The MOLE Clinic Reviews

Name: The MOLE Clinic
Address: 10 Argyll Street, London, City of Westminster
Rating: 4.87

4.9 Rating 2,732 Reviews

100 %

of reviewers recommend The MOLE Clinic

Company Reviews

Metrics

Info

4.9

Based on 2,732 reviews

Shipping & Delivery
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The MOLE Clinic:

The MOLE Clinic is the UK's leading independent skin cancer screening and mole removal clinic, caring for 35,000 patients annually. Consultant-led, the clinic offers same-day appointments from 8 locations nationwide including 4 in London. Services start at just £60.

The MOLE Clinic is BUPA & AXA PPP recognised, approved by the British Skin Foundation and accredited by the Skin Health Alliance. It is also a Patient Safety Award winner.

Visit Website

Phone:

0800 023 4212

Email:

reception@themoleclinic.co.uk

Location:

10 Argyll Street,
London
City of Westminster
W1F 7TG

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to book the time and date convenient to you on line. I was seen by a very sympathetic nurse who immediately put me at ease. She took a lot of time and explained everything as she worked and put my mind to rest on a few issues that were bothering me. A service that I would definitely recommend to friends and family.”

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Posted 11 years ago

“The full body mole check was simple and easy. It just requires 40 or minutes of your time. The nurse was reassuring and very professional. I would recommend everyone get the full body check every year or so and i would recommend the Mole Clinic”

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Posted 11 years ago

“Anna was excellent, very helpful and reassuring. When the Dr's report came back with a suggestion I get something seen fast by a dermatologist, she rang me immediately (I was on a bus in Leicester Square - hardly left you) and i was able to ring the hospital and get a fast appointment. Booking is easy, the reception staff are professional yet friendly - a great experience all round. My second visit, it will not be my last. :-)”

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Posted 11 years ago

“Thank you very much for excellent service and professional staff.”

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Posted 11 years ago

“Excellent service. My annual check-up, following removal of melanoma, gives me complete peace of mind.”

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Posted 11 years ago

“Renee was excellent, really friendly, informative about the different types of moles I had, she put me at ease and explained what she was doing as she went. One mole needed further investigation but everything turned out to be fine. Will definitely come for regular check ups. Reception staff were lovely to on the day too.”

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Posted 11 years ago

“Very welcoming, friendly staff. Seen on time. My examination was thorough and everything was explained in detail. I have great confidence in my results and would recommend this procedure for complete peace of mind.”

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Posted 11 years ago

“Swift, friendly, reassuring and professional.”

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Posted 11 years ago

“I was so impressed with the service provided by The Mole Clinic. All the staff were very professional, yet friendly and helpful. This was my first visit to The Mole Clinic and I was a little nervous about it but there was no need to be. The nurse I saw, Renae, was fantastic and did a very thorough check. I would highly recommend The Mole Clinic and think it is excellent value for money.”

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Posted 11 years ago

“Follow up report via email was very useful. Perhaps providing pictures of existing moles would be useful to make self-monitoring easier.”

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Posted 11 years ago

“Very friendly, efficient and professional service. A most thorough skin check carried out by a lovely Australian nurse who was sensitive and professional in her approach.”

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Posted 11 years ago

“Friendly and efficient service and praise for Renae who made the consultation less stressful than anticipated through her lovely calm, informative approach - much appreciated.”

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Posted 11 years ago

“Easy to book, appointments have run on time, thorough check and good advice given, reports arrive by email quickly, showing medical info and photos including close ups of anything requiring closer examination. I found myself having been reassured by making the effort to go and get my moles checked at age 52.”

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Posted 11 years ago

“Staff were very courteous and professional, I was made to feel welcome and comfortable. The nurse carrying out my appointment explained every stage and was very informative. Results came back very fast, by email and with a follow up phone all. I can't fault the service. A very positive experience.”

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Posted 11 years ago

“Very thorough, professional service. Highly recommended.”

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Posted 11 years ago

“Very thorough, professional service. Highly recommende .”

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Posted 11 years ago

“A comprehensive check conducted with more time and skill than a GP could manage. The reassurance and a plan of care meant that it was money well spent. Really pleased I took the time.”

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Posted 11 years ago

“I had a concern about a mark on my skin and visited the Mole Clinic at the recommendation of a friend. The clinic was very welcoming, and I was seen on time and by a very friendly clinician who explained all I needed to know about taking care of my skin and what to look for to detect potential skin cancer. My result was all clear - and I received my results by email the next day. I am really pleased I visited to get peace of mind and good advice.”

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Posted 11 years ago

“I received a thorough check of all moles & suspect skin lesions, putting my mind at rest regarding some concerns, as I am a redhead with fair skin & have been sunburnt badly when younger. A detailed report including photos was received the same day. I will be having annual checks to monitor any developments. Highly recommended”

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Posted 11 years ago

“The way the feedback was delivered to me the next day was, I thought not really good. I have a mole on my arm that needs looking at but when the nurse telephone to give feedback I was not available. As soon as I could I returned the call but was told no one was available to speak to me. Consequently we kept missing each other so I was left with a message and e.mail with my results !! I find this unacceptable considering the seriousness of the check!!!”

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Posted 11 years ago

The MOLE Clinic is rated 4.9 based on 2,732 reviews