The MOLE Clinic Reviews

4.9 Rating 2,747 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,747 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clean clinic , efficient, friendly, professional staff. good and helpful follow up and support”

Helpful Report

Posted 11 years ago

“Excellent and thorough service promptly supplied by good-natured professional staff”

Helpful Report

Posted 11 years ago

“Great service, very professional and quick results. Rebecca was great, didn't make me feel stressed or worried at all. Would recommend.”

Helpful Report

Posted 11 years ago

“I found the staff at the mole clinic to be very friendly and professional. I was seen quickly and was given good advice on protecting my skin in the future.”

Helpful Report

Posted 11 years ago

“I found the staff at the mole clinic to be very friendly and professional. I was seen quickly and was given good advice on protecting my skin in the future.”

Helpful Report

Posted 11 years ago

“The staff were very kind and friendly. The nurse who saw me was incredibly thorough and knowledgeable with an excellent bedside manner. I felt comfortable throughout the whole process and I'm very happy to have discovered them. I will definitely be returning yearly for my check ups.”

Helpful Report

Posted 11 years ago

“A very easy experience from start to finish. Nice staff, nurse was really thorough & informative. Highly recommended.”

Helpful Report

Posted 11 years ago

“Very thorough and efficient service”

Helpful Report

Posted 11 years ago

“Excellent service as usual. The nurse was both really knowledgeable and really friendly. As someone who has had a malignant melanoma removed in the past, I want to feel confident that I have been very thoroughly examined. I always come away with that confidence. On this occasion there were a couple of things that needed close/ further examination and I have been sent to my skin specialist for one follow up item. I'll do that quickly and will feel much better for having done so. I'd strongly recommend this service to anyone and have done so on numerous occasions.”

Helpful Report

Posted 11 years ago

“Rebecca Maxwell is an asset to your business. Outstandingly professional. Knowledgeable and equipped with a great bedside manner she she should be held up as a guiding example to other medical professionals on how to do their job. However you need to sort out your appointment reception. Takes forever on the phone to make an appointment and who on earth requests a deposit these days for a medical appointment ??!???”

Helpful Report

Posted 11 years ago

“The consultation was very thorough and the report was received 24 hours later. Last year on my first visit to "The Mole Clinic", they correctly reported that I had melanoma on my shoulder. This early diagnosis meant I was able to have it removed at an early stage ( 1a). I can not thank this clinic enough for this correct diagnosis.”

Helpful Report

Posted 11 years ago

“Whilst General Practitioners and Consultants can spot unstable moles/lesions , when they are large and progressing , the full scale Mole Clinic examination can identify suspicious skin issues at an early stage , thereby providing a warning, enabling monitoring or removal , before any serious health risk might ensue.”

Helpful Report

Posted 11 years ago

“A very thorough examination, soles of feet to crown of head. This was the result of a concern about one mark. False alarm on that, but two others of concern. Money well-spent.”

Helpful Report

Posted 11 years ago

“Friendly and helpful nurse explained everything and made me feel at ease. Expensive procedure for what it is but I guess they have to cover rent at somewhere so central and make a profit.”

Helpful Report

Posted 11 years ago

“I have now visited the Mole Clinic twice. It is easy to find, being less than a stone's throw from Oxford Circus tube station. I have found all the staff courteous, efficient and helpful. Both the specialist nurses I have seen have been extremely thorough and conscientious. Despite the Christmas period intervening, the report from the dermatologist who assessed two atypical moles which were identified arrived very quickly. I thoroughly recommend the clinic.”

Helpful Report

Posted 11 years ago

“I had to go to the clinic in London, as the one in Edinburgh has been closed, which is extremely disappointing!”

Helpful Report

Posted 11 years ago

“V knowledgable staff.”

Helpful Report

Posted 11 years ago

“Friendly staff. Good mole checking service. Coffee and Washrooms need cleaning though... despite evidence of cleaning from the cleaning log.”

Helpful Report

Posted 11 years ago

“I had heard a great deal about The Mole Clinic and was not disappointed! A friendly welcome and a very thorough (literally) head to toe examination by Carli. Everything was explained in full to me, and a report, with photographs, sent through the same day. I am a great believer in prevention not cure and will return to The Mole Clinic in the future. Many thanks for your professionalism and putting my mind at rest! Ian Hamilton”

Helpful Report

Posted 11 years ago

“Efficient and thorough, this painless process was a great way to get reassurance and was conducted in a very professional and caring manner.”

Helpful Report

Posted 11 years ago

The MOLE Clinic is rated 4.9 based on 2,747 reviews