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The MOLE Clinic Reviews

4.9 Rating 2,453 Reviews
100 %
of reviewers recommend The MOLE Clinic
Company Reviews Metrics Info
4.9
Based on 2,453 reviews
Shipping & Delivery
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The MOLE Clinic Reviews

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 30,000 patients annually. Consultant-led, the clinic offers same-day appointments from 6 central London locations including Harley Street. Services start at just £50.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

020 7734 1177

Email:

reception@themoleclinic.co.uk

Location:

9 Argyll Street
London
W1F 7TG

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Patient
“Very efficient and very kind. Thanks for getting the results back as quickly as you did.”
Helpful Report
Posted 3 days ago
Anonymous
Verified Patient
“Excellent very friendly welcome with a nervous matter . Seemed very professional”
Helpful Report
Posted 1 month ago
P
Verified Patient
“Very friendly and efficient service”
Helpful Report
Posted 3 months ago
P
Verified Patient
“Always friendly and reassuring staff, punctual and polite”
Helpful Report
Posted 3 months ago
P
Verified Patient
“Chloe was very knowledgeable , efficeient and with a manner that”
Helpful Report
Posted 4 months ago
P
Verified Patient
“I found it a very helpful and professional service.”
Helpful Report
Posted 5 months ago
P
Verified Patient
“Quick and efficient. The nurse explained everything clearly and concisely. Follow up was delivered as promised.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Patient
“Really efficient and informative. I would recommend”
Helpful Report
Posted 6 months ago
P
Verified Patient
“My enquiry was dealt with efficiently and an appointment for full-body skin check was provided quickly. The check was carried out on time and I was quickly notified of the outcome and a report was provided in 24 hours. Altogether a very professional organisation.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Patient
“Thorough and answered all concerns. Thankyou!”
Helpful Report
Posted 10 months ago
P
Verified Patient
“I was booked in for mole mapping and full body check but the software for the mapping was out of action, so I just had the full body check and they prefunded me the difference. It was worth attending as the body check is the expertise and the nurse was thorough and informative, respectful, and reassured me about my skin. Most what I thought were moles were actually not so I had been worrying about the wrong ones. She found one I had never even noticed before which is one of three she ended up referring to the consultant. I felt the toilets in Oxford Street would benefit from a refurb and there were lots of cables in the exam room under the desk which looked untidy. I was however entirely happy with the full body map and the discussion with the nurse. I was seen on time. I felt comfortable throughout the examination.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Patient
“Very happy with my experience at the Mole Clinic. The nurse was good at explaining everything and was able to answer questions I had.”
Helpful Report
Posted 1 year ago
P
Verified Patient
“fast. good. happy”
Helpful Report
Posted 1 year ago
P
Verified Patient
“The service from start to finish was excellent. From reminder texts to the thorough examination by an experienced nurse who gives you a full, explanation of what they find. The extra costs though are not fully explained prior to the initial examination. IE any images taken of suspicious lesions are an extra cost for each one along with any further investigations of those lesions. However, all in all and if you have insurance to cover the costs accrued, I would thoroughly recommend 'The Mole Clinic' to others. Keep a close watch of your skin.”
Helpful Report
Posted 1 year ago
P
Verified Patient
“Very efficient!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Patient
“Very thorough assessment of all my moles from a clinically trained nurse. She explained the procedure very well. She also put in effort to educate me on what she was looking for when assessing my moles so I would be extra vigilent between visits to check my own. Only feedback I have would be to make patients aware that it is £30 for each mole photographed to be sent away and looked at by a doctor on top of the assessment fee.”
Helpful Report
Posted 1 year ago
P
Verified Patient
“The actual appointment was better than excellent- very professional but also caring - I felt that I was in safe hand. I have dropped a star because my initial appointment was cancelled at short notice due to staff sickness, I understand that this couldn't have been predicted but not why there was no cover, this being a large-ish business with a number of clinics across London.”
Helpful Report
Posted 1 year ago
P
Verified Patient
“Very friendly nurse and very informative and reassuring.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Patient
“Excellent nurse/examiner Tania - friendly, courteous and clearly explained concerns and process. Would recommend. London Bridge (Weston Street) clinic small and uber-staffed however. Would not be pleasant at busy times.”
Helpful Report
Posted 1 year ago
P
Verified Patient
“Quick, efficient and professional. Excellent service.”
Helpful Report
Posted 1 year ago
The MOLE Clinic is rated 4.9 based on 2,453 reviews
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