The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,545 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,545 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 5th February 2026

363

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so delighted with my new bed from The Original Bed Company. The ordering was easy, the delivery was efficient and my son found the bed very straightforward to assemble. I am disabled and I wanted a higher bed. These beds can be set at two heights so it's perfect. There is the bonus of having plenty of storage space beneath the bed, which cannot be seen because I have a large duvet. The frame itself is fabulous. It's so stylish but more importantly, there are no creaking sounds or movement in the frame when I turn over in bed. The slats are thicker than other metal bed frames I've seen. I would recommend this company without hesitation.”

The Original Bed Company 5 star review on 16th February 2023

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Posted 2 years ago

“This is the second bed we have ordered and we are very impressed with the quality, workmanship and service. Would definitely recommend.”

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Posted 2 years ago

“I ordered the Olivia metal bed frame, I had a couple of questions prior to order and all queries were answered efficiently. The bed was delivered quickly at a day of my choice and the delivery company comms was also great. The bed itself is excellent quality - so solid and sturdy, no chance of creaks. And easy to put together too!”

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Posted 3 years ago

“Prompt delivery. Well packaged. I assembled it myself. It was so straight forward (55f non DIYer). I was delighted with myself but more so with the finished bed frame. Matt black. Simple and stylish. Transforms the bedroom.”

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Posted 3 years ago

“Couldn’t be more impressed with the quality of the bed and the customer service we received! Top notch. Will continue to recommend to friends and family”

The Original Bed Company 5 star review on 1st February 2023

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Posted 3 years ago

“I have purchased to beds and three mattresses the quality is amazing and the service is prompt. I wouldn’t go anywhere else for beds.”

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Posted 3 years ago

“We had searched the internet looking for a metal framed bed, but we're struggling to find one we liked at the price we wished to pay, then we found the original bed company web site, a great choice of beds at really good price's, we picked the bed we liked and it was in stock, the bed was delivered quickly on the arranged day of our choice, we found it easy to put together and a real solid construction when built, we are really happy with our purchase and found the customer service excellent when we contacted them with questions prior to purchase,”

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Posted 3 years ago

“Absolutely delighted with our purchase! Perfect for our grandchildren. Easy to order delivered when promised.”

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Posted 3 years ago

“Very happy with the bed, they’re right it doesn’t squeak and the customer service was stellar”

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Posted 3 years ago

“Olivia Iron Bed Frame. I recently purchased a single bed frame in white. Lovely bed and looks perfect in our old cottage. This is the second bed frame I have purchased Excellent service and products”

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Posted 3 years ago

“Fantastic beds at fantastic prices! Excellent customer service too! I changed my mind about having the drawers after placing my order but they were quickly added and my extra payment processed so the bed came within days of initial purchase. We will be getting a new bed for our guest bedroom later this year and it WILL be from The Original Bed Company. Great quality and easy to assemble too!”

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Posted 3 years ago

“Very sturdy frame and comfortable mattress. If you need storage space then there is plenty underneath. I have slept extremely well since my purchase. Fast and efficient service with excellent communication. Can certainly recommend the product and the company.”

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Posted 3 years ago

“Good communication throughout. The bed is well made and the mattress is extremely comfortable. Highly recommended to anyone seeking a quality bed.”

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Posted 3 years ago

“The bed frame is really lovely. Very heavy duty frame and everyone comments on how good it looks. It's not the easiest to put together and the middle metal bar sometimes falls down from the frame. Not sure how else to put it in. The side bar was bent on delivery (from seeing the box it had obviously been dropped at some stage) but the bed frame company immediately sent out a replacement part with absolutely no quibbles at all.”

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Posted 3 years ago

“Really solid and comfortable bed and mattress. Arrived even quicker than expected and looks great in my bedroom.”

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Posted 3 years ago

“I am so pleased with my Solomon bedstead, this is my second purcase, i previously ordered the Timolin design for my other room with a mattress. The bedstead is so sturdy and does not make any creaking noises when you move, infact it dosen't move at all. I did put this bed together myself, it was a bit of a balancing act being a double bu the instructions are so straight forward and not loads of nuts and bolts, i would say half an hour with 2 people. Great company, great packaging and delivered on time. Couldn't ask for more. Sandra.”

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Posted 3 years ago

“Can’t fault and extremely good value. Excellent communications too.”

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Posted 3 years ago

“The quality of the bed is second to none. I had a small issue with some of the parts and it was easily rectified due to their superb Customer Service and timely response. The bed is elegant and robust. The price is very reasonable for such a beautifully constructed product. Far better than the cheaper versions that you see in the superstores. I would highly recommend purchasing from such a reliable and Customer focussed company.”

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Posted 3 years ago

“Bed Frame was delivered very quickly. The Frame is high quality and very strong. I would definitely recommend buying a frame from your company to friends and family.”

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Posted 3 years ago

“Beds delivery on date requested. Easy to assemble however you do need 2 people at certain stages. Very well make and sturdy - would recommend!!”

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Posted 3 years ago

The Original Bed Company is rated 4.8 based on 2,545 reviews