The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,444 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,444 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 24th August 2025

353

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant quality and extremely comfortable. A solid bed base with no squeaks when you move. Absolutely fantastic buy!! Would recommend.”

Helpful Report

Posted 5 years ago

“Unfortunately, it has not been an amazing experience, the day of the delivery of the 2 beds I have bought I have got the storage slats for one the two beds longer and then they have posted me the slats a week later but again the slats were wrong.”

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Posted 5 years ago

“The delivery process was timely and efficient. The bed itself looks great and is of a robust, creak-free design. On the design, I thought that the bolts and bolt holes could have been better-placed. It was awkward to assemble. However, overall it is a quality product and good value for money.”

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Posted 5 years ago

“We purchased a Mattress for our daughter for her gorgeous Original Bedstead Company bed. We received a phone call from a very helpful guy, the mattress was delivered within days and is absolutely perfect she is so delighted with it. We were so pleased with the service received.”

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Posted 5 years ago

“Excellent, swift service. The bed was easy to put together, looks great and is reassuringly substantial without compromising on elegance.”

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Posted 5 years ago

“I have just received my second bed from this company. I had a problem trying to organize a delivery time on line, so I phoned the company and they were very helpful and sorted it out immediately. Delivery was efficient, the product very well packed and now it is assembled looks lovely in my spare bedroom. I would recommend this company without hesitation.”

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Posted 5 years ago

“Fantastic bed, sturdy, elegant and beautifully made. We absolutely love it. Straight forward to build. Staff were so helpful and accommodating in helping to arrange the delivery”

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Posted 5 years ago

“Excellent customer service. I had a several questions and they were very helpful and sent a colour sample out for me to review. Bed arrived quickly and had clear instructions for the build. Fantastic quality and prices, would recommend.”

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Posted 5 years ago

“We are delighted with our new bed, Solomon. So much better than we thought it would be. Great quality and great service. Thank you team. Would highly recommend you to anybody. Sweet dreams.”

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Posted 5 years ago

“So pleased with our new bed. I knew we would have a 6-8 week wait for it when I ordered it but because that fell over Christmas and new year it ended up being almost 10 weeks. Everything was packed and protected really well so that there would be no damage during transit. The instructions were easy to follow and my hubby and I put the bed together very quickly. The frame is so much better than our previous bed and we also ordered the drawers as well. Very easy to fit. We opted for the Juno cotton mattress and it has been wonderful, very comfy and just the right support. Hubby says its the best nights sleep he's had in a long time. I love my new bed as well, I can't wait to go to bed in the evening and don't want to get up in the morning. Overall it's been well worth the wait and paying the extra to get a quality bed which will last us a long time.”

The Original Bed Company 5 star review on 21st January 2020

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Posted 5 years ago

“Love the bed and delivery was quick and easy.”

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Posted 5 years ago

“I am so pleased with my new bed, it was easy to assemble and looks amazing”

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Posted 5 years ago

“We bought this bed for our spare room and are delighted with the look and quality of the bedstead. It certainly looks more expensive than the price, is sturdy and went together easily. Wouldn't hesitate on recommending this product and company. Would send a photo but the room's not decorated yet!”

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Posted 5 years ago

“The bed is lovely solid and firm looks great in the room it is made very well and enhances the room”

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Posted 5 years ago

“Top quality bed frames, top quality customer care. Proper, old fashioned business ethic, loved my experience and can’t recommend highly enough. I needed a new frame (supplied quickly) and I needed a replacement part for a very, very old frame. They had the very pieces I needed and popped it into the same delivery. So good that in modern times you can still find quality service.”

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Posted 5 years ago

“Well made bed, super sturdy with very good manufacture and finish. Went together very well. Extremely pleased with quality and good value price. Bonus was that it was delivered 4 weeks earlier than expected when we placed the order! They were happy to deliver early or at the original stated time, but it just so happened we were all organised to receive early which worked out great for us. Good delivery service also.”

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Posted 5 years ago

“We haven’t yet slept on the Hamilton double bed we bought because we are taking it abroad, but the customer service provided by The Original Bedstead Company was excellent.”

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Posted 5 years ago

“Better than we hoped fr”

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Posted 5 years ago

“Beautiful bed. Delivery when promised. Clear assembly instructions. Great. Looks gorgeous.”

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Posted 5 years ago

“Really pleased with my Hamilton Low Foot end Bed. Delivery was efficient and i managed to assemble by myself with fair ease. Quality is excellent (much better than some other similar beds i have purchased) and i am looking at another for my spare room.”

The Original Bed Company 5 star review on 15th January 2020

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Posted 5 years ago

The Original Bed Company is rated 4.8 based on 2,444 reviews