The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice heat logs; hardwood, dry, light easily. Best price I could find by a distance. Delivery went fine. Used several times over the years and never had a problem. Thanks.”

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Posted 5 years ago

“Great service - good communication - great reliable wood supply”

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Posted 5 years ago

“I got a full crate of ash logs, well dried and handy sizes. I cut a slot in the plastic wrap and the crate then serves as a log store; when it’s empty, I’ll burn that too ! Good value and fast delivery.”

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Posted 5 years ago

“Excellent clean burning ash, great size, perfect delivery team, fair price.”

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Posted 5 years ago

“Been using this company for quite a few years now and would definatly recommend to others. Their pellets are delivered with in a week of placing ordering on a pallet by carrier to our door. There a good price and most importantly they don't jam in our feed hopper which did happen with others I've used in the past before finding this company and their pellets. Thank you for good customer service.”

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Posted 5 years ago

“I recently purchased a crate of kiln-dried alder. It arrived promptly, was exactly as expected and burns well. Thank you, just what I wanted. I would be even happier if I knew it was UK sustainably sourced”

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Posted 5 years ago

“Seemed expensive at first but the pallet is so well packed I think this was actually better value than the ton bag supplier I used previously. Delivered a day later than expected but this wasn't too much of an issue. Driver left pallet in a good place on the drive. Will use again.”

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Posted 5 years ago

“I've ordered kiln dried wood (both oak and ash) several times from the Luxury Wood Company. The wood is securely packed and delivered in good condition. I wish they used a little less plastic -- but I can see that they intend to protect the wood in top condition. The delivery service is helpful and friendly.”

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Posted 5 years ago

“Great service with very quick no fuss delivery and a fantastic set of logs”

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Posted 5 years ago

“Efficient service and good dry wood”

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Posted 5 years ago

“Wood delivered promptly, driver was able to put the pallet straight in the garage which was a big bonus, wood is all a good regular size with no wastage.”

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Posted 5 years ago

“The wood arrived, beautifully and closely packed. The Ash burns very hot, getting the fire up to temperature quickly. My only suggestion would be the inclusion of some chunky logs, as the logs supplied burn through quickly, because they are not very thick. I've found using a mix of ash and other, chunky hardwoods works better than Ash alone. All in all, pretty good value and a company I'd buy from again”

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Posted 5 years ago

“You did exactly what you said you would do,very refreshing In this modern day.”

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Posted 5 years ago

“Always very pleased with the quality and packaging,I can manage the nets myself which is a bonus .”

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Posted 5 years ago

“Excellent service and delivery. Good quality and well dried wood cut to just the right sizes.”

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Posted 5 years ago

“Lovely wood, beautifully delivered on time, just as described . Very pleased with the experience. Thanks.”

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Posted 5 years ago

“Tightly stacked pallot. Delivery when they suggest. Good communication. Not the first time to order and certainly not the last.”

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Posted 5 years ago

“great full pallet of oak logs. nice size and moisture levels as advertised. Would buy from again.”

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Posted 5 years ago

“Good product Good service About to re order”

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Posted 5 years ago

“Excellent service and product we use this company every year”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews