The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,549 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,549 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 7th December 2025

362

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product, service and great value for money, used them 3 times now and would not buy a bed from anywhere else. They go the extra mile to help you.”

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Posted 7 years ago

“Service has been superb! Ordered beds and mattresses online. I followed up my order by phone. Staff fantastic. Products great. Deliveries on time. I would have liked the boxes wiped down, thick covering of dust, before bringing into my house but it's a small complaint!”

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Posted 7 years ago

“I love my new Olivia bed and Juno One mattress, which is so thick I could do with a ladder to get into bed. The bed was relatively easy to put together and the packaging was so good that it took me more than an hour to release the parts of the bed from their cocoon. One screw was missing but was sent off post haste and arrived the next day. The drawers were a bit fiddly to fit but run very well and make excellent discrete storage. There were big problems with the delivery company but the OBC did its best to sort things out. All in all I was very happy with this transaction and would recommend the Original Bed Company very highly.”

The Original Bed Company 5 star review on 13th December 2018

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Posted 7 years ago

“Starting on a good note...I love my new bed! Bad news is....I ordered the bed on a Friday expecting a 3 to 5 day delivery date. The soonest date available with their courier was 11 days later. I was told it would be delivered between 10am to 12pm....they didn't arrive until 4pm. No call telling me they would be late. Thank goodness my bed looked so nice in my room....took away the stress of the crazy delivery system they have!!!”

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Posted 7 years ago

“Very impressed with customer service. Great bed, easy to assemble with just 1 person. Would definitely buy from OBC again.”

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Posted 7 years ago

“I was very pleased with the service from the staff on the order line. They are friendly and helpful. I wanted to order a bed that may have taken four weeks to be delivered. However stock was due in on Monday the following week and I had it delivered on the Tuesday. I was very happy with the bed, it was exactly what I wanted and I am thinking of getting another one.”

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Posted 7 years ago

“Beautiful design. Easy to assemble. I will be buying more beds from this company in the future.”

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Posted 7 years ago

“Good quality bed - very happy with my purchase”

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Posted 7 years ago

“Super king sized bed. Very easy to assemble. Very very sturdy and looks fantastic. Very reasonable price and would highly recommend.”

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Posted 7 years ago

“We are delighted with the quality of our camolin bed. It is beautiful and better even than we had hoped. The drawers were worth the extra money and are so spacious. The service we received from tanya and mathew was professional and friendly and helpful on every contact and we are very grateful and really pleased we discovered the original bed company.”

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Posted 7 years ago

“Kept us well informed regarding delivery. A nice sturdy bedframe and easy to assemble. Impressed me enough to order another for a second bedroom.”

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Posted 7 years ago

“Beds are very well made in lots of different finishes and colours. The metal traditional bed have all the good features of past bedsteads, with modern sound connections, easy to assemble with good instructions. Delivery was as scheduled and well packaged. Intend to use TOBC again in the near future and would recommend.”

Helpful Report

Posted 7 years ago

“Delighted with the new bed, excellent value for money, relatively easy to assemble (the assembly booklets were not quite 100% but good enough not to cause to much hassle)....only hiccup was once we put the mattress and pillows on the design on the headboard end is hidden- hadn't thought about this when ordering!”

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Posted 7 years ago

“My Selkirk bedstead arrived last Friday and my son and his friend put it together for me. It was delivered very efficiently and within the time window promised. The bedstead was extremely carefully packaged and, when unpacked, we found it in excellent condition. It was relatively easy to assemble. I am really pleased with it. It looks most attractive and is very solidly built.”

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Posted 7 years ago

“Lovely bed. Delivered on time. One of the bolts did not line up properly and could not be fitted fully is my only complaint.”

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Posted 7 years ago

“Excellent condition and quick delivery”

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Posted 7 years ago

“I bought a Selkirk Chromo in king size, and was extremely impressed with the quality of the bedstead once it was delivered. The bed frame is incredibly heavy, and constructed very well - I think it will certainly last me my lifetime! I love the fact that it has two height options for your mattress as I have multiple health issues, and being in a “higher up bed” suits my needs perfectly. The bed was pretty straightforward to put together by myself, although I did struggle to attach the rod (which keeps the curved chrome rail attached to the head/footboard), and gave up altogether with trying to do the one for the footboard, as there was an obstruction in the centre tube preventing the rod from being inserted fully. I simply cobbled together a way for the rail to be held in place, although not as securely as it would be if the rod was inserted as supposed. All in all, I would highly recommend The Original Bedstead Company despite the difficulties I had with the rod issue! One thing The Original Bedstead Company may like to look at, is altering their preferred Couriers...ArrowXL were completely shambolic from start to finish, and only for the fact that Malcolm at The Original Bedstead Company was SO helpful in the issues I had with the couriers, I would have totally lost my temper. Well done OBC in both excellent customer service skills and manufacturing beautifully made, high quality bedsteads!”

The Original Bed Company 5 star review on 29th November 2018

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Posted 7 years ago

“Very pleased with my bed, easy to put together, and very well made. Would recommend this company.”

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Posted 7 years ago

“Not often i write reviews but I have to say I am very impressed with the quality of the bed. Very strong, heavy duty fittings, extremely well made. It will last a lifetime plus! Very prompt service and delivery,”

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Posted 7 years ago

“Initially we purchased a single Edwardian bed frame as a tester bed for our guest house in Blackpool. We were so impressed with both the bed itself and the servce we received from The Original Bedstead Co, that we went ahead and purchased four double frames and four more single frames all "Edwardian" in satin black finish. The frames come well packaged and are easy to assemble in minutes. They have transformed our guest rooms and look perfect!!. Very very happy (wish we had more rooms to put more of your fabulous beds in!!) Thankyou.”

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Posted 7 years ago

The Original Bed Company is rated 4.8 based on 2,549 reviews