The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The quality of the logs is exceptional. Delivery was as organised. Ten out of ten for overall customer satisfaction”

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Posted 5 years ago

“A great range of products with fast delivery and superb service. I am a repeat customer which says it all!!”

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Posted 5 years ago

“Excellent wood, fast delivery. Overall we’re very happy with this company”

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Posted 5 years ago

“Just the best quality logs.”

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Posted 5 years ago

“Have already recommended you to my friends who have wood burning stoves and open fires. Always a good service, I phone and a bright helpful lady is always there to take my order. Thank you.PS should say the logs burn bright and warm. Sue Young. Barnet Herts”

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Posted 5 years ago

“Excellent service and product. Will use again.”

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Posted 5 years ago

“Good service good product”

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Posted 5 years ago

“the order i purchased was delivered to my house within three days and the driver was very helpful to so no problem at all many thanks..”

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Posted 5 years ago

“Staff extremely helpful. Product quality excellent. Only disappointment is the massive delivery charge for post codes outwith what would appear to be their usual courier area although many other companies have no extra charge for the same post codes.”

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Posted 5 years ago

“My order was promptly confirmed, its' delivery was within the stated time slot on my chosen date, the delivery driver was very polite. the wood is excellent.”

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Posted 5 years ago

“always on time and the product is always good quality”

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Posted 5 years ago

“Excellent service .”

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Posted 5 years ago

“I always buy my wood from the Luxury Wood Company. They are reliable and the wood is good quality. They are always very helpful if any issues or queries”

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Posted 5 years ago

“Very good logs, as always.”

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Posted 5 years ago

“Very easy to deal with, excellent delivery firm wood good”

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Posted 5 years ago

“It all works very well and the quality of the logs is consistently good. Given that we live near Edinburgh and use this company says it all really.”

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Posted 5 years ago

“Brilliant company. Many thanks. Wood as advertised arrived very promptly upon ordering. Highly recommend.”

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Posted 5 years ago

“Delivery as on time Wood packed securely and Arrived dry Delivery driver very helpful”

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Posted 5 years ago

“Ordered a giant crate of oak logs. Driver put crate exactly where I wanted in the garage. The driver also took the time to talk to my 2year old son who’s mad about lorries. First time I’ve used this company as only just had wood burning stove installed in our new house. Will definitely be ordering again when we eventually need more logs. Wood burns brilliantly. Thank you”

The Luxury Wood Company 5 star review on 11th December 2019

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Posted 5 years ago

“Unfortunately I’m having to cut some of the logs as there are a number that are a little longer than the majority. Apart from that great logs and good service.”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews