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The MOLE Clinic Reviews

4.9 Rating 2,747 Reviews
100 %
of reviewers recommend The MOLE Clinic
Company Reviews Metrics Info
4.9
Based on 2,747 reviews
Shipping & Delivery
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The MOLE Clinic Reviews

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
V
Verified Patient
“Renee was excellent, really friendly, informative about the different types of moles I had, she put me at ease and explained what she was doing as she went. One mole needed further investigation but everything turned out to be fine. Will definitely come for regular check ups. Reception staff were lovely to on the day too.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Very welcoming, friendly staff. Seen on time. My examination was thorough and everything was explained in detail. I have great confidence in my results and would recommend this procedure for complete peace of mind.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Swift, friendly, reassuring and professional.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“I was so impressed with the service provided by The Mole Clinic. All the staff were very professional, yet friendly and helpful. This was my first visit to The Mole Clinic and I was a little nervous about it but there was no need to be. The nurse I saw, Renae, was fantastic and did a very thorough check. I would highly recommend The Mole Clinic and think it is excellent value for money.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Follow up report via email was very useful. Perhaps providing pictures of existing moles would be useful to make self-monitoring easier.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Very friendly, efficient and professional service. A most thorough skin check carried out by a lovely Australian nurse who was sensitive and professional in her approach.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Friendly and efficient service and praise for Renae who made the consultation less stressful than anticipated through her lovely calm, informative approach - much appreciated.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Easy to book, appointments have run on time, thorough check and good advice given, reports arrive by email quickly, showing medical info and photos including close ups of anything requiring closer examination. I found myself having been reassured by making the effort to go and get my moles checked at age 52.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Staff were very courteous and professional, I was made to feel welcome and comfortable. The nurse carrying out my appointment explained every stage and was very informative. Results came back very fast, by email and with a follow up phone all. I can't fault the service. A very positive experience.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Very thorough, professional service. Highly recommended.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Very thorough, professional service. Highly recommende .”
Helpful Report
Posted 11 years ago
V
Verified Patient
“A comprehensive check conducted with more time and skill than a GP could manage. The reassurance and a plan of care meant that it was money well spent. Really pleased I took the time.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“I had a concern about a mark on my skin and visited the Mole Clinic at the recommendation of a friend. The clinic was very welcoming, and I was seen on time and by a very friendly clinician who explained all I needed to know about taking care of my skin and what to look for to detect potential skin cancer. My result was all clear - and I received my results by email the next day. I am really pleased I visited to get peace of mind and good advice.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“I received a thorough check of all moles & suspect skin lesions, putting my mind at rest regarding some concerns, as I am a redhead with fair skin & have been sunburnt badly when younger. A detailed report including photos was received the same day. I will be having annual checks to monitor any developments. Highly recommended”
Helpful Report
Posted 11 years ago
V
Verified Patient
“The way the feedback was delivered to me the next day was, I thought not really good. I have a mole on my arm that needs looking at but when the nurse telephone to give feedback I was not available. As soon as I could I returned the call but was told no one was available to speak to me. Consequently we kept missing each other so I was left with a message and e.mail with my results !! I find this unacceptable considering the seriousness of the check!!!”
Helpful Report
Posted 11 years ago
V
Verified Patient
“I was very impressed with the whole experience. The booking process was easy and I was able to secure an appointment within the same week. The practitioner was thorough, put me at ease and explained everything very clearly. My results were back before I had left the clinic. This is such an easy check to have that I would encourage everyone to make the most of this service.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Easy on-line booking system and email confirmation. My second annual visit and received a timely reminder to book. On arrival Reception friendly and efficient and the whole body check carried out very thoroughly by the nurse. I also used the Telederm process and the results of that and the Clinic's report came through very promptly and well within the anticipated timescale. I have and would recommend the services of The Mole Clinic.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“I have always received great service from the MOLE Clinic, the appointments always run on time and the staff are very friendly. You can discuss any concerns or questions and you are also provided with simple and useful information about what to look out for and how often you should come back for a check up. Very easy to use and a very worthwile service.”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Punctuality was excellent. The investigation was thorough and very sympathetic, explanations comprehensive and comprehensible!”
Helpful Report
Posted 11 years ago
V
Verified Patient
“Extremely professional, efficient and friendly.”
Helpful Report
Posted 11 years ago
The MOLE Clinic is rated 4.9 based on 2,747 reviews
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