Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 10,002 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 10,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Tell us how Old Railway Line Garden Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Old Railway Line Garden Centre 5 star review on 7th December 2025

203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never visited the garden centre. Ordered on line”

Helpful Report

Posted 22 hours ago

“Delivery was good but plants were quite expensive, my local garden centre have the same plant as I brought from yourselves for £1 each.”

Helpful Report

Posted 1 day ago

“Delivery charge way too much wouldn’t order again”

Helpful Report

Posted 4 days ago

“I have nothing to say as this is only contact”

Helpful Report

Posted 5 days ago

“The packaging was very poor”

Helpful Report

Posted 6 days ago

“Getting the tubers to me was well done. However, if you want a reaction tp the value of the tubers, ask me again in late September. They look to be fine, but nearly everything nowadays is only Hollywood. Let me get them planteed first, thank you.”

Helpful Report

Posted 1 week ago

“Friendly staff Lots of choice of items Bit too big now and similar to other like businesses”

Helpful Report

Posted 1 month ago

“Hi loved the ball but it wasn’t solar which I put in solar lights only ! So a little upset as it was a present for my mother. Anyway I will donate at Christmas for a raffle for a hospice”

Helpful Report

Posted 1 month ago

“See comments above please”

Helpful Report

Posted 1 month ago

“Quick delivery.”

Helpful Report

Posted 2 months ago

“Very good on going what I've seen on Facebook”

Helpful Report

Posted 2 months ago

“Would have been more stars but they use Evri who are woeful, it was just a good job it wasn't raining as the courier had just dumped the parcel on the roadside”

Helpful Report

Posted 2 months ago

“i havent had the order yet! its not quite due”

Helpful Report

Posted 3 months ago

“Delivery contact and options were great and were fast , pots were very well packaged. Sadly the black pots were grey , one being lighter than the other, due to hassle of sending them back decided to paint them myself as really wanted black .”

Helpful Report

Posted 3 months ago

“I still haven't received the product, it's been delivered to the wrong address by the delivery company, they sent a photograph to my phone as evidence of their delivery, it was not my address!!!!”

Helpful Report

Posted 4 months ago

“I thought the goods I ordered would have arrived quicker. Goods we're delivered to the wrong address on a different industrial estate to where they were supposed to be sent to.”

Helpful Report

Posted 5 months ago

Hi Mark, Thank you for taking the time to speak with me on the phone. I’m really glad to hear you were able to retrieve your parcel safely. We’ll be lodging a complaint with Evri regarding the delivery to the wrong industrial estate on a Sunday, when businesses are closed, as this clearly shouldn’t have happened. If there’s anything else you need or if we can help in any way, please don’t hesitate to get in touch — we’re always here to support you.

Posted 5 months ago

“As above.”

Helpful Report

Posted 5 months ago

“Still waiting for delivery. They have been with EVRI for 6 days now which is very poor service although the garden centre dispatched them on the same day as I ordered them”

Helpful Report

Posted 6 months ago

Thank you for your feedback. I can see from the tracking that your parcel was delivered by Evri and left in your secure delivery (Parcel Box) on 20th August, which was the day after this review was posted. If you’re still experiencing any issues or need further help with your delivery, please don’t hesitate to get in touch with us directly – we’ll be more than happy to assist.

Posted 5 months ago

“I purchased my tree on 2nd August this year. I thought it looked a bit spindly but I took the tree home. The top of the pot was covered in moss and rock hard. I gave it some water and when we took it out of the pot it was very root bound and quite dry however, I have planted the tree with blood fish and bonemeal and I have fed it. Hopefully it will recover and look less spindly. I did not choose the tree,on reflection perhaps I should have.”

Helpful Report

Posted 6 months ago

“I paid for next day delivery though the wrong plants were sent. Spoke with the company the codes were in correct on their website. I had to re package the plants for Evri to collect the next day. The day after the correct plants arrived. Whilst the company were friendly it was their error and the customer experience wasn't the best. I'm sure it wasn't the first time these plants were sold incorrectly. I paid for next day delivery and had to wait two consecutive days for a collection and a re delivery.”

Helpful Report

Posted 6 months ago

Old Railway Line Garden Centre is rated 4.8 based on 10,002 reviews