Old Railway Line Garden Centre Reviews

4.8 Rating 10,020 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 10,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 7th December 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of lovely things”

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Posted 3 months ago

“We are frequent visitors\customers to The old Railway garden centre. We like the huge range of products, all under one roof. The Christmas displays are amazing. The food is good in the restaurant, with good service. The staff are friendly and helpful.”

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Posted 3 months ago

“I'd never heard of this garden centre but was very impressed and it was so easy to navigate and order. I will definitely be using this site again.”

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Posted 3 months ago

“Excellent communication and delivery was quick.”

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Posted 3 months ago

“Great service . Thanks”

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Posted 3 months ago

“So glad I found this item here. It’s an excellent price and I had very good service. Highly recommend this small retailer. I enjoy supporting small businesses.”

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Posted 3 months ago

“Very good on going what I've seen on Facebook”

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Posted 3 months ago

“Not been able to visit the garden centre in person as it is too far away from where we live, but it sounds a nice place to visit.”

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Posted 3 months ago

“Thank you for the excellent service”

Old Railway Line Garden Centre 5 star review on 30th November 2025

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Posted 3 months ago

“One of my favourite places especially leading up to christman”

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Posted 3 months ago

“Order dealt with quickly and efficiently, excellent service.”

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Posted 3 months ago

“If something goes wrong with an order it’s the way a business deals with it that matters to the customer. I bought 5 packs of BonBon kola cubes as a repeat order. Unfortunately, when they arrived, they looked to have a manufacturing fault. When I contacted the Old Railway Line Garden Centre, they went above and beyond, not only refunding me in full, but forwarding my concerns to BonBon, who have also now been in touch. For great service, both for regular transactions and if there is ever an issue, the Old Railway Line Garden Centre has given 5 Star service.”

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Posted 3 months ago

“Perfect all round”

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Posted 3 months ago

“Had all sorts of issues with the courier. Luke and Graham in customer service were excellent and really truely helpful for something that was not of their making, volunteered a refund of postage charges. Couldn't ask for more. The courier has not actually delivered the parcel. I went and collected”

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Posted 3 months ago

“Unfortunately my tree never arrived due to parcelforce losing it, however customer service at Old railway line were very helpful and regrettably had to just refund as the tree was no longer in stock. Shame parcelforce werent as helpful.”

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Posted 3 months ago

“Pleased with their service.”

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Posted 3 months ago

“Quick and on-time delivery. Good customer service.”

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Posted 3 months ago

“Excellent service Thank you”

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Posted 3 months ago

“Book arrived early, thank you so much.”

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Posted 3 months ago

“Excellent information about gift cards, very helpful and polite”

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Posted 3 months ago

Old Railway Line Garden Centre is rated 4.8 based on 10,020 reviews