The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now had 3 loads over the last two years and find that the kiln dried logs are cut with no further work required. cheaper wet /non dried logs offer poorer value due to the energy used in expelling water. The pallet wood is great for kindling and the bags are great for delivery in the winter when they can be left outside.”

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Posted 5 years ago

“Very good product and service”

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Posted 5 years ago

“Great company!”

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Posted 5 years ago

“Excellent service and product as usual I would highly recommend”

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Posted 5 years ago

“We have been having wood from you for years.We find wood is great to burn with no large pieces we cant get in our multi burner. It also doesnt clog the chimney up so is very easy to clean no sticky tar deposits which we have had from other places.”

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Posted 5 years ago

“Excellent logs and good value.”

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Posted 5 years ago

“I have used this company for 2years now, always ordering oak which has been fantastic quality. I thought I might try ash this winter and I am delighted with this wood also. Thoughtfully chopped onto the right size for it's burning characteristics lovely wood,I always feel reluctant to burn it! Delivery company is also very effective and communicate well. Definitely recommend this company.”

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Posted 5 years ago

“Very pleased with the Imperial wood pellets - they burn hotter than other pellets. Delivered on time. Will use again.”

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Posted 5 years ago

“Bought a large crate of Ash a good mixture of large and small pieces no twigs. Definitely buy again next year”

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Posted 5 years ago

“Excellent delivery arrangements. Good value due to quality of logs supplied”

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Posted 5 years ago

“Exactly as described. Oak burns hot and slow..... so much better than aldi/ B and M packets and much cheaper per kg. Delivered on time and the driver was willing to get pallet close to my door.. thank you.”

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Posted 5 years ago

“Logs arrived on time. Driver very helpful and placed pallet where i wanted it. Logs are great and burn very well, will be ordering again.”

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Posted 5 years ago

“Once again excellent service and great quality”

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Posted 5 years ago

“Have ordered Logs from The Luxury Wood Company, very happy with the service supplied.”

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Posted 5 years ago

“Excellent quality wood and delivered quickly.”

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Posted 5 years ago

“Very good quality wood. Delivered promptly, well packaged on a pallet, so very easy to shift out of the rain!! Many thanks.”

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Posted 5 years ago

“Delivered well wrapped and placed in our garage to keep delivery dry. The logs burn very well, leaving very little ash. I never buy from any other supplier.”

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Posted 5 years ago

“Heat logs 960kg pallet ordered, dispatched very quickly and arrived in good order ontime. Top product that burns with intense heat and are long lasting and very reasonably priced. Very good firm to deal with and I'll be ordering from them again”

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Posted 5 years ago

“Very pleased with the quality of the logs as usual and the efficient service. The delivery arrangements have improved dramatically over the years with the on set of the electric pump truck which according to my recent delivery driver most drivers now have. He can now easily manuover up drive and straight into garage, so I can unload at leisure. It makes a massive difference. He was exceptionally helpful. Overall a very good experience which I would highly recommend.”

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Posted 5 years ago

“Ordering process very good and free delivery great. I wish a smaller lorry could be used as we live on a country lane and have a steep drive which means the load has to be dropped at the bottom of our drive which, in turn, makes it very difficult to move into our shed. Apart from that, excellent service and would definitely recommend them.”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews