Old Railway Line Garden Centre Reviews

Name: Old Railway Line Garden Centre
Address: Old Railway Line Garden CentreThree Cocks, BRECON
Rating: 4.82

4.8 Rating 9,698 Reviews

96 %

of reviewers recommend Old Railway Line Garden Centre

4.8

Based on 9,698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Old Railway Line Garden Centre 5 star review on 7th December 2025

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plant arrived within specified delivery time, in good condition, well protected.”

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Posted 3 months ago

“Speedy delivery of my order. My grandson had lost his original game when he moved house and Orchard Toys were no longer making it so I was delighted to find somewhere where I could purchase an unused version of it.”

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Posted 3 months ago

“Excellent plants, very well packed, received within 5 days as promised. Excellent service all round. Thank you so much”

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Posted 3 months ago

“Ordered on line, fast delivery, would definitely recommend this garden center”

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Posted 3 months ago

“Goods arrived really quickly and well packaged.”

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Posted 3 months ago

“I didn't visit the centre, I ordered online but excellent service”

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Posted 3 months ago

“No thanks.....”

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Posted 3 months ago

“Speedy delivery”

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Posted 3 months ago

“Fast delivery and would recommend to others”

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Posted 3 months ago

“Friendly staff on the information desk. Very easy to pick up an online order there. In and out quickly.”

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Posted 3 months ago

“Received item which was very well packed & quick delivery really good service, would highly recommend 😊”

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Posted 3 months ago

“Fast and secure delivery great customer service”

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Posted 3 months ago

“Prompt service and well-packed. Disappointingly delivered by Evri to insecure place.”

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Posted 3 months ago

“Your service is amazing, I was sent a rose from you for the loss of Bertie and I thought I would do the same for my daughter. Your packaging is greart and so is delivery. It is also wonderful to send something that can be planted instead of flowers. I will use you again.”

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Posted 3 months ago

“Always send well packaged and plants always just what you order”

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Posted 3 months ago

“Easy website to use, quick delivery on my item, thank you”

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Posted 3 months ago

“No delivery. Lost items. No replacement.”

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Posted 3 months ago

Hello Louise, We’re very sorry to hear about your experience. Unfortunately, your order was lost in transit with the courier, and despite our investigations with InPost, we were unable to recover it. As soon as the investigation was complete, we refunded your order in full, as we had no remaining stock or suitable alternatives to offer at the time. We completely understand how disappointing this must have been and apologise again for the inconvenience caused. We hope to welcome you back in the future and provide a smoother experience next time. Kind regards, The Old Railway Line Team

Posted 3 months ago

“Sorry to say this . I ordered a small fern. Out of stock I'm told. I agree to take small begonia. This arrives all squashed up and damaged. What can I say more .I am not happy. The begonia is not happy .in spite of my efforts doubt it will live”

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Posted 3 months ago

Hello Pat, We’re really sorry to hear about your recent experience and that your replacement begonia arrived in poor condition. This is certainly not the standard we aim to provide. So that we can look into this further and resolve the issue for you, please could you send a couple of photos of the plant to our team at shoponline@oldrailwayline.co.uk Once we’ve received these, we’ll be able to advise on the best next steps. Thank you for bringing this to our attention, and again we apologise for the disappointment caused. Kind regards, The Old Railway Line Team

Posted 3 months ago

“No comment, used mail order.”

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Posted 3 months ago

“Thank you for being eco conscious and reusing packaging where possible. Plants were in very good condition and reasonably priced. Wouldn't hesitate to order online again from you!”

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Posted 3 months ago

Old Railway Line Garden Centre is rated 4.8 based on 9,698 reviews