Old Railway Line Garden Centre Reviews

4.8 Rating 7,245 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
4.8
Based on 7,245 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Tell us how Old Railway Line Garden Centre made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
So happy to get my favourite chutney. Great service well packed and quick delivery . Thank you
Helpful Report
Posted 4 hours ago
Efficient And reliable
Helpful Report
Posted 7 hours ago
Excellent service, healthy plant with timely delivery. Good value for money!
Helpful Report
Posted 1 day ago
Great service - even a 'phone call to say one item out of stock and what replacement wanted. Will definitely return for another order. Thank you!
Helpful Report
Posted 1 day ago
Tea pots are beautiful Well packed and delivered on time Great service
Helpful Report
Posted 1 day ago
Yea time treat for a birthday girl !! Fresh moist and delicious arrived on requested day ! This company deserve a real pat on the back . I will return 👍
Helpful Report
Posted 1 day ago
My first time ordering from Old Railway Line Garden Centre and I was very pleasantly surprised. Not only was the delivery lead time a very quick turnround, but the plant was very well packaged and very healthy on arrival. Would definitely recommend them and will be using them again.
Old Railway Line Garden Centre 5 star review on 9th May 2024
Helpful Report
Posted 1 day ago
Great service! Highly recommended
Helpful Report
Posted 1 day ago
Excellent service,and delivered on morning they said it would arrive.
Helpful Report
Posted 1 day ago
Faultless transaction and delivery!!Order arrived as advertised.
Helpful Report
Posted 1 day ago
Thank you. Delivered as requested in a safe place.
Helpful Report
Posted 1 day ago
Poor On Delivery
Helpful Report
Posted 1 day ago
Hi Gordon, I’m sorry you have not received your parcel, I can see that the tracking information shows this as delivered, the GPS location puts the parcel outside your house. I will as ask a member of our customer service team to get in touch with you to resolve any outstanding issues you have. Kind regards Luke @ the old railway Line Garden Centre
Posted 1 day ago
Very happy with service and quick delivery time. Thank you
Helpful Report
Posted 1 day ago
Found rare dog toys which our dalmatian loves. Service and execution was fast efficient and flawless. I will the Old Railway Line Garden Centre again.
Helpful Report
Posted 1 day ago
Prompt delivery and rose Bush we ordered was excellent.
Helpful Report
Posted 2 days ago
Very happy with my purchase and a very reasonable price Also the fact that you reuse packaging is fantastic
Helpful Report
Posted 2 days ago
Delivered very quickly and items all as preserved and arrived in good condition. Good email communication
Helpful Report
Posted 2 days ago
Very happy with the service I received quick delivery and plants were in excellent condition
Helpful Report
Posted 2 days ago
Excellent quality and service Speedy delivery
Helpful Report
Posted 2 days ago
The roses I received are infested with green flies. They told me they don't use pesticides because they are harmful. I had to buy my own to try save these roses, the pesticide I bought is natural, safe for children, pets and even bumblebees, they are negligent and their excuses don't make sense because of the natural pesticides on the market which are safe for decorative and even fruit bearing plants .
Helpful Report
Posted 2 days ago
Hi Ayesha, Unfortunately we are entering greenfly season and there can be on rare occasions a problem with some plants. We do not use chemicals or pesticides on our plants due to their harmful effect on the environment and other predatory insects that would naturally get rid of the greenfly. Greenfly and blackfly are a natural part of the garden ecosystem and are rarely a problem. As you were unable to plant the Rose outside, Indoors there are no natural predators that will remove the greenfly such as birds, ladybirds, hoverflies, lacewings and earwigs. However if you wished to remove them without chemicals you can remove them by blasting them with a jet of water. I’m confident that the product you’ve ordered will ensure your new plants health. If the plants health does not improve though, please let us know and we can investigate this further for you. I have checked our remaining stock outside and there is no indication of any greenfly. As a gesture of goodwill, we have issued a 10% refund for the plant. If we can assist or advise any further in future please do not hesitate to get in touch. Kind Regards Luke @ the Old Railway Line Garden Centre
Posted 1 day ago
Old Railway Line Garden Centre is rated 4.8 based on 7,245 reviews