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Old Railway Line Garden Centre Reviews

4.8 Rating 7,404 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

Company Reviews

Product Reviews

4.8

Based on 7,404 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an item online and the total was £59.95 and I paid for it, the price them increased to £129.95. Tried to cancel without success and had to contact my bank to report a scam. 2 days later seller responded and it then too a further 72 hrs to get a refund.”

Posted 1 month ago

Hi, I'm sorry that you are unhappy with your purchase. The Rhubarb forcer pot you purchased is £59.99, the delivery charge is £69.99. The delivery charge is high due to the large size and fragility of the item, it is delivered using a kerbside pallet delivery service to ensure it arrives safely. This delivery charge is shown on our website and can be viewed before checkout. I can see you have been refunded for your order, however if you require any further assistance please give us a call on 01497 847 055. Kind regards Luke Hall

Posted 1 month ago

“My plant arrived on time in good condition and was the quality specimen I hoped for.”

Posted 1 month ago

“Excellent salesmanship. Thank you.”

Posted 1 month ago

“Really pleased with products and the servce at the old railway line. As my first order I was very impressed with a super fast & efficient order. Fragile items were carefully wrapped/protected and am items were exactly what I wanted/ordered. Thank you.”

Posted 1 month ago

“Did the job expediently. No problems with booking or delivery and just what we wanted”

Posted 1 month ago

“Great service and quality 👏”

Posted 1 month ago

“Planters as described, well packaged....arrived safe and sound and very quickly.”

Posted 1 month ago

“Very helpful, rang me to confirm choices of pottery. Arrived well packaged and in good time. Lovely people to deal with.”

Posted 1 month ago

“5 star service, I will definitely buy here again”

Posted 1 month ago

“Great service!”

Posted 1 month ago

“Great service , Always very well packaged and very quick delivery. Very rare to get such lovely service thank you highly recommended”

Posted 1 month ago

“Delivered on time & the terracotta pots perfectly packaged. Many thanks.”

Posted 1 month ago

“lovely fatsia polycarpa green fingers plant and fantastic delivery the next day !!! very happy”

Posted 1 month ago

“Good telephone system and packaging but plants not of good quality for the price. This is a second Kiku I have received from you. The first one last year was wrongly named (wrong colour bloom) and I think this one recently received is also not a Kiku.”

Posted 1 month ago

“Ordered a rose, arrived in good condition, what more can you ask.”

Posted 1 month ago

“Very prompt delivery”

Posted 1 month ago

“Really easy to order and the goods arrived really quickly.”

Posted 1 month ago

“sorry to leave you one star, poorly packed they came broken, too small and with very small roots, after sowing in a pot on the third day they died.”

Posted 1 month ago

“Love this garden centre. Don’t get the opportunity to visit often as I don’t live locally. Thought I’d try the online shop and found it easy to use. Many thanks! P.S. My order for bread flour was fine, received a dry box but maybe put bread flour in a bag to protect during wet weather times? Just a thought.”

Posted 1 month ago

“Prompt response to say ready for collection. No points added to loyalty card ordering this way though.”

Posted 1 month ago

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Old Railway Line Garden Centre is rated 4.8 based on 7,404 reviews