Old Railway Line Garden Centre Reviews

4.81 Rating 1,131 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Merchant Metrics
Shipping & Delivery
delivery methods
average delivery time
Within 5 Days
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.97 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

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Thoroughly enjoyed the Ladies Festive Night EXCEPT from the long wait to be served our meal! To wait over 1 hour to be served was disappointing although food was very good and the staff were very pleasant. However some diners had left the restaurant having been served both courses before our table had even been served our main course! Shortage of staff seemed to be an issue on the night. Hope this can be addressed next year! Best wishes. MJ
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Posted 1 hour ago
Very happy with product bought which was very securely wrapped to keep it safe. Product also delivered within acceptable period of time.
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Posted 2 hours ago
I really happy with the advent wreath. It arrived very quickly. It looks lovely.
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Posted 5 hours ago
Very pleased to be able to purchase the Mallow Snowmen,they arrived well packed and in good time. Great service, thank you.
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Posted 9 hours ago
Love visiting Old Railway Line Garden Centre, staff are always helpful and cheerful, yesterday went to look for pot grown Christmas tree and staff member very happy lifting the different trees down in the different areas for me to make final decision, this was followed by lunch in extremely busy restaurant, even though they said waiting time would be 40 minutes, it was very busy, it was nowhere near as long and the roast turkey dinner was really good
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Posted 10 hours ago
What a great Santa experience, with cheerful and engaging elves, and a really friendly Santa. Our grandchildren loved it!
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Posted 12 hours ago
Excellent service. Made a mistake booking but really helpful when rang and rectified with no problem. Top service
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Posted 13 hours ago
Excellent service and so easy to order online, The item was received by courier within a couple of days and really well packaged. All in all a great experience. Thank you very much
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Posted 14 hours ago
Love them hung on my twig tree goes well
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Posted 14 hours ago
I can't rate highly yet as you asked for my id for my order to go through. Since sending you my id, you have not let me know if the order is going through
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Posted 15 hours ago
Dear Paula,

Many thanks for your review and for sending us your age verification. I have checked our records which shows an email was sent confirming the dispatch of your order - sometimes our emails can be sent directly to the junk folder.

I have checked the tracking information for your order which also states it was delivered this morning at 11:31, if this was not the case please contact us and we will investigate this with Hermes.

We hope you are happy with your purchase and if we can be of any further assistance please do not hesitate to contact us.

Kind Regards,

Graham Lewis
Posted 9 hours ago
Thank you so much for all your help! Quick delivery as well!!
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Posted 16 hours ago
Excellent quality goods and speedy service, i'll use again recommend.
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Posted 1 day ago
Lovely Christmas display
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Posted 1 day ago
Staff were extremely helpful in assisting me to find the items I wanted. Good selection of Christmas fare and I was able to find everything I wanted.
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Posted 1 day ago
Absolutely brilliant service. Ordered 2 garden ornaments and both came within 2 days with very secure packaging to ensure they didn’t break. High quality products as well!
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Posted 1 day ago
Beautiful item exceptionally well packaged, arrived safely and quickly. Would definitely recommend you to other purchasers. Thank you
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Posted 1 day ago
Wasn't asked if the fuzzy felt was for a girl or boy
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Posted 1 day ago
My purchase doesn't look anything like the picture 😒
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Posted 1 day ago
Terrific. Absolutely love it. Shop, cafe, Santa, decorations & staff all helpful and caring. Loved it. X
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Posted 1 day ago
Very good thank you
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Posted 2 days ago
Old Railway Line Garden Centre is rated 4.81 based on 1,131 reviews