Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 9,512 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 9,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

Write Your review

Tell us how Old Railway Line Garden Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Old Railway Line Garden Centre 5 star review on 12th September 2025

201

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go-to online shop for festive ornaments! Great customer service and care with packaging! Thanks very much”

Helpful Report

Posted 3 days ago

“They were very helpful sending photos of the actual sheep I was to receive. Extremely well packaged and arrived very quick. Excellent customer service, would definitely order from them again. Thank you so so much.”

Helpful Report

Posted 3 days ago

“Good company would recommend and buy from them again.”

Helpful Report

Posted 3 days ago

“They were very good, phoning me when out of stock and offering replacement . Delivery was set for Mon/Tues/Weds but in fact came the Fri before.”

Helpful Report

Posted 5 days ago

“Quick delivery and well packaged”

Helpful Report

Posted 5 days ago

“Really pleased with my items. Exactly as advertised.”

Helpful Report

Posted 5 days ago

“I was kept well informed about my order and its delivery which was super fast . It was very well packaged and secure”

Helpful Report

Posted 6 days ago

“Was able to purchase our favourite brand of mince pies as unfortunately our local garden centre decided not to stock.unlike last few years.very well packed and despatched promptly and staff on phone were professional and very helpful.”

Helpful Report

Posted 6 days ago

“Very helpful member of staff Lee that dealt with mey order.”

Helpful Report

Posted 6 days ago

“Very glad to have come across this store online and can see myself being a truest shopper with then. The website has a broad range if utensils across multiple and very competitive price points. My order was delivered on time and everything as depicted on site. Only reason to deduct a star was the packaging, amongst my order were multiple bags of crisps for festive hampers, these were not given any protection and sadly all of them have arrived very crushed (meaning there’ll be a bit of embarrassment gifting them now as I doubt there’s many whole crisps in each packet) due to heavier items being on top and the mailing box not being very sturdy at all.”

Helpful Report

Posted 6 days ago

“i cant review as these are christmas presents”

Helpful Report

Posted 6 days ago

“Good range of products at attractive prices with speedy delivery.”

Helpful Report

Posted 6 days ago

“Great service, packing and delivery as always”

Helpful Report

Posted 6 days ago

“What a fabulous company to deal with I rang before ordering as I had a question, phone was answered quickly without taking you through different options, very polite, made me feel I was confident to order from this company. Ordered online and received within the timescale given. Excellent price compared to other sites. I would definitely recommend this company and would use them again.”

Helpful Report

Posted 1 week ago

“Excellent service . Well packed and delivered very quickly .Well deserved 5 stars and Thank You”

Helpful Report

Posted 1 week ago

“We Love your Garden Centre and often travel up to you from Neath Your Staff are the BEST. However we have had cause to complain about the state of your Dog Water Bowls and last week when we were up we noticed that some of them were empty and dirty in the bottom still!!. Come on, it doesn't take much to keep an eye on the Dogs Bowls. Don't let something as small as this let the side down!!!”

Helpful Report

Posted 1 week ago

“Very fast service, we all love the tree, the lights are beautiful, a real cozy glow 🥰”

Helpful Report

Posted 1 week ago

“After placing my order customer service rang me to make sure what I ordered was correct, so the attention to detail was excellent”

Helpful Report

Posted 1 week ago

“The plant was carefully packed and the dispatch / delivery service was expeditious. Good sized Skimmia Japonica Temptation in excellent condition and looks beautiful. My first online purchase of a shrub and glad I chose this business.”

Helpful Report

Posted 1 week ago

“I ordered four glazed saucers and they arrived in a box the size of a chair, over 1m high. Inside the extra large box was a lot of shredded cardboard. When I removed this shredded cardboard I found another smaller box inside. When I opened the smaller box it contained more shredded cardboard. When I removed the shredded cardboard I found four smaller packages inside. The saucers were wrapped inside the smaller packages, all intact. It took me probably fifteen minutes in total to reach the saucers. My wheelie recycling bin was three-quarter’s full of shredded cardboard by the end! I’ve had to flat pack the other cardboard boxes down and hope they’ll be collected by the recycling truck. It took about ten further minutes to put everything into recycling. All in all the unwrapping of these four saucers felt like an unnecessary waste of time and effort and packaging.”

Helpful Report

Posted 1 week ago

Old Railway Line Garden Centre is rated 4.8 based on 9,512 reviews