

“Although the wait was long, it was well worth it when the bed arrived. It is beautiful, sturdy, well-made and very elegant. It was extremely well packed and the parts protected from damage. It was relatively easy to assemble, thanks to the clear and comprehensive instructions. The couriers were courteous and delivered the bed to the room of my choice.”

Helpful Report

Posted 3 months ago

“Lovely well-made iron bed. Delivered to schedule, easy to assemble, no rattles or creaks. I’m very satisfied.”

Helpful Report

Posted 3 months ago

“I have been looking at this company and the beds for such a long time trying to decide which one to purchase. They’re all so good but finally chose the Selkirk and it’s fabulous. The fitter was excellent and all was sorted out. Happy bunny!!”

The Original Bed Company 5 star review on 23rd July 2025

Helpful Report

Posted 4 months ago

“Wonderful quality and easy to put together. Looks stunning”

Helpful Report

Posted 4 months ago

“I was very taken with the bed range and reviews when i saw them online so decided to order a new bed and chose a Hamilton. This duly arrived and i was able to assemble it easily following the instructions supplied. I was pleased with the sturdiness and quality of the bed and with a new mattress purchased locally have enjoyed a really good nights sleep since. I did then buy a second single bed. This was a similar experience but there was a very minor defect on one of the brass rails which i queried. The team sent me a complete new brass kit with no fuss or quibbles. great service! All in all a really pleasant buying experience. The couriers were fast efficient and kept me informed on delivery too.”

Helpful Report

Posted 4 months ago

“Easy to order and delivered promptly . Lovely well made bed”

Helpful Report

Posted 4 months ago

“Great bed frame, quality mattress, good service. Would definitely recommend the OBC.”

Helpful Report

Posted 4 months ago

“Easy to order. Really solid piece of furniture but easy enough to assemble. Looks great. Just what you want from a bed.”

Helpful Report

Posted 4 months ago

“The 2 delivery men were very efficient and polite. When I made an error when I placed the order, Jamyang was very helpful. I love the metal bed and the mattress.”

Helpful Report

Posted 4 months ago

“Lovely bed, wrapped well, delivered by efficient and friendly staff.”

Helpful Report

Posted 4 months ago

“A very good purchase. Sturdy bed frame. Easy to assemble. Looks as nice as all the publicity. Very satisfied.”

Helpful Report

Posted 4 months ago

“Highly recommend this company. We bought our first bed & mattress from OBC & couldn’t be more pleased. The quality is incredible, the bed looks amazing & the mattress is very firm and well made. Our sleep has improved so much since this arrived.”

The Original Bed Company 5 star review on 10th July 2025

Helpful Report

Posted 4 months ago

“Very good product but delivery time frame was an issue where it needed to be made...took months of me sleeping on the floor!”

Helpful Report

Posted 4 months ago

“Best bed I've ever had. It's fantastic!!”

Helpful Report

Posted 4 months ago

The Original Bed Company is rated 4.8 based on 2,489 reviews